Welfare Officer
Resume:
Professional Summary :
To work in a healthy, innovative and challenging environment
extracting the best out of me, which is conducive to learn and grow at professional as well as personal level thereby directing my future endeavors as an asset to the organization
Experience:
CAREER PROFILE- 1
Workers Welfare Officer(FIFA World cup
Stadiums Projects):
“Al Sraiya Security Services – August 2022 to Till Date – Doha -Qatar
(Bullet points of job responsibilities)
Works as a path between workers and management to ensure each party’s utmost interest
Lead in the design, development, and implementation of welfare activities.
Supports the development of Worker Welfare policies and procedures.
Ensure access for all staff to individual counselling either internally or externally for work related issues (work-related stress, trauma, interpersonal conflicts, harassment, and job insecurity, mental health, and personal issues).
Arrange routine welfare meetings.
Facilitates staff settling in the country and provides social services that promote and facilitate social integration within a new environment and culture.
Supports in organizing staff seasonal and cultural activities.
Oversees and monitor the implementation of the work-life balance guidelines.
Provide advice on Welfare best practices and recommend improvements.
Encourage staff to put up their grievance freely.
Aware staff of their legal rights and others privileges.
Provide staff with counselling services on general issues like company rules, regulations, policies, procedures and discipline.
Provide counselling services to the absentee staff to reduce absenteeism and turnover.
Phone : +974********
Whatsapp : +974********
E-Mail:
adzb7c@r.postjobfree.com
Linked in :
www.linkedin.com/in/Mahabub
basha
Skill Highlights
Project management
Strong decision maker
Complex problem solver
Creative design
Innovative
Service-focused
MS Office
Leadership
Attention to detail
Adaptability
Critical thinking
Strong communication skills
Time management
Decision Making
Human Resources Oversight
Process Improvements
Resource Allocation
Recruitment and Hiring
MAHABUB BASHA SHAJAHAN
Provide counselling services to the staff who seems inefficient and efficient staff are lagging behind efficient as referred by Operations.
Plan, execute and complete audit fieldwork (interviewing staff, inspecting work and accommodation sites, internal audits, customer audits, etc.) according to established standards and schedule.
Prepare written audit reports as well as other related documents as required by Welfare & Employee Relations Head.
Maintain good workers and employer relationships within the organization.
Compliant management of workers as early as possible.
Provide ideas to the management of the factory while there is any internal labor management policy is formulated.
Knowledge about the Intelex Software which is used by Supreme Committee for Workers Data Base.
Knowledge About the Self Audit Done by the OCP for the Supreme Committee Project.
Conducting the Ethical & Accommodation Audit Process by Monthly Basis.
Knowledge About the Safety Induction for the New Workers as Per Sc Standard.
Closely monitor the cases of sexual abuse of female workers, if any issues arise take immediate actions to resolve.
Counseling the workers are not mentally disturbed with any situations and monitor the improvement.
Communicate the worker’s needs in the workplace.
Provide guidelines on how a worker can avoid any hazardous situation and precautions against fire and safety in the workplace.
Keep records of all the activities done for welfare management.
Arrange training and awareness programs for the workers so that they can keep themselves from involving in any unlawful activities.
Develop good practice on the production floor to ensure a better working place.
Public relations (PR) is about managing reputation
A relationship sales officer is a professional whose overall responsibilities include managing customer expectations, identifying new business markets and recording daily customer transactions.
Conduct exit interviews to identify reasons for employee’s termination
Planning of company events or activities on occasions by management’s approval
Organizing training sessions or trainings for employees ensuring they are fully equipped to be able to perform their duties.
Languages
English
Arabic
Urdu
Hindi
Malayalam
Tamil
Hobbies
Surfing Net.
Playing & Watching Cricket.
CAREER PROFILE- 2
Workers Welfare Officer &Operation Executive:
(FIFA World Cup Stadium Projects)
“Servico Group – July 2020 to July 2022 – Doha -Qatar
(Bullet points of job responsibilities)
Lead, motivate, and support a large team within a time- sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution.
Lead in the design, development, and implementation of welfare activities.
Supports the development of Worker Welfare policies and procedures.
Ensure access for all staff to individual counselling either internally or externally for work related issues (work- related stress, trauma, interpersonal conflicts, harassment, and job insecurity, mental health, and personal issues).
Arrange routine welfare meetings.
Facilitates staff settling in the country and provides social services that promote and facilitate social integration within a new environment and culture.
Supports in organizing staff seasonal and cultural activities.
Oversees and monitor the implementation of the work-life balance guidelines.
Provide advice on Welfare best practices and recommend improvements.
Encourage staff to put up their grievance freely.
Aware staff of their legal rights and others privileges.
Provide staff with counselling services on general issues like company rules, regulations, policies, procedures and discipline.
Provide counselling services to the absentee staff to reduce absenteeism and turnover.
Provide counselling services to the staff who seems inefficient and efficient staff are lagging behind efficient as referred by Operations.
Plan, execute and complete audit fieldwork (interviewing staff, inspecting work and accommodation sites, internal audits, customer audits, etc.) according to established standards and schedule.
Prepare written audit reports as well as other related documents as required by Welfare & Employee Relations Head
Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
Partner with cross-functional support teams in improving the proprietary tools and systems.
Passport Details
Passport No. : U6843404
Place of Issue :Tiruchirappalli
Date of Issue : 27/12/2019
Expiry Date : 26/12/2029
Qatar ID Details
QID Number : 280********
QID Expiry Date :30/08/2023
Work closely with legal and safety departments to make sure activities remain compliant.
Oversee materials and inventory management.
Conduct budget reviews and report cost plans to upper management
Assisting various other higher executives and also the Directors.
Operations Executive express their operations strategies and objectives to make sure that the company which they are working for reaches its target and operates effectively.
owner of the company or may be the company's Board Of
They might also be given the responsibility for the complete operations of a small business.
Professionals doing an Operations Executive job is largely responsible for that particular part of the workplace that instantly manages the entire operations and also looks after the maintenance of equipment and facilities.
Has to report to various parts of the organization in which he or she works at like Chief Operations Officer, Facilities Executive etc but he or she normally has direct access to the higher management.
Sourcing candidates via recruitment agencies and job online advertisement
Screening the candidates by resume shortlisting, phone interview and personal interviews with coordination with the concerned departments & background verification of the shortlisted candidates
Issuing Letter of Offer/Intent/Employment to the selected candidate attendance / absenteeism and report to Operations Manager.
Review, update and maintain proper filing such as employees’ medical insurance policies.
Conduct orientation program and briefing to new
employee.
Knowledge about the Intelex Software which is used by Supreme Committee for Workers Data Base
Maintain employees’ leaves, medical and attendance record. Keeping track of employees’
Setting up / Update / Forward email addresses for new employees and resigned employees. July 2022
Attending / Understanding employee’s grievances in their work engagement level and implement corrective measures for them
Conduct exit interviews to identify reasons for employee’s termination
Personal Profile
Father’s name: A.Shajahan
Place : Thanjavur
State : Tamil Nadu
Date of birth : 21
st
June 1980
Nationality : Indian
Gender : Male
Marital status : Married
.
Establishes and maintains good relationships between Managers and staff
Assists in the resolution of specific disciplinary or grievance cases, including acting as an arbiter between the staff and the Manager
Ensures that grievance handling and disciplinary proceedings are carried out in line with Bank rules
Builds employee relations capacity and enables management effectiveness through the execution of proactive employee relations initiatives and the delivery of targeted training programs.
Liaises with recourse mechanisms such as: Ombudsman, Appeal Committee, Ethics, Accommodation, Staff Council
Implements proactive employee relations initiatives and responds to Staff Council organizing activity
Develops and provides comprehensive social and welfare services, including counseling and coaching to staff.
Facilitates staff and their recognized dependents settling in the country and provides social and family services that promote and facilitate social integration within a new environment and culture.
Develops new administrative procedures to cater for death cases.
Acts as the contact person representing the Bank for death cases.
Processes invoices for payment relating to all funeral expenses on behalf of the Bank.
Resolves conflicts between staff members and third parties outside the Bank.
Prepares and organizes the President’s annual banquet for staff and spouses.
Prepares and organizes the Long Service Awards
ceremonies.
Prepares and organizes reception for retiring staff.
Oversees and monitor the implementation of the work-life balance guidelines.
Acts as the Unit’s interface with HR, Senior Management and Staff Council, to facilitate the implementation of flexible working hours and remote working.
Works with Medical team to implement the use of automated tools, care data and sick leave management as well as guidelines on Health and wellbeing
CAREER PROFILE-3
Workers Welfare Officer Cum HR Manager:
(FIFA World Cup Stadium Projects)
“Red Links Construction W.L.L”June 2015 to Dec 2019- Al Wakrah- Doha-Qatar.
(Bullet points of job responsibilities)
Lead in the design, development, and implementation of welfare activities.
Supports the development of Worker Welfare policies and procedures.
Ensure access for all staff to individual counselling either internally or externally for work related issues (work-related stress, trauma, interpersonal conflicts, harassment, and job insecurity, mental health, and personal issues).
Arrange routine welfare meetings.
Facilitates staff settling in the country and provides social services that promote and facilitate social integration within a new environment and culture.
Supports in organizing staff seasonal and cultural activities.
Oversees and monitor the implementation of the work-life balance guidelines.
Provide advice on Welfare best practices and recommend improvements.
Encourage staff to put up their grievance freely.
Aware staff of their legal rights and others privileges.
Provide staff with counselling services on general issues like company rules, regulations, policies, procedures and discipline.
Provide counselling services to the absentee staff to reduce absenteeism and turnover.
Provide counselling services to the staff who seems inefficient and efficient staff are lagging behind efficient as referred by Operations.
Plan, execute and complete audit fieldwork (interviewing staff, inspecting work and accommodation sites, internal audits, customer audits, etc.) according to established standards and schedule.
Prepare written audit reports as well as other related documents as required by Welfare & Employee Relations Head
Responsible for overall quality system in HR department
Establishes and maintains good relationships between Managers and staff
Assists in the resolution of specific disciplinary or grievance cases, including acting as an arbiter between the staff and the Manager
Liaises with recourse mechanisms such as: Ombudsman, Appeal Committee, Ethics, Accommodation, Staff Council
Builds employee relations capacity and enables management effectiveness through the execution of proactive employee relations initiatives and the delivery of targeted training programs.
Ensures that grievance handling and disciplinary proceedings are carried out in line with Bank rules
Implements proactive employee relations initiatives and responds to Staff Council organizing activity
Develops and provides comprehensive social and welfare services, including counseling and coaching to staff;
Facilitates staff and their recognized dependents settling in the country and provides social and family services that promote and facilitate social integration within a new environment and culture;
Develops new administrative procedures to cater for death cases
Acts as the contact person representing the Bank for death cases
Processes invoices for payment relating to all funeral expenses on behalf of the Bank
Resolves conflicts between staff members and third parties outside the Bank
Prepares and organizes the President’s annual banquet for staff and spouses
Prepares and organizes the Long Service Awards
ceremonies
Prepares and organizes reception for retiring staff
Oversees and monitor the implementation of the work-life balance guidelines
Acts as the Unit’s interface with HR, Senior Management and Staff Council, to facilitate the implementation of flexible working hours and remote working
Works with Medical team to implement the use of
automated tools; care data and sick leave management as well as guidelines on Health and wellbeing.
Manages maternity and paternity leaves
Works with the Medical team to ensure optimum use of facilities such as “Crèche” to be implemented in the future
Works in tandem with the Medical team to recognize and address tress related illness and burnout; prevention campaign seminars.
Any other task to be assigned by the Unit Head.
Understanding and executing staffing requisition, requirements and issues from all departments
Draft and update of documents such as job descriptions, employee handbook, performance appraisal, forms, SOP, policies and other HR related documents
Sourcing candidates via recruitment agencies and job online advertisement
Screening the candidates by resume shortlisting, phone interview and personal interviews with coordination with the concerned departments & background verification of the shortlisted candidates
Issuing Letter of Offer/Intent/Employment to the selected candidate attendance / absenteeism and report to Operations Manager.
Review, update and maintain proper filing such as employees’ medical insurance policies
Conduct orientation program and briefing to new employee
Maintain employees’ leaves, medical and attendance record. Keeping track ofemployees’
Setting up / Update / Forward email addresses for new employees and resigned employees.
Attending / Understanding employee’s grievances in their work engagement level and implement corrective measures for them
Conduct exit interviews to identify reasons for employee’s termination
Planning of company events or activities on occasions by management’s approval
Organizing training sessions or trainings for employees ensuring they are fully equipped to be able to perform their duties.
Knowledge about the Intelex Software which is used by Supreme Committee for Workers Data Base.
Knowledge About the Self Audit Done by the OCP for the Supreme Committee Project.
Conducting the Ethical & Accommodation Audit Process by Monthly Basis.
Knowledge About the Safety Induction for the New Workers as Per Sc Standard.
Public relations account executives are responsible for handling all aspects of planned publicity campaigns and PR activities.
Public relations (PR) is about managing reputation
A relationship sales officer is a professional whose overall responsibilities include managing customer expectations, identifying new business markets and recording daily customer transactions.
The quality of relationships a business has with its customers can impact its financial performance
Typically, if you want to pursue this career, earn a bachelor's degree in business administration, accounting or finance.
Most employers hire individuals with excellent
communication, analytical, planning and organizational skills to relationship sales officer positions.
Corporate public relations specialists, sometimes called corporate communications specialists or directors, are employed by private companies.
Organize periodic renewal of Licenses
Submission of correct documentation to the Ministry Of Labor for visa applications
Submission of correct documentation to obtain licenses and efficient collection of licenses to take place when completed
Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.
Arrange medical tests, passports, memos, promotional draws and fine resolution.
Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies,
Ministries/Municipalities & other significant Departments
Meet and greet employees at airport upon arrival into Qatar
Occasional delivery of packages and transportation of employees
CAREER PROFILE- 4
Accountant & Administrative Assistant:
“National Plastic Factory ”JANUARY 2013to Feb 10
2015 Muscat –Sultanate of Oman.
(Bullet points of job responsibilities)
Entry of cheque& cash receipt of sales man on daily basis in ERP.
Giving Collection target to every sales Executive on month basis.
Preparation of report to management on daily basis about the sales executive, Direct customer, Export Customer.
Collection of Cash & chq from Sales Executive of Customer
Preparation of Outstanding Statement for every Sales Executive.
Verification of Invoice & vouchers.
Handling the Petty Cash
Follow up of customer to collect the cash more than required day
Sending of Outstanding statement to Every Customer on Monthly Basis.
Preparation of Collection Schedule for Debt Collectors on Daily Basis.
Coordinate with sales Team & making meeting for every month of Collection Target.
Reporting to the management about Sales Collection on daily basis
Arrangement of meeting with Management & sales Team on monthly basis.
CAREER PROFILE- 5
Accountant Cum Project Coordinator:
“AL-ANWAR EASTERN.CONTRACTING.EST” SEP
2009 to August 2012- Dhahran Air Base- Dammam -
Saudi Arabia- K.S.A
(Bullet points of job responsibilities)
Preparing of Quotation, Invoices and Customer Services.
Arrange Conferences, Meetings and Training Programme.
Examine and Feed all Credit and Cash Invoices in Computer.
Responsible for Business Correspondence and
Communication.
Responsible for Office Administration.
Preparing of Project Data Controlling System.
Preparing of Daily, Weekly, Monthly and Yearly Report.
Preparing of data base,
Pertaining to Stop Transfer and Recover Documents.
Pay Roll Officer
Verification of Invoice & vouchers
Knowledge in Purchase of Building Materials
Handling the Employees according to the Standards
Preparing the Time Sheet for the Employees and Office Staff.
Updating the Daily Check list.
Do proper inventory as per company standard
Coordinate With Engineers& Clients
Performing as a Camp boss in Employees
Accommodations.
Knowledge in Store keeping & Safety
Handling the Petty Cash
Well Known Eastern Province of Saudi Arabia.
Responsible of Supplying of Manpower Supply to various Company Contract.
Working under Dhahran Air Base project.
CAREER PROFILE- 6
Cashier Cum Accountant:
“EPPCO/ENOC” Jan 2007 to August 2009-Dubai-U.A.E
(Bullet points of job responsibilities)
Handling the cash properly.
Operating the QT/ Ruby cash register &Verifone Machine.
Serving to the customer as per as Company Standard
Promoting ongoing promotion to the Customers.
Able to handle food bench and merchandising products as per plan o gram
Maintaining the cleanliness of the C- Store in both pressure environments
Knowledge in closing the shifts, close daily and shift reports.
Do proper inventory as per company standard.
Shift handling, proper counting and stock taking.
Encouraging the customer to visit again.
Updating the Daily Check list.
Entry of Purchases & Returns Invoices.
Ordering the stock to the suppliers.
Helping the Forecourt if they need.
Assignments to Look after Account Departments.
Inventory valuation during processing.
Handling the Employees according to the Standards. CAREER PROFILE- 7
Accountant :
“S.P.S. Brothers SDN.BHD”- Malaysia & Singapore –
( 2005-2007)
(Bullet points of job responsibilities)
Handling the cash.
Entry the purchase &sales invoice & voucher & journals
Pay roll Officer
Preparing the P&L a/c & balance sheet up to finalization
Entry the Purchase & Selling Of Goods
Do proper inventory as per company standard
Verification of Invoice & vouchers
Inventory valuation during processing.
Knowledge of import-export banking i.e negotiation for facilities for L/C, L/G, short term & long term loan etc.
Solve problems for clients by understanding and exceeding their expectations
Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
Follow up with clients regularly to ensure needs are being met and to identify opportunities
Education
Master of Business Administration (Finance & Marketing)- 2003-2005.
University --- Bharathidasan University.
Year of completion --- 2005
Percentage of Marks ---72%
Bachelor of Business Administration (B.B.A)- 2000-2003
University --- Bharathidasan University.
Year of completion --- 2003
Percentage of Marks --- 64.5%
Higher Secondary School Leaving Certificate -2000.
Year of completion ---2000
Percentage of Marks ---62.4%
Secondary School Leaving Certificate (S.S.L.C) -1998.
Year of completion ---1998
Percentage of Marks ---55.6%
Certifications
Diploma in MS-Office – 1999(India)
Diploma in HTML &Web Design-2000(India)
Post Graduate in Diploma in Computer Application (PGDCA)- 2003-2004
TALLY 6.3,7.2,8.0, &9.0– 2005 (India)
Diploma in UBS Accounting- 2006(Malaysia)
Oracle ERP-2013(Oman)
References
References available on request
Contact this candidate