Tallarna Carlsten

Customer Service

Las Vegas, NV 89109

adzbnr@r.postjobfree.com

+1-702-***-****

I am a hard worker with over 10 years experience in customer service and office management. I am a quick learner, detail orientated, a people person with compassion, empathy and integrity able to work with little to no supervision. I am looking for a company/organization I can show my skills and abilities to and can call home.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

HomeGuard Incorporated - Las Vegas, NV

February 2022 to June 2022

Extreme Customer Care, Data Entry, Accurate Records, Detail-oriented,Scheduling,Property Inspection Reports, multitasking, time management

Customer Service Representative

Gucci

November 2021 to January 2022

Data Entry, Detail oriented, problem solving, processing and forwarding orders, accurate records. Customer Service Representative

Customer Connexx - Las Vegas, NV

March 2019 to April 2020

Extremely customer service, empathy, compassion, people person 10-key by touch, multi-phone lines, multi-tasker, adequate record keeping, all office duties, quick learner Customer Service Rep

United Health Care/C3 - Las Vegas, NV

June 2017 to April 2019

Extreme customer service, accurate record's, office management, multi phone lines, multi tasking, quick learner, detail oriented

Claims Customer Service Representative

USAA - Las Vegas, NV

June 2016 to June 2017

Addressed and resolved customer product complaints empathetically and professionally. Answered a constant flow of customer calls with up to 2 calls in queue per minute. Effectively managed a high-volume of inbound and outbound customer calls. Defused volatile customer situations calmly and courteously. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Calculated quotes and educated potential clients on insurance options. Tracked the progress of all outstanding insurance claims. Customer Service/Cashier

Circle K - Las Vegas, NV

June 2015 to July 2016

Executed customer transactions, including deposits, withdrawals, money orders and checks. Coordinated daily cash reconciliation at a high-volume location. Maintained balancing record with 100% rate of accuracy Processed quarterly Vault and ATM audits with a zero error rate. Organized, stocked and maintained the window area. Rapidly and efficiently prepared customer and ATM cash and change orders. Delivery, Customer Service

Inteliquick - Las Vegas, NV

June 2009 to May 2015

Education

Some college

High school diploma or GED

Skills

• 40 WPM (5 years)

• CLERICAL (5 years)

• DATA ENTRY (10+ years)

• ETIQUETTE (10+ years)

• EXCEL (5 years)

• Problem-solving (10+ years)

• Team Work (10+ years)

• 10 Key Data Entry (10+ years)

• Phone Etiquette (10+ years)

• Flexibility (10+ years)

• Reliability (10+ years)

• Multi-line Phone Systems (10+ years)

• Office Management (10+ years)

• Typing

• Administrative Experience

• Customer Care

• Call Center

• Customer Service

• CSR

• Customer Support

• Writing skills

• Computer skills

• English

• Communication skills

• Microsoft Office

Certifications and Licenses

Non-CDL Class C

Driver's License

CDL C

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