Ikeysha L. Arnold, PMP, MBA, CSM

Atlanta, GA 513-***-**** adzbmt@r.postjobfree.com

High-performing Project Management Professional with 10+ years leading and supporting successful project teams across multiple platforms. Technical background guides implementation of projects in Business Operations and IT Enterprises, all while creating positive relationships and driving home deliverables. Agility in managing multiple projects concurrently and required tasks at various stages of completion. Seeking opportunities to lead and support programs/projects as a Senior Project Manager. EDUCATION & CERTIFICATIONS

CISSP Bootcamp ATG Learning Training Provider 2023

CSM, Certified Scrum Master Scrum Alliance Training Provider 2018

PMP, Project Management Professional Project Management Institute 2018

MS, Project Management Keller Graduate School of Management 2006

MBA, Management & Human Resources Keller Graduate School of Management 2005

BS, Food Science & Technology Ohio State University 1999 PROJECT WORK HISTORY

Apex Systems Decatur, GA 03/2022 – 09/2022

IT Project Manager / Utilities

Frontline support of Technology PMO throughout multiple organizational ERP transitions

Use of Clarity PPM tool as system of record for management of project documentation

Creation of Status Reports, Schedules, Financial Forecasting, Communications, etc.

Use of Agile to manage IT development requirements and JIRA to track and validate

Migration of server-based Data Analytics applications to cloud-based framework

Vendor Management for task completion, procurement, and validation of deliverables

Virtual Project Management via MS O365 including Teams, Outlook, and SharePoint

Phase I migration of Clarity PPM tool for Reports, Schedules, & Financial forecasting

Multi-phase migration of on-prem Enterprise Foundations to Oracle Fusion Cloud HCM

Enterprise Kafka/Confluent Platform integration and hardware upgrade

Disaster Recovery planning, Security migrations, device management and governance City Schools of Decatur Decatur, GA 05/2019 – 05/2020 Project Management Consultant/Education

Worked with department stakeholders on organizational effectiveness and scheduling

Provided ongoing planning and strategic support for Administrators, Staff and Students

Supports Team Leads in execution of results-driven deliverables for contract compliance AdvancEd/Measured Progress Alpharetta, GA 12/2018 – 03/2019 Project Manager/ Education

Developed and managed project documents, communications, schedules, and timelines

Used Agile to manage Business Development Req’mts through Jira with IT Developers

Coordinated product development tasks and workflows using Jira, Confluence and Slack

Use of grooming sessions to update, track and plan sprints for development team

Analyze and monitor quality and conversion of external data to internal platform

Excellent communications with internal project team and external stakeholders Georgia Institute of Technology Atlanta, GA 12/2017 – 05/2018 IT Project Manager/ Information Technology

Successful collection of IT requirements to determine project scope and objectives

Assessment of Service Management Plans and Use Cases to create validated UAT plans

Use of Jira, Slack and MS Teams in planning and implementation of technology packages

Assists in operational team planning and auditing for performance & safety tracking DeKalb County School District Stone Mountain, GA 10/2013 – 12/2017 IT Project Manager/ Information Technology

Cross-functional IT PM for implementation of hardware/software projects over $1 mil

Direct working knowledge in Data Centers, Low-voltage, Telecom, Mobile/Wireless & POS

Creation and use of RFI, RFQ, RFP and the Bidding & Solicitation process for vendors

Development and maintenance of project team SharePoint sites for all IT-owned projects

Execution of all budgetary, billing, and financial management activities per project SKILLS/COMPETENCIES

MS O365, Clarity PPM,

Oracle, Primavera

JIRA, Confluence, BMC,

Clarity, SAP/SAGE ERP

SDLC, SLAs, SAAS, KPIs

Effective Communicator

Agile/Analytical Thinker

Engaging Facilitator

Self-motivated Initiator

Strong Negotiator

Timely Project Scheduling

Solid Decision Making

Effective Resource Planning

Driven Process Improvements

Detailed Requirements Gathering

Task-Oriented Skills

Effective collaboration with stakeholders to determine overall impact to scope, time & cost

Collection of all project requirements and creation of all associated documentation

Defined multi-phase modifications and enhancements for tracking of high-level deliverables

Coordinated implementation of various COTS Products, Data Centers (MDF/IDF), Digital Media, POS, Physical Security, Telecom, fiber, and all associated software for hardware

Risk management for network/power outages that may affect the site, head-ends or local users

Validation of all IT-related tasks and issues while tracking and minimizing risks to the critical path Leadership/Management Skills

Experience with Developers, Business Analyst, Product Designers; influencing from requirements and administration through acceptance, implementation, and close-out

Demonstrated work-flow process for streamlined communications between Developers, Operations and Vendors resulting in enhanced project planning and detailed scheduling

Engaging and professional Procurement, Vendor and Resource Management Human Capital Management Skills

Organizes, Directs and Coordinates roles and activities to ensure progress within the timeline using MS Project Pro (Server) and MS Pro Web App (PWA)

Continuous development of team members and teamwork to encourage sense of ownership

Objective, organized, clear and concise communications provided consistently throughout project

Problem-solving & conflict management provided from Initiation throughout Closing

Indeed Logic & Critical Thinking Assessment — Highly Proficient January 2020 Using Logic to Solve Problems View Full Score Report

Indeed Supervisory Skills: Directing Others Assessment — Highly Proficient January 2020 Motivating others to achieve objectives and identifying improvements or corrective actions View Full Score Report

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