* * * * *

Nationality: South African

Residential Area:, 535 Thabo sehume,

Pretoria 0001

Marital Status: Single

Gender: Female

Languages: English, IsiZulu, Sepedi,

Tsonga

Notice period: Immediately

Health: Excellent

Cell no: 079-***-****/ 079-***-****

Email: adzb3v@r.postjobfree.com

PROFILE

A pleasant, professional and proficient

Administrator / Receptionist and a

Customer Service provider who has a

long track record of ensuring things

run smoothly behind the scenes of a

busy office. I am an effective team

member who has the ability to meet

deadlines and ensure that the highest

standards of Office organisation are

maintained at all times. I have a

methodical and thorough approach to

work and will go out of my way to

maintain an enjoyable and clean

WORK EXPERIENCE

HADJI HOLDINGS PTY LTD

ADMINISTRATION ASSISTANT

August 2020 – April 2023

• Answer and direct phone calls

• Organize and schedule appointments and meetings

• Maintain contact lists

• Produce and distribute correspondence memos, letters, faxes, and forms

• Assist in the preparation of regularly scheduled reports

• Develop and maintain a filing system

• Order office supplies

• Submit and reconcile expense reports

• Provide general support to visitors

• Provide information by answering questions and requests

• Take dictation

• Research and creates presentations

• Generate reports

• Handle multiple projects

• Prepare and monitor invoices

• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

• Contribute to team effort by accomplishing related results as needed

• Carry out administrative duties such as filing, typing, copying, binding, scanning

• Cover the reception desk when required

• Maintain computer and manual filing systems

• Handle sensitive information in a confidential manner

• Take accurate minutes of meetings

• Coordinate office procedures

• Reply to email, telephone, or face to face inquiries

• Develop and update administrative systems to make them more efficient

2 P a g e

working environment. I have

experience of working with the

general public, both face-to-face and

over the telephone and am someone

who will always go that extra mile to

get things done.

COMPUTER SKILLS

Microsoft Word

Microsoft Excel

Microsoft Power Point

Microsoft Access

Typing

Internet

Email

PROFESSIONAL SKILLS

Proven ability to juggle multiple

tasks while taking full ownership of

her work

Excellent written and verbal

communication skills

Knowledge of customer service

practices

Bilingual

Well organised, and be able to

prioritise work in an efficient

manner.

Providing high quality Customer

Service.

Good level of numeracy.

Resolving and managing queries

Superior typing and data entry

abilities

Outstanding verbal and written

communication skills

Strong organisational and problem-

solving skills

Impeccable telephone and in-

• Resolve administrative problems

• Receive, sort, and distribute the mail

• Answer telephone calls and pass them on

• Oversee and supervise the work of junior staff

• Maintain up-to-date employee holiday records

• Coordinate repairs to office equipment

• Greet and assist visitors to the office

• Photocopy and print out documents on behalf of other colleagues

• Provide polite and professional communication

• Implement clerical duties and administrative processes

• Conduct data entry

EDUCATIONAL BACKGROUND

High school attended: Lekota Senior High School

Highest Grade Passed: Grade 12 Matriculation

Subjects:

Sepedi, English, Mathematics Literacy, Accounting, Economics, Business Studies, & Life Orientation

With effect from December 2015

TERTIARY EDUCATIONAL BACKGROUND

Institution: University of South Africa

Qualification: Public Relations Management

Status: Still in progress

Institution: Capricorn College for TVET

Qualification: Public Management (Completed N6 & Inservice Training)

Modules:

Computer Practice, Public Administration, Public Finance, Municipal Administration, Entrepreneurship and Business Managements, Management Communication,

Year Obtained: 2019

REFERENCES

3 P a g e

person courtesy skills

Calm and composed under pressure

and able to work to tight deadlines.

Ability to work within a busy and

demanding team environment.

Able to work with minimum

amount of supervision and on own

initiative.

Ability to communicate effectively

with a wide range of customers.

Proven aptitude for dealing with

customer complaints.

Dealing with customers Face to

Face.

Fully aware of the importance of

data security and relevant

legislation.

Prospecting for sales leads.

Able to identify and act upon

potential sales opportunities.

Treating each employee as an

individual and showing concern for

their welfare, aims and career

development.

Name: Mr. Kwetche

Occupation: Manager

Company: Hadji Holdings (Pty) Ltd - Pretoria

Contact no: 012-***-****/ 082-***-****

Name: Mrs. Sebayeng

Occupation: Lecturer

Institution: Capricorn College TVET

Botlokwa – Ramokgopa Campus

Contact no: 073-***-****/015-***-****/2670

Name: Mrs. Chauke

Occupation: Teacher / Principal

Institution: Lekota Senior High Schools

Contact no: 082-***-****

Contact this candidate