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Customer Service Credit Card

Location:
Alamo, TX, 78516
Posted:
August 29, 2023

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Resume:

BL

BRITNEY LAZARO

adzblw@r.postjobfree.com 956-***-**** 453 Morning Glory Lane Alamo, TX 78516 Obtain a Bachelor's degree in interdisciplinary studies with a concentration in bilingual education. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Age-Appropriate Routines

Meal and Snack Preparation

Exercise and Outdoor Activities

Discipline Programs

Behavior Management

Chore Assignments

Meal Preparation

Dependable and Responsible

Keeping Children Safe

Friendly, Positive Attitude

People Skills

Conflict Resolution

Fluent in Spanish

Reliable & Trustworthy

Active Listening

Relationship Building

IDEA College Preparatory San Juan, TX

Special Needs Bus Monitor

05/2021 - 08/2022

Documented daily attendance records for each student on bus route. Instructed and disciplined students by enforcing rules and occasionally writing up students.

Monitored students during route to maintain bus safety. Manually lifted and moved students to load and unload on bus. Advised passengers to be seated and orderly while on vehicles. Responded to emergency situations by attending to students or administering first aid.

Recorded incidents or injuries and reported to [Transportation Manager] for resolution.

Communicated with bus driver to inform about student safety or request assistance.

Cleaned buses by removing trash from interior and cleaning windows and floors.

Seated students and secured seatbelts, harnesses or other protective devices.

Greeted students and family members or caregivers at each stop. Golden Corral Buffet and Grill McAllen,

TX

Cashier

07/2019 - 09/2020

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Answered product questions with up-to-date knowledge of sales and store promotions.

Answered customer questions and provided store information. Summary

Skills

Experience

Delivered high level of customer service to patrons using active listening and engagement skills.

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Learned roles of other departments to provide coverage and keep store operational.

Discounted purchases by scanning and redeeming coupons. Used suggestive selling techniques to promote add-on sales. Collected payments and provided accurate change.

Directed trash removal and sanitation procedures to keep aisles and register area organized.

Trained new team members in cash register operation, stock procedures and customer services.

Worked closely with front-end staff to assist customers. At Home Alamo, TX

Babysitting

08/2015 - 01/2020

From Tuesdays to Saturday from 12a.m-5p.m (when I do not have school and on the weekends)

Cared for children of various ages and assisted with feeding, dressing and daily activities.

Enforced rules to teach good manners and maintain safe environment. Assisted children with completing homework and special assignments to improve academic performance.

Helped complete homework, school projects and chores. Responsibly watched children while parents were out. Wingstop San Juan, TX

Cashier

06/2018 - 02/2019

Accepted cash and credit card payments, issued receipts and provided change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Answered product questions with up-to-date knowledge of sales and store promotions.

Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills.

Operated cash register or POS system to receive payment by cash, check and credit card.

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Directed trash removal and sanitation procedures to keep aisles and register area organized.

Collected payments and provided accurate change.

IDEA College San Juan, TX

High School Diploma

06/2019

GPA: 3.29

[2013, 2018] - Honor Roll

Perfect attendance

3.29 GPA

Education and Training

Participated in soccer, 2012,2013,2015,and 2017

volleyball 2012 and 2013

IDEA College Preparatory Women Empowering Club- Member Participated in French Club, in the summer

Estero Llano Grande State Park- Volunteer

UTRGV Engineering and Business

Photography club- Member June 2016

Manager for varsity volleyball 2016

The University of Texas Rio Grande Valley Edinburg, TX Interdisciplinary Studies

[Spring, 2021] - Dean's List

[Fall, 2021] - Dean's List

[Fall, 2022] - Dean's List

[Spring, 2021] - Honor Roll

[Fall, 2021] - Honor Roll

[Fall, 2022] - Honor Roll

TEXAS Grant Program NRN 9/1/05 Recipient

TX Grant Tuition Differential Recipient

3.29 GPA

Certified Substitute Teacher Certification Institute, ACT RGV - August 2022 English

Professional

Spanish

Professional

Certifications

Languages



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