Customer Service Team Member
Resume:
Cheyanne L. Guthrie
Top Customer Service Representative!
Tacoma, WA 98466
adzb3e@r.postjobfree.com
Experience in building strong customer relationships, driving brand loyalty, and increasing customer sales! 10+ years of customer service and 1+ years within management I’m ready to join a solid team and get to work!
Authorized to work in the US for any employer
Work Experience
Administrative Representative
Mariner Finance - Federal Way, WA
January 2022 to Present
Answers the telephone; responds to routine loan officer or customer inquiries relative to account balances, loan balances and payoff requests. Calculates loan pay off amounts for all types of loans. Assist customers with completing loan applications and other related loan documentation. Also, a legal notary. Assistant Manager
Seven Eleven Employment - Auburn, WA
July 2020 to January 2022
Currently employed as a front end assistant manager handling different duties included stocking freezer/ front end/etc. Making sure customers are taking care of at all times. Handling money and counting drawers end of shift. Making schedules and handling the safe counts. Doing payroll and bank runs. Property Manager
Public Storage - Auburn, WA
August 2017 to July 2020
Assisting customers in the in-house check-in and check-out process. Renting storage units. Maintaining the property, ringing up sales, collecting payments and giving appropriate change. Being self sufficient in getting the job done for the day.
Cashier/Team Member
Buffalo Wild Wings - Tacoma, WA
June 2014 to July 2017
Employed as a team member to ensure an accurate accounting of all transactions, collections, and disbursements. Receive a cash drawer at beginning of shift and counts money in drawer in beginning of shift also at end to verify the accuracy.
Itemizes and totals food and beverage checks in register. Make sure the customer comes in happy and leaves satisfied.
Education
High school diploma
Lincoln High School - Tacoma, WA
September 2010 to June 2014
Certifications and Licenses
Food Handler
April 2019 to April 2022
Class 12 MAST permit
December 2020 to December 2024
Certified Notary Public
January 2023
Additional Information
Volunteered at Humane Society from 2015-2019.
Volunteered at Tacoma General NICU from 2016-2020.
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