Medical Assistant Customer Service

DANIELLE MURPH

***** ******* ** ***** ******* WA 98010 425-***-****

**********@*****.***

OBJECTIVE

To obtain a full time or part time Certified Medical Assistant position that will utilize my skills and experience

as well as open career advancement and learning opportunities. SUMMARY OF QUALIFICATIONS

Over 10 years as a Certified Medical Assistant includes significant experience rooming patients, taking vitals, intake patient history, charting, giving injections and drawing blood for testing,

Additional experience performing eye exams, dispensing glasses, inserting and removing contact lenses, verifying eyeglasses Rx, and updating patient charts.

Front office duties include reception, minor triage, greeting patients, scheduling appointments, computer operations, insurance and Rx verifications, answering multiline telephones, customer service, and chart maintenance.

Certifications for CPR and Emergency First Aid; HIPPA; AIDS; as well as EMR training.

Strong communication skills include ability to interact in a positive and compassionate manner, ask relevant questions, listen effectively, articulate ideas clearly, and make compelling and informative oral presentations for patient and family teaching.

Excellent organizational and time management experience include ability to prioritize high volume workload, schedule and plan jobs, multitask, and meet commitments and deadlines. EXPERIENCE

Kaiser Permanente,Bellevue W., Renton Wa.

Medical Assistant 12/17

10/20

Swedish Primary Care,Sammamish,Wa 1/16

Medical Assistant 11/17

Swedish Primary Care,Redmond Wa 11/15

Medical Assistant 1/16

Allure Laser and Medi Spa,Kirkland Wa 5/14 to

Medical Assistant 10/15

Marshall’s Retail Store,Renton Wa 8/13 to

5/14

Retail Associate/Cashier/Customer service

Cascade Primary Care at Valley Medical Center, Renton, WA Medical Assistant 1/09 to 11/10

Eastside Internal Medicine and Cardiology, Bellevue, WA Medical Assistant 6/08 to 1/09.

Dr. Steven L. Jaffe OD, Renton, WA

Medical Assistant 4/07 to 1/08

Supercuts, Issaquah, WA

Receptionist / Salon Scheduler & Product Merchandiser 2005 Old Navy, Bellevue, WA

Retail Associate / Cashier / Customer Service 2000 EDUCATION

Certified Medical Assistant, Certified with the State of Washington Renton Technical College, Renton, WA

Successfully completed Medical Assistant Certificate Program, 2006; included Externship (216 hrs.) Virginia Mason of Issaquah

References available upon request.

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