JUAN DIAZ / 619-***-**** / adzbmj@r.postjobfree.com

Professional Summary

● 30 years in the overall operations of the automotive retail sales industry, Strong business sense and industry expertise. Knowledge of leasing and automotive financing, detail oriented highly experienced sales manager. Ability to work in a fast paced, results driven environment, providing a reliable positive team player, effectively interact with all levels. Skills / Qualifications : Effective management and leadership skills, strong problem-solving skills, strong communication and presentation skills, Computer literate, strong sales skills, self-motivated, goal oriented, excellent customer service skills

● Leadership / Commitment / Management Skills

● Growth Mindset

● Problem Solving

● Comprehensive knowledge of products and services

● Retail management

● Adaptability

● Auto Sales Overall Operations

● Exceptional Customer Service /Customer Experience

● Excellent Communication / Organizational skills

Professional Experience

FRANK MOTORS / DALTON (SUBARU) / NATIONAL CITY CA - MAY 2017-August 2023 OCCUPATION: SALES MANAGER

● Manage and lead the car sales team, maintain dealership compliance, responsible for assisting consumer and fleet buyers with financing options. Coordinate the financing for customers buying new and old vehicles, prepare paperwork and contracts and make sure that deals are effectively closed. Achieve sales & profitability targets, finalize purchase, trade-in, sales agreements, inventory management, including merchandising, all vehicle pricing, oversee all store operations management including sales, finance, inventory, pricing, and compliance, Processed Overall Sales Manager operation duties which included ensuring the sales team to be motivated and trained, set sales goals, strived to grow the dealership by setting goals for the sales department and reporting on progress. Responsible for achieving maximum profitability of sales department and customer retention, effectively manage sales personnel with strong knowledge of the market, and an in-depth understanding of all sales, leading our sales team, driving revenue, and ensuring exceptional customer experiences.

FRANK MOTORS (TOYOTA) / DALTON CORP. NATIONAL CITY CA – APRIL 2010 – MAY 2017 OCCUPATION: CLOSER / MANAGER

● Supervised Sales Team, Processed auto dealership overall operations with car sales, auto financing / car sales regulations, auto lenders, provided supervision, with managerial responsibility / oversee all store operations management including sales, finance, inventory, pricing, and compliance, Manage and lead the car sales team, knowledge of industry pricing tools and vehicle product knowledge (features and benefits). Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services. TOYOTA CHULA VISTA / CHULA VISTA CA 91910 2007- April 2010 OCCUPATION: CLOSER / MANAGER

● Strong Team Leader / coach sales team to their utmost potential, provided guidance, training, and mentorship. Possessed excellent verbal/written communication, strong negotiation, presentation, and closing skills. Knowledge of current automotive trends and ability to keep up with industry changes. Detail oriented and a strong multi-tasker working in a high paced work environment, Consistently meeting and exceeding targets, achieving growth and hit sales targets by successful managing the sales team. RANCHO JEEP SAN DIEGO CA 921**-****-****

OCCUPATION: FIANANCE MANAGER

● Produced additional revenue for the dealership by selling finance and other appropriate after sale items to new and used car customers. Reviewed each customer’s credit application, presented financing options, prepared the delivery documentation, determined the customers need for finance and payment options. Informed and educated customers on aftermarket products that would enhance their vehicle ownership experience. Submitted all customer credit application through an online portal, process DMV paperwork, understood the title laws, the registration process and specific local state and federal regulations, communicated with banks to determined interest rates and credit decisions to ensure that customer and dealership were both getting the best deal. Prepared all paperwork and finalized transactions in a legal and ethical manner to ensure a strong lender relationship. SAN DIEGO DODGE / NATIONAL CITY CA 919**-****-**** OCCUPATION: CLOSER / SALES MANAGER

● Supervised Sales Team, with strong work ethic and the ability to work in a fast-paced environment, worked various deals, resolved customer concerns and disputes daily. Set and enforced standards displaying merchandising and maintaining new and used cars.

BOB BAKER LEMON GROVE CA 919**-****-****

OCCUPATION: CLOSER / MANAGER

● Provided exceptional level of expertise to assist customers find the vehicle they were looking for, knowledgeable of all available products and services. supervised sales team, ensured that sales team was trained and motivated to sell new and used cars and to strive to grow the dealership.

DIXON FORD / CUSH HONDA / COAST NISSAN SAN DIEGO CA APRIL 1993 - 1995 OCCUPATION: SALES

● Assisting customers who enter the dealership, Ability to anticipate customer's needs, strong negotiation skills, close and follow up on sales transactions, answering their questions and helping them select a vehicle that is right for their needs. Investigate and resolve issues and complaints, selling a minimum number of vehicles based on the goals and objectives of the dealership, explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Attending product and sales training courses. Maintaining a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Network and build relationships with new and existing client base. EDUCATION / TRAINING: UNITED STATES MARINE CORPS, CAMP PENDLETON, CA 1985-1993 REFERENCES :

MICHAEL WILKES 619-***-****

OCCUPATION: GENERAL MANAGER

NICHOLAS FORNACA 858-***-****

GENERAL SALES MANAGER

JACKI GUITERREZ 858-***-****

FINANCE DIERECTOR

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