**** ********* **** ** 901-***-****

Senatobia, MS 38668 adzbmd@r.postjobfree.com

Susan Leigh Hayes

Objective To do any and all tasks required in job to help create a less stressful work environment Experiences April 2020-present Vascular and Vein Institute Senatobia, MS Front Desk/Medical Records/Lab QC Tech

Answer phones, assist in patient scheduling, assist in day to day operations for Senatobia location, oversee Senatobia lab QC for CLIA/COLA certification purposes, send medical records, help manage inventory for Senatobia, assist in Allscripts/Medstreaming training,etc April 2020-present Elect Realty Group Southaven, MS REALTOR

Assist clients in the buying and selling process of real estate and help market services through social media and other marketing resources October 2019-April 2020 Austin Realty Group Hernando, MS REALTOR

Assist clients in the buying and selling process of real estate and help market services through social media and other marketing resources June 2013-present James E Fortune, MD Southaven, MS Medical Secretary

Answered phones, made appointments for patients, scheduled tests and surgeries, greet/assist patients, send out records, dictated doctor’s notes, assisted in in-office procedures in a non-certified assistant capacity, prepared surgical billing with cpt codes with icd-10 codes, etc.

August 2012-May 2013 Family & Urgent Care Clinic Horn Lake, MS Front Supervisor/Marketing Representative

Supervise front desk, managed staff scheduling, assess and resolve any problems, answer phones, file, make appointments for patients, greet/assist patients, make copies, send out records, make referral appointments, marketed company’s services at health fairs and in person meetings with local companies to use for drug screens/DOT or work physicals/workers comp injuries as well as organizing mail advertising to local residents, help update company website, etc.

May 2011-August 2012 Southern Family Medical Clinic Horn Lake, MS Receptionist

Answer phones, make appointments for patients, greet/assist patients, file, make copies, make referral appointments, pre-certed visits and procedures with insurance companies send out records, etc.

April 2010-May 2011 Ground Support Specialist Horn Lake, MS Secretary/ Human Resources/Marketing Representative Answer phones, assist customers/vendors, file, make copies, fax, work on photos for advertisements, work with Number Crunchers making purchase orders, receiving packing slips, adjusting inventory, and modifying items, customers and vendors, some work with Quick Books such as entering timesheets and looking up Customer/Vendor accounts status/information, handle Health Insurance/Worker’s Comp accounts/claims, handle charitable donations budget, kept company website updated, update/make company brochures of equipment offered, organized manual, brochure and decal translations for coordinating countries that equipment would be sold or marketed to etc. March 2010-April 2010 Midsouth Internal Medicine Southaven, MS Receptionist

Answered phones, made appointments, greeted patients, filed, made copies, pre-certed visits and procedures with insurance companies, and sent out records. October 2009-March 2010 Lake Cormorant Elementary Lake Cormorant, MS Librarian Assistant

Helped assist in library setting, made copies, organizing, checked in/out books, decorated library with different themes or holiday décor and read stories or executed activities for students.

August 2008-May 2009 New Hope Middle School Columbus, MS Assistant Teacher- Special Education

Helped assist teaching mild to moderate level special needs students in a classroom setting.

May 2005-January 2012 Varsity Brands Memphis, TN

UDA and UCA Instructor/Judge

Teach dance and cheer routines, critique routines and cheers, judge competitions with a professional and unbiased opinion, liaison for company and facility and teams for the camps and competitions put on Education August 1992-May 2005 New Hope School Columbus, MS High School Diploma

Cross Country, Track and Dance -X- Press

August 2006-May 2007 Holmes Community College Goodman, MS Softball team for Fall, Baseball manager for Spring, Dazzlers’ Varsity dance squad for Fall and Spring

August 2005-May 2006 Mississippi University for Women Columbus, MS August 2007-December 2007

August 2018-February 2019 Mississippi REALTORS Institute Jackson, MS Real Estate Salesperson License

Certifications CPR/AED/First Aid Certified Expires January 30, 2023 Memberships Member of Mt Zion Baptist Church (Independence) Secretary/Treasurer for Northwest Mississippi Coonhunters Association Member of Looxahoma Community Center

Member of National Association of Realtors

Member of Mississippi Association of Realtors

Member of Northwest Mississippi Association of Realtors Hobbies Mother of 3 children

Dancing

Woodworking

Crafts

Coonhunting

Fishing

Deer Hunting

Horse Riding

References References upon request

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