Executive Assistant Human Resources
Resume:
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W A N D A S H I E L D S
*** ***** *****, ******** ******** 19734
************@*****.***
Executive Administration
P R O F I L E O F Q U A L I F I C A T I O N S
Ø Over 15 years of administrative experience assisting CEOs and other high-level Senior Executives. Ø Extremely dedicated, organized, and team oriented. Ø Expert in strategic planning, organization, and providing comprehensive support to company leaders. Ø Self-driven team player with strengths in communication and developing interpersonal relationships. Ø Possesses excellent planning, organization, time management and decision-making skills. Ø Dedicated to excellent customer service, client satisfaction, and team communication. Ø Strategically coordinates and collaborates with various professionals to maximize performance in facilitating goals and attaining operational excellence. Goal-oriented with ability to meet long-term goals through daily organization.
C A R E E R T R A C K
Executive Assistant/Corporate Compliance - Christiana Care Health System February 2021 - Present
• Schedules and organizes complex activities such as meetings, travel, and department activities for members of the Senior Management Team
• Attends weekly and monthly meetings, while recording, transcribing, and distributing meeting minutes for clinical committees, including Board of Directors meetings
• Creates and designs general correspondences, memos, charts, and tables
• Organizes and prioritizes large volumes of information and calls
• Manages the Senior Management team’s calendars, as well as coordinating travel arrangements
• Works independently and within a team on ad hoc and ongoing projects. Acts as project manager for special projects, which included: planning and coordinating multiple presentations, disseminating information, and organizing events.
Staff Assistant VIII – Christiana Care Health System February 2020 – February 2021
• Scheduled and managed calendars for the Trauma Medical Director, Trauma Program Manager, and Associate Trauma Medical Director.
• Coordinated all conferences and meetings. Ensured meeting rooms, supplies and equipment were fully stocked arranged in advance. Ordered all catering as needed. Provided all pertinent information needed for scheduled appointments.
• Provided administrative support including typing and drafting correspondence, attended meetings, composed agendas, recorded and typed minutes, maintained up to date filing systems, composed presentations, opened, screen and delivered of mail, assisted with audiovisual setup accordingly, etc.
• Maintained clinician CME’s for leaders as needed
• Managed all invoice and reimbursement protocols and procedures
• Created and maintained Collaboration Sites
• Completed payroll
• Performed audits of trauma activation fee billing to ensure accuracy and supported organizational vitality
• Coordinated/assisted with candidate itineraries and the onboarding process
• Answered telephones adhered to Telephone Etiquette Standards of Performance guidelines. Provided assistance and/or direction for callers as necessary.
• Assisted in coordination of facility requests (e.g. moving of IT equipment, furniture moving, painting, carpeting, electrical and HVAC problems)
• Maintained department compliance for all mandatory education requirements
• Completed special projects as requested
• Communicated between all levels within the Medical Group and other departments, utilizing both written and verbal communication skills.
• Provided coverage to other Assistants as necessary HR Specialist - Brookdale Hospital Medical Center January 2017 – February 2020
• Inputted registrations and certification into Lawson
• Inputted I-9 information and E-Verify for compliance and employment eligibility
• Ensured all employees were processed for payroll purposes
• Prepared all documents for incoming and outgoing house-staff residents including H1B and J1 status verifications
• Interacted with recruiters for completion of onboarding all new hires.
• Maintained the database for Licensure compliances and submitted monthly reports
• Responded to employment verification requests and information subpoenas either by telephone, mail, or fax
• Completes Biometrics for all incoming employees
• Assisted in investigations with Labor Managers
• Conducted Employee Orientation for new hires
• Assisted employees in filling out the paperwork for benefits packages
• Assisted HR in determining proper benefits and compensation packages for new employees
• Uploaded weekly file feeds to Trans America
Executive Assistant to General Counsel, Chief Operating Officer, and Chief Nursing Officer Brookdale Hospital Medical Center January 2014 – January 2017
• Managed calendars of Senior Executive Staff to balance their efficiency and accessibility to those both within and outside the organization
• Handled incoming phone calls and correspondence, identifying critical items for action. Quickly prioritized and initiated preliminary materials needed by each Executive.
• Responsible for a variety of administrative duties including the payment of invoices (e.g., law firms, legal contractors, etc.), scanned and electronically filed documents; coordinated travel arrangements; prepared correspondence, reports and agendas
• Assisted in obtaining signatures for physicians related to managed care credentialing and re-credentialing
• Coordinated the schedule and locations for Board of Trustee monthly Meetings. Responsible for taking the minutes, organizing, and disseminating extensive materials for the Board meetings.
• Responsible for heavy appointment scheduling for the Senior VP General Counsel Executive Assistant, Vice President of Human Resources Interfaith Medical Center, Brooklyn, NY September 2005 – January 2014
• Provided expert assistance to VP of Human Resources and Directors of HR and Benefits & Compensation
• Diligently maintained policy manuals, transcribed dictation & minutes and wrote comprehensive reports & correspondence.
• Ordered office supplies, as well as provided clerical and secretarial support to Directors.
• Skillfully managed executive-meeting logistics, oversaw employee performance evaluations, distributed mail & paychecks and verified employment status & legal documentation. Continually tracked accounts payable matters and produced employee newsletter.
• Served as Chair of Recognition Committee and organized events such as Service Awards Dinner and Employee of the Month & Christmas parties.
E D U C A T I O N
Kingsborough Community College
Associate of Arts - Business Administration 2013
Paralegal Certificate 2016
P R O F E S S I O A N L A F F I L I A T I O N
President of Board of Directors, Crown Gardens Housing Corporation 2013 - Present
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