Customer Service Sales Consultant

Orville Nicholas

*** ******** **** *****

Garner, NC 27529

Cell: 585-***-****

adzbmh@r.postjobfree.com

CAREER FOCUS

Highly motivated sales leader with business and consumer sales experience.

SUMMARY OF SKILLS

Client-focused professional

Goal oriented

Self-starter who works well with others

Top 5% performer

Crm and Salesforce proficient

Creative Problem Solver

PROFESSIONAL EXPERIENCE

Charter Communications September 2013 to March 2023

Garner, NC

Senior Sales Executive

Trained, and mentored sales consultants and supervisors alike to becoming top 5% performers in company.

Concentrix

Rochester, NY December 2012 to June 2015

Sales Consultant

Advise Mercedes Benz owners on “mbrace services” available on vehicle. Selling mbrace service plans while providing tutorials on usage in high volume and competitive commission sales environment

Sutherland Global Services June 2007 to July 2012 Rochester, NY

Senior Technical Sales Consultant and Business Liaison

Worked closely with company executives to identify new business opportunities and acquisitions. Expanded client relations, allowing for business expansion.

Boys & Girls Club of America August 2006 to June 2007

Rochester, NY

Mentor

Counseled youths ranging in age from 8-14, provided tutorial help, exam preparation and gave real world coaching emphasizing better conflict resolution skills.

Susan E Wagner Day School September 2004 to August 2006

Riverdale, NY

Teachers Aide

Assisted in creation and implementation of lesson plans based on New York State Board of Education guidelines for special needs youths ranging from ages 4-6.

New Hanover Regional EMS February 2002 to September 2004

Emergency Medical Technician

Stabilized victims and provided transport to closest hospital. Provided debriefing to intake medical professionals on victim’s situation and medical issues.

EDUCATION

Queens College September 2001 to June 2003

Flushing, New York

Field of study

Concentration in Economics

Related coursework: Education, Mathematics

ACCOMPLISHMENTS

Top 5% sales performer for 5 years

Assisted in planning and executing new sales procedures and training guidelines.

Improved sales performance of entire Northern Atlantic sector of company 5% in 2 months

Won employee of the month 30 times and was honored as person who most represented company's core principles (leadership, excellence, and integrity).

REFERENCES

Will furnish upon request

Contact this candidate