Scrum Master/ Agile
Resume:
PROFILE
I have five years’ experience as an Agile Scrum Master, Business Analyst and as Project Manager of IT projects. I have successfully lead all phases of diverse technology projects. I have planned and managed projects aligning business goals with technology solutions to drive process improvements. I have worked with various project stakeholders, Process Owners, Product Managers, SMEs, and technical architects to understand business requirements, functional requirements, and design specifications for new applications as well as for enhancements to existing applications.
SKILLS
Adept at Agile Scrum methodology.
Experienced in writing User Stories.
Experienced in leading teams across broad technical and business disciplines.
Focused teams on business objectives and tracked progress to deliver project milestones on time with the desired results.
Experienced in writing clear and concise technical documentation for complex topics.
Well versed in documentation of Business Requirement Documentation, Functional Specification Documentation, Context Diagrams and Performance Indicators.
Mitigated risk factors through careful analysis of data.
Anticipated and managed change effectively in rapidly evolving global business environments.
Excellent understanding of Software Development Life Cycle – Analyse, Design, Build, Test, Implement.
Knowledge of Waterfall and Agile Methodologies.
Worked on Web applications and Native applications.
Well versed in defining project plans, writing system requirement specifications, and delivering project status reports.
Adept at Gap analysis, Risk analysis and good knowledge of process work flow tools and techniques.
Exceptional Analytical skills.
Excellent written and verbal Communication Skills.
PROFESSIONAL EXPERIENCE
Pioneer Consulting Services, LLC (Cognizant for Comcast Corporation)
Scrum Master, August 2018 – December 2018
Project: Comcast Corporation is an American global telecommunications company. I work with a team owning and developing the Commercial Billing Tool (Singleview) for their Business Customers.
Ensure clear communication and organization of all development team objectives.
Identify and remove impediments to development teams.
Protect teams from both internal and external distractions.
Support and educate the Product Owner on scrum best practices, especially with respect to grooming and maintaining the product backlog.
Work with stakeholders to vet user stories and include all necessary requirements and acceptance criteria.
Groom user stories with cross-functional development team on a regular basis.
Work with stakeholders and PMO to prioritize user stories and formally plan sprints.
Hold regular sprint reviews to demonstrate finished work to stakeholders and celebrate team achievements.
Support a culture of continuous process improvement through sprint retrospectives and metrics analysis.
Work with PMO to report sprint status to engineering leadership.
Encourage adoption of a truly Agile mindset.
Tools used: Rally, SharePoint.
Methodology followed: Agile.
Apex Systems LLC, Philadelphia (Comcast Corporation)
Scrum Master, October 2017 – July 2018
Project: Comcast Corporation is an American global telecommunications company. I work with a team owning and developing the Service Now Platform for their IT Service Management needs.
Ensure clear communication and organization of all development team objectives.
Identify and remove impediments to development teams.
Protect teams from both internal and external distractions.
Support and educate the Product Owner on scrum best practices, especially with respect to grooming and maintaining the product backlog.
Work with stakeholders to vet user stories and include all necessary requirements and acceptance criteria.
Groom user stories with cross-functional development team on a regular basis.
Work with stakeholders and PMO to prioritize user stories and formally plan sprints.
Hold regular sprint reviews to demonstrate finished work to stakeholders and celebrate team achievements.
Support a culture of continuous process improvement through sprint retrospectives and metrics analysis.
Work with PMO to report sprint status to engineering leadership.
Encourage adoption of a truly Agile mindset.
Tools used: Service Now, Confluence, Box, OneNote.
Methodology followed: Agile.
OpenTech Alliance, Inc., Phoenix
Business Analyst/ Scrum Master, December 2016 – May 2017
Project: OpenTech Alliance is a product company catering to the niche market in the self-storage industry. I am working with a team developing a web-based Product for access control, which will scale up as an IOT product.
Gather requirements via interviews.
Work with business users and SMEs to gather expectations of the new system.
Schedule and Conduct Scrum Ceremonies – Daily Stand-up, Story Grooming, Sprint Planning, Review and Retrospective.
Work to remove impediments.
GAP analysis for business and functional requirements.
Tools used: Jira, Confluence, and Draw.io.
Methodology followed: Agile.
Cognizant Technology Solutions, Scottsdale (McKesson Specialty Health)
Business Analyst/ Project Manager, September 2015 – May 2016
Project: The REMS Project ensures that benefits of certain prescription drugs outweigh their risks. The FDA can require a REMS for a prescription drug. The Project is to develop web and contact center applications to support these requirements.
Determine IT sizing to carry out business requirements.
Gather requirements via interviews.
Work with business users and SMEs to gather expectations of the new system.
Break down concepts into user stories, write simple user stories and test them for accuracy.
Worked on all the phases of a Software development Life Cycle (SDLC).
GAP analysis for business and functional requirements.
Worked with the QA Team to ensure corresponding test cases are created and reviewed before development is completed.
Compiled UAT test scripts and validated the business functionalities.
Helped manage defects and helped to keep the project on track.
Tools used: Jira, Confluence, Master Control and SharePoint.
Methodology followed: Agile.
Mind Chemistry Inc., Phoenix
Business Analyst/ Project Manager, February 2014 – September 2015
Project: The Project is to build cloud-based products. It involves some data grid control products and educations products. The current focus is on the data grid control project.
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Gather requirements via interviews, JAD sessions.
Work with business users and SMEs to gather expectations of the new system.
Worked on all the phases of a Software development Life Cycle (SDLC).
Create cross functional process flow diagrams.
Define project requirements by identifying project milestones, phases, and elements; form project team and establish project budget.
Worked on Planning, requirements gathering and documentation of projects during different phases.
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
Compiled UAT test scripts and validated the business functionalities.
Helped UAT testing team in testing the functionalities.
Helped manage defects and helped to keep the project on track.
Created Product Backlog, Sprint Backlog and managed User stories.
GAP analysis for business and functional requirements.
Report project progress to stakeholders and management.
Designed and developed business flow diagrams, activity diagrams, sequence diagrams, models using MS Visio.
Analysed set behaviour and contribution to business performance, critical business metrics underlying business.
Tools used: MS Office, MS Visio, TFS, SharePoint.
Methodology followed: Agile.
Project: The Project is to build the Company website including creation of content for the site. The goal is to have the website appear on the first page of search engines. We are working on making the site mobile friendly and Google Analytics is one tool we use.
Generated use cases, activity diagrams along with detailed functional specifications document or User Stories for assigned functionality.
Worked with user experience team to develop and refine prototypes.
Worked with developers to ensure they understand all aspects of the requirements, including assisting with the logical data modelling.
Worked with the QA Team to create and review corresponding test cases before development is complete.
Conducted and lead status report meetings with the business and the IT team on a weekly basis.
Created content for the webpages.
Worked closely with business users in order to elucidate the User Acceptance Testing (UAT) strategy and offer strategic validation solutions to business.
Tools used: MS Office, MS Visio, TFS, SharePoint, Google Analytics.
Methodology followed: Agile.
UVJ Technologies Pvt. Ltd. (Calpine Technologies), Kochi
Team Lead, Customer Service, May 2007 – May 2012
ICICI Bank UK Ltd., London
Operations Agent, August 2005 – November 2005
ICICI Prudential Life Insurance Co. Ltd., Mumbai
Team Leader, Customer Service, August 2002 – January 2005
E-funds International India Pvt. Ltd., Mumbai
Team Member, Operations, December 2000 – August 2002
Matrix Paging India Pvt. Ltd., Mumbai
Senior Customer Service Representative, Operations, March 2000 – August 2000
ACADEMIC QUALIFICATIONS/ CERTIFICATIONS
March 2017 Scrum Product Owner Accredited Certification™ - International Scrum Institute™
December 1999 Post Graduate Diploma – SNDT University
May 1998 Bachelor of Science – Mumbai University
PERSONAL TRAITS
I am a team player with proven problem solving and analytical reasoning abilities.
I have an eye for detail and a drive to win.
I possess excellent interpersonal, communication and organizational skills.
I believe in building on the strengths and knowledge of my colleagues.
MARY MANOJ
adzb7z@r.postjobfree.com
Ernakulam, Kerala
Contact this candidate