Customer Service Call Center
Resume:
courtney McAfee
Chicago Heights, IL *****
adzbkj@r.postjobfree.com
I'm a very hard Worker... I learn very quick... I have a great attitude Authorized to work in the US for any employer
Work Experience
Stow Associate
Amazon - Monee, IL
March 2020 to Present
Open boxes or bins, scan items and put them in a pod. Sales Associate,call center Jcpenney
JCPenney - Matteson, IL
October 2018 to November 2019
Cashier, customer service, making calls for orders, taking credit card payments Picker/Packer, sorter, recieving
redcats - Indianapolis, IN
April 2016 to October 2016
picking and packing
Red cats warehouse
Customer service,,,call center
Education
High school or equivalent
Penn foster
High school diploma
Skills
• Picker Packer
• Warehouse Associate
• Packing
• Picking Packing
• Picking
• Shipping Receiving
• Customer Service (3 years)
• RF Scanner
• Order Picking
• Order Picker
• Order Picker
• Forklift
• Manufacturing
• Machining
Certifications and Licenses
Food Handler
February 2022 to April 2025
Assessments
Customer focus & orientation — Highly Proficient
December 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to detail — Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Conscientiousness — Proficient
September 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Customer service — Familiar
October 2021
Identifying and resolving common customer issues
Full results: Familiar
Call center customer service — Familiar
December 2020
Applying customer service skills in a call center setting Full results: Familiar
Customer service fit — Familiar
September 2021
Measures the traits that are important for success for customer service roles Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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