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Truck Driver Customer Service

Location:
Nigeria
Posted:
August 30, 2023

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Resume:

ADEYINKA DOSUNMU

Lagos, Nigeria +234********** adzb7m@r.postjobfree.com

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Attentive driver with strong knowledge of local routes and traffic patterns. Monitors road conditions and construction areas to maintain schedule adherence.

Skills

●Contract Negotiation

●Customer Service

●Demonstrating Vehicle Features

●Friendly and Enthusiastic

●Sales and Marketing

●Verbal and Written Communication

●Ability to Lift 40 pounds

●Building Customer Relationships and Loyalty

●Exceeding Customer Expectations

●Inventory Management

●Attention to Detail

●Strong Communication and Interpersonal Skills

●Safety and Cleanliness Standards

●Meeting Sales Goals

Experience

Car Dealer 03/2017 to Current

Bobdoo Autos Lagos, Nigeria

●Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.

●Responded to inquiries from potential customers via email and telephone.

●Managed sales negotiations and financing options.

●Checked purchased vehicles at delivery time for damage and completed remaining preparations.

●Explained differences between models to clients, comparing and discussing capabilities and features.

●Followed up with customers to build long-term relationships and successful referrals.

●Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.

●Analyzed customer needs to make suitable product recommendations and demonstrations.

Truck Driver 02/2020 to 03/2022

Long Haul Logistics Lagos, Nigeria

●Read and interpreted maps to determine vehicle routes.

●Used ropes and blocks to safely secure cargo for transport.

●Inspected truck for defects and safe operating condition before, during and after trips.

●Loaded, balanced and secured product to safely transport goods.

●Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

●Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

●Utilized pallet jacks and forklifts to load and unload materials off trucks.

●Maintained telephone and radio contact with supervisor to receive delivery instructions.

●Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.

CDL Truck Driver 02/2018 to 07/2019

Adams Delivery INC Lagos, Nigeria

●Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.

●Retained valid proof of insurance and registration in vehicles.

●Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

●Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

●Utilized pallet jacks and forklifts to load and unload materials off trucks.

●Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.

Car Sales Executive 02/2016 to 07/2019

AKTO Motor Limited Lagos, Nigeria

●Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

●Directed and coordinated products, services and sales activities.

●Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

●Enhanced sales volume through skilled support to both new and inactive customers.

●Prepared budgets and approved budget expenditures.

●Used change methodologies to increase sales and led projects for increased productivity.

●Coached, developed and motivated team to achieve revenue goals.

●Supported sales team members to drive growth and development.

●Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.

●Established ambitious goals for employees to promote achievement and surpass business targets.

Education and Training

Bachelor of Arts: Industrial Labour Relation 09/2012

Olabisi Onabanjo University Ogun State

Certifications

●Licensed Truck driving license - 2022

●Crane Driver

Skills

●Crane Driver and Operator

●Microsoft Office Suite



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