Sarah Fanin

267-***-****

adzbqm@r.postjobfree.com

Philadelphia, Pa

Skills

Interpersonal and Professional: Proven track record of excellent customer service across multiple industries. Ability to multi-task and problem solve with general contractors. Time and material experience in construction, accurate calculations in product development. Able to efficiently prepare the complete set of financial statements as well as manage accounts payable, accounts receivable and staff payroll. Competent in maintaining accurate company-wide financial records and producing timely financial reports. Proficient in a number of accounting software applications. A hard worker with a reputation for confidentiality and integrity.

Ohmcomm, Inc. Administrative Assistant/Customer Service Coordinator

September 2021 – Present

Management, Planner/Scheduler, Customer Service Representative

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Responsible for answering calls that come through the call center, answering all concerns and questions, routing the calls appropriately to the right person, department or voicemail box, and scheduling all on-site and in-house appointments with ConnectWise.

●Managed all office correspondence such as answering phone calls and communicating with other attorney offices,

●Arranged travel, and scheduled meetings, appointments,

●Performed legal research, as needed, with help from attorneys and paralegals.

●Processed client billing properly.

●Appointment setting

●Faxing, answered a high volume of phone calls and email inquiries

●Described product to customers and accurately explained details and care of merchandise.

●Built long-term customer relationships and advised customers on purchases and promotions.

●Managed the calendar, related correspondence, and coordination of logistics for the CEO.

●Managed highly confidential information with discretion and confidentiality.

●Arranged and coordinated travel schedules and reservations.

●Maintained a high level of organization, ensuring that meetings, deadlines, and duties were completed.

●Prepared reports and maintained tracking system.

Altino Concrete Construction/Office Manager/Bookkeeper

July 2014 – Present

●Perform bookkeeping for all financial transactions, reconcile and balance all accounts.

●Complete month end closings.

●Present financial statements.

●Analyze financial data and produce financial reports.

●Create and track time and material used for sub-contractors to bill in addition to the original contract.

●Analyzed AIA billing applications submitted by subcontractor; confirm accuracy of numbers in collusion of proper legal contract.

●Processed change orders, and quote request.

●Manage inventory.

●Administer accounts payable and accounts receivable.

●Process employee payroll.

●Calculate and prepare tax payments.

●File tax reports.

●Assist with budget preparation.

●Complete external audit requirements.

●Responsible for daily entry of accounting transactions.

●Prepared financial statements.

●Performed bank and account reconciliations.

●Produced monthly financial summaries and reports.

●Processed monthly payroll.

●Ensured compliance with all regulatory reporting requirements.

●Processed accounts payable invoices. Maintained fixed asset inventory.

Romano Roofing/Officer Administrator

January 2011 – May 2014

●Administrative assistant support for owner.

●Duties include, customer service support, managing all aspects of the daily operations for employees (paperwork, messages, filing, scheduling). Scheduling appointments for clients in to quick books.

●Payroll, filing, billing for the company.

●Fax, e-mail customers to ensure customer satisfaction.

●Daily operations of an office.

●Cash handling, account accuracy, customer service outbound and incoming phone calls, mail delivery.

Lifetouch Senior Photographer/Office Manager

March 2009

●Daily management of employee, responsible for executing the work efficiently and accurately.

●Supervised and trained employees in ensuring excellent customer service. Handling of deposits. Scheduling appointments with customer’s/assuring employees execute the job efficiently and accurately.

●Fax, e-mail customers to ensure customer satisfaction.

●Daily operations of an office. Cash handling, account accuracy, customer service outbound and incoming phone calls, mail delivery

Education

Strayer University, Philadelphia, Pa

Bachelor in Business Administration/Accounting

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