Personal Information

DOB: ** March ****

Nationality: Indian

Gender: Male

Marital Status: Unmarried

Language: English and Hindi

Academic History

Bachelor of Commerce

M.J.P University Rohilkhand 2020

Skills

Computer knowledge

Working Knowledge of MS-

Office, Internet, Adobe

Photoshop.

Strengths

Leadership

Self-motivated

Active listening

Honesty

Customer focused

Hobbies

Photography

Travelling

Mohd Hassan Khan

Mobile: +91-705*******, +91-963*******

Email: k h a nh a ssa n 7 8 64 0 @gmai l .com

Address: Noor nagar, Behind noor masjid,

Jamia Nagar, Delhi - 110025

Working Experience : 1.5 Years

Customer Service Associate

Amazon Development Centre, Noida, India

July 27, 2020 – January 31, 2021.

Designation: SDS Associate (Shipping and Delivery Support) Process: Amazon NA (North America)

Responsibilities as Customer Service Associate

Maintained up to date knowledge of process and policies. Handled customer chats, emails, calls and responded queries related to different issues.

Addressed and resolved customer queries emphatically and professionally.

Gathered and verified all required customer information for tracking purposes.

Effectively and efficiently managed a high-volume of contacts. Amazon Development Centre, Noida, India

April 04, 2022 – January 24, 2023.

Associate- ML Data Operations (GO-AI)

Designation: TRON Associate

Process: Amazon NA (North America)

Responsibilities

Watch video of stowing activity in a fulfillment center. Understand the details thoroughly and make the best use of human judgement.

Mark and verify the location of the product through a tool while maintaining highest level of accuracy and time.

Customer Service Associate

Designation: HBS Associate (Heavy and Bulky Support) Process: Amazon UK (United Kingdom)

Contact this candidate