Shauntrell Hightower
Receptionist / Customer Service Representativeness
Fort Lauderdale, FL 33302
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Delivery Driver
Tropical Express Delivery (Amazon) - Sunrise, FL
May 2021 to January 2022
• Routinely deliver 250+ packages per day in 10 hours or less.
• Ensured safety and quality standards on and off the road.
• Willing to support other team members in need of help… Called RESCUE.
• Demonstrate strong communication skills.
• Load vans and deliver packages by driving, climbing in and out of the vehicle, and walking upstairs and through driveways in all weather conditions.
• Load, unload, and deliver packages safely and punctually.
• Work with a team in a fast-paced, constantly changing environment.
• Behave as a responsible and courteous teammate.
• Maintained accurate inventory count.
• Resolved customer complaints.
Custodian/Maintenance
Menzies Aviation - Fort Lauderdale, FL
November 2018 to September 2019
Move cargo and baggage on and off aircraft and transport it between aircraft, airport terminals, air cargo facilities, and other aircraft.
● Read and interpret hazardous material identification labels aircraft loading manifest baggage and cargo routing tags.
Delivery Driver and Customer Service
Oreilly Auto Parts - Oakland Park, FL
July 2016 to September 2018
Loaded and unloaded the truck once done.
● Maintained accurate inventory count.
● Completed daily pre and post-trip inspection checklist. Cabin Cleaner
Swissport - Fort Lauderdale, FL
August 2016 to December 2016
Fort Lauderdale Fl Cabin Custodial
August 2016 - December 2016
● Aircraft that remain overnight often receive extensive grooming to maintain these service areas.
● Perform general housekeeping duties, including cleaning, wiping, vacuuming, and dusting.
● Operate cleaning dispenser, emptied trash.
Education
Associates in Early Childhood Education in Early Childhood Education Sheridan Technical College - Hollywood, FL
August 2015 to June 2017
High School Diploma
SunEd High School - Oakland Park, FL
August 2014 to June 2015
Skills
• Cash Handling
• Cleaning
• Excel
• Housekeeping
• Receptionist
• Management
• Data Entry
• Painting
• Maintenance
• MIG
• Cooking
• Aircraft Maintenance
• Custodial Experience
• Delivery Driver Experience
• Load & Unload
• Shipping & receiving
• Continuous improvement
Certifications and Licenses
Driver's License
Additional Information
SKILLS
Communication, Self-motivation, Leadership, Adaptability, Creativity, Computer Skills.