ADRIAN SIME-INFANTE

PROFILE

Highly motivated and vibrant professional with a passion for delivering exceptional customer service. Experienced shift supervisor with a background in the hospitality industry and a proven track record of leading and inspiring teams. Skilled in providing outstanding customer service, addressing inquiries, and resolving issues. Bilingual individual who builds and leads friendly, efficient service teams. Adept at adapting to fast- paced environments and maintaining a positive and professional demeanor. Committed to upholding company policies, procedures, and safety regulations. Eager to contribute my skills and dedication to providing a memorable and enjoyable experience.. EXPERIENCE

SHIFT SUPERVISOR, STARBUCKS; LYNBROOK, NEW YORK — 2017-PRESENT

Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Actively listened to customer concerns, provided appropriate solutions, resulting in high levels of customer retention.

Demonstrated effective communication skills to convey information clearly and concisely.

FOOD SERVICE PROFESSIONAL, BLUE MOON; ROCKVILLE CENTRE, NEW YORK- 2013-2017

Assisted customers in a friendly and knowledgeable manner, recommending products and providing information.

Built strong customer relationships, resulting in increased customer loyalty and repeat business.

Handled cash transactions, processed payments, and maintained accurate records.

Collaborated with team members to achieve daily targets and provide seamless service to customers

WAITER, CUZCO PERU; LYNBROOK — 2011-2013

Attended to customer needs throughout their dining experience, answering questions and accommodating special requests.

Took orders accurately and promptly, ensuring clear communication with kitchen staff.

Delivered food and beverages to tables in a timely manner, ensuring accuracy and presentation.

EDUCATION

ARIZONA STATE UNIVERSITY TEMPE, ARIZONA -2020 - PRESENT LYNBROOK SENIOR HIGH SCHOOL, DIPLOMA 2013

SKILLS

Customer Service

Communication

Strong problem-solving and conflict resolution abilities

Adaptability

Attention to detail and accuracy

Ability to remain calm and composed in high-pressure situations

Multitasking and time management abilities

Proficient in using technology and computer systems AWARDS

"Partner of the Quarter" is a recognition program for exceptional performance & contributions.

I am genuinely excited about the opportunity to contribute my skills, dedication, and passion to the role of a flight attendant. With a strong background in customer service, proven leadership experience as a shift supervisor, and the ability to thrive in fast-paced environments, I am confident in my capacity to provide exceptional service and ensure a positive experience for customers. I am eager to discuss in more detail how my qualifications align with the requirements. Thank you for considering my application. CONTACT INFORMATION

8 Union Place, Lynbrook New York 11563

Cell phone: 516-***-****

Email: adzbo5@r.postjobfree.com

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