Customer Service Food Safety
Resume:
SUMMARY
EDUCATION WORK EXPERIENCE
SKILLS
AWARDS
Bataan, Philippines
******************@*****.***
JHENNY ROSE MAMALATEO ++639*********
Service Crew/ Crew Trainer
Dedicated Crew Member with 6 years of experience providing exceptional service in fast-paced environments. Skilled in customer engagement, multitasking, and maintaining cleanliness. Proven ability to thrive in team- oriented settings while consistently delivering high-quality work and ensuring customer satisfaction. Eager to contribute and grow in a dynamic workplace.
Taught new team members correct procedures for all areas of operations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Mentored junior employees to improve performance, food safety, and customer service.
Trained other employees in customer service, food safety, and performance requirements.
McDonald's May 2021 - Present
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Bagging, boxing, or gift wrapping merchandise for clients Maintaining clean and tidy checkout areas
Waltermart Supermarket October 2020 - February 2021 Prepared products following restaurant, health, and safety standards and procedures. executives
Took orders, prepared meals, and collected payments. Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
McDonald's February 2016 - February 2020
Associate In Computer Secretarial
2012 – 2015
Strong organizational and time-
management skills
Exceptional communication and
interpersonal skills
Ability to work independently and as part
of a team
Detail-oriented and able to handle
multiple tasks simultaneously
Experience in managing budgets and
handling financial documents
Best in Cash Control 2018
Best in Drive - Thru 2016
Speed Award 2022
Crew Trainer
Support Staff / Cashier
Service Crew
Bataan Peninsula State University
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