Post Job Free

Resume

Sign in

Customer Service Quality Control

Location:
Riyadh, Saudi Arabia
Salary:
15000 SAR
Posted:
August 30, 2023

Contact this candidate

Resume:

Muhammad Asif

Village Butti, Oghi Mansehra, KPK *1400

Cell: 009**-**-*******

adzb6s@r.postjobfree.com

Objective:

Seeking a position as a Transport Manager, logistic, where extensive experience will be further developed and utilized.

Professional Summary

Transport In charge offering the benefit of more than 10 year’s gulf experience in Support services & Transport Department serving Middle East’s. Exceptional interpersonal skills. Successfully operate in a stressful, fast-paced, deadline oriented, “no-errors” environment. Dependable. Strengths:

• Microsoft Certified Database Administrator.

• Bachelor of Commerce Degree.

• 10 years' work experience.

• Adept at analyzing high-level data.

• Logical Thinker; transforms code into logical patterns.

• Problem Solver: articulates potential concerns and creates solutions before they become problems.

• Meticulous; approaches database administration keeping in mind minute attention to detail.

• Experience:

Corporate title; Transport Operation Manager (Operation & Logistics) Functional title; Transport Manager

• OCT 2022 Till Present

• AL Rajhi Logistics Company

• Riyadh KSA:

1-Making sure vehicles are properly maintained.

2-Inspecting vehicles.

3-Arranging repairs and routine maintenance.

4-Ensuring that all drivers and operators have the correct, up to date qualifications. 5-Reducing the risk of vehicle overloading.

6-Maintaining and completing accurate records.

7-planning, controlling, or evaluating

8-Keeping schedules and organizing team members planning, scheduling, purchasing, controlling, quality control and inventory control

9-Organizing events to increase staff motivation and engagement. 10-Analyzing data to calculate the cost-benefit ratio. 11-Locating problems in the company's supply chain through quality control checks. 12-Monitoring the overall budget of the business as well as departmental budgets 13-Establishing corporate guidelines and carrying out frequent changes while ignoring workflow and procedure

14-Resolving disputes between departments about resources 15-Examining the company’s resource management and looking for ways to boost employee productivity 16-Developing tools to automate repetitious processes 17-Monitoring on-site projects and field operations 18-Resolving inventory management concerns

19-Constructing logistics-enhancing solutions

Corporate title; Transport Senior Supervisor (Operation & Logistics) Functional title; Transport Senior supervisor

• 08/07/2022 Till SEP 2022

• AL Rajhi Logistics Company

• Riyadh KSA:

• Directing activities related to dispatching, routing, and tracking of transportation vehicles, aircraft, or railroad cars.

• Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company's standards.

• Directing investigations to verify and resolve customer or shipper complaints.

• Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.

• Arranging repairs and routine maintenance of transportation vehicles. Complying with transportation-related policies, as well as safety rules, union contracts, and government regulations.

• Promoting safe work activities by conducting safety audits and attending company safety meetings. Plan and supervise the shipments from production to the end-user

• Schedule daily and weekly routes

• Track orders using functional systems (e.g. barcodes and tracking software)

• Coordinate with Warehouse Workers to ensure proper storage and distribution of products

• Monitor and report on transportation costs

• Ensure shipping documents are properly filed

• Report maintenance and repair needs for transportation vehicles and equipment

• Research and suggest cost-effective shipping methods

• Conduct regular safety audits on equipment

• Organize training sessions for employees (e.g. proper use of machines and handling of hazardous material)

• Keep organized records of vehicles, schedules and completed orders

• Ensure compliance with company policies and shipping legislation

• Stay up to date with safety regulations

Corporate title; Transport Senior Administrator (fleet & maintenance) Functional title; Transport Senior supervisor

• 01/12/2021 Till 07-07-2022

• Musaed El-Seif Operation and Maintenance (ESOM)

• Riyadh KSA:

• Coordinating with the Transportation team regarding transportation planning and strategies.

• Reviewing customer requirements and suggesting vehicle types and freight charges

• Ensuring compliance with the safety standards and transportation department SOPs

• Handling any customer complaints and processing the urgent ones to the Senior Management

• Scheduling vehicle maintenance appointments

• Receiving customer requests and bookings

• Planning daily transportation schedules and assigning drivers

• Performing administrative duties such as preparing and maintaining shipment documents, invoices, and logbook entries

• Monitoring refueling of vehicles

• Handling accidental cases (Insurance, Police cases, Theft cases, Total loss, lost vehicles )

• REG renewal process ( Online, manual ) TAMM system

• MVPI renewal process 9 large & small Vehicles

• Making cost allocation sheet

Corporate title; Transport Supervisor (fleet & maintenance)

• Functional title; Transport Supervisor

• 13/08/2017 TO 30-11-2021

• Musaed El-Seif Operation and Maintenance (ESOM)

• Riyadh KSA:

• Presently working as Transport Sr. Supervisor.

• Handling transport operation 24/7

• Handling vehicle maintenance.

• Preparing route plain.

• Accustomed to meeting and adhering to extremely tight schedules

• Planning and managing day-to-day allocation of resources.

• Maintained vehicle records, fuel records and scheduled fuel orders.

• Preparing monthly travelling staff occupancy report.

• Initiate cost efficiency measures in transportation operations.

• Build internal and external customer relationships

• Manage, supervise and monitor fleet operations

Corporate title; Transport Administrator (fleet & maintenance) Functional title; Transport Coordinator

01/03/2017 – TO – 12/08/2017

Musaed El-Seif Operation and Maintenance (ESOM)

Riyadh KSA:

• Calculate costs, and provide offers for storage, insurance, etc.

• Identify and plan the most appropriate routes and means of transportation taking into account the nature of goods, costs, transit time and security.

• Carry out orders, i.e. dispose, arrange and monitor transportation and storage, and keep track of shipment through all phases of the journey.

• Develop work schedules in line with priorities, devise and schedule shipment, record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.

• Obtain, prepare, issue and check transportation documents to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes.

• Arrange insurance and assist clients in the event of a claim (e.g. damage, loss).

• Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.

• Undertake clerical and administrative work.

• Maintains and handles the database of vehicles.

• Maintains time and attendance records of the transport staff in Sanaa and the field Offices.

• Controls and manages supply related items and major services.

• Maintains logbooks and records on assigned vehicles.

• Maintains office records and establishes reference files on various subjects for the sub-unit.

• Assists drivers in the preparation of overtime, accident claims and other reports.

• Processes requests for office supplies

• Follows up on all request, vehicle-related permits, and documents of various Yemen Transport Authorities.

• Assists the supervision of the work performance of the drivers.

• Assists in the preparation and compilation of reports

• Assists in the execution of technical evaluation for vehicles and other contracts.

• Conducts daily checks to ensure the mechanical soundness and overall cleanliness of assigned vehicles prior to operating, by verifying and undertaking checks of the following: petrol, oil and water levels, electrical system, brakes, tire pressure and condition.

• Processes the payment of contractors' invoices and monitor payments.

• Supervises the work of more junior General Service staff. Corporate title; Senior Clerk:

Functional title; HR Admin

Dec 2012/- Feb 2017

Gulf international Bank B.S.C (Outsourced through Musaed El-Seif) Dhahran KSA

• Schedule meetings and office activities and book catering appropriately.

• Maintain supply closet and re-stock offices as necessary including inventory and ordering office materials.

• Prepare payroll checks cross-checking check details against payroll printout.

• Maintain new hire communication and correspondence schedule exam for candidates

• Welcome new employee for the company

• Maintain employee information in database and ensure appropriate modification

• Provide administrative support by maintain

• Maintained Complete record of all contact with job candidates

• Leave Management System

• Company Introduction letter ( English And Arabic)

• Maintains employee confidence and protects operations by keeping human resource information confidential.

• Provides payroll information by collecting time and attendance records.

• Submits employee data reports by assembling, preparing, and analyzing data.

• Maintains quality service by following organization standards. General Office Clerk:

01/1/2012 – 01/12/2012

Friends Computer Center

Mansehra Pakistan

• Greeted clients in office and over multi-line phone system promptly and courteously.

• Delivered inter-office messages to staff and management via email and in person.

• Took dictation and transcribed for business correspondence. Education:

High School Diploma in science- 2007

High school oghi Mansehra

KPK Mansehra

F.S.c pre-medical-2010

Degree College oghi

KPK Mansehra

Bachelor in Commerce 2022

Allama Iqbal Open University

Islamabad Pakistan

Certifications:

• Microsoft Certified Database Administrator.

• Supervisor certified

Personal Skills:

• Ability to work under pressure.

• Ability to deal with customer and capture field.

• Ability to work multi- culture environment.

• Excellent interpersonal communication.

• Ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender. Operational Skills:

• Good liaison, interpersonal and general communications skills.

• Good HR and Travel skills

• Training and/or capacity building skills

• Presentation skills

• Good command of Office suite applications (Word, Excel, Access, PowerPoint) Languages:

• English Native.

• Arabic intermediate (Speaking, reading, Writing).

• Urdu Fluent.

• Punjabi Advance.

Available upon request



Contact this candidate