LATESIA PETHERS

*** *** *** ***** *** *, Escanaba, MI 49829

906-***-**** adzb0e@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional accustomed to working in environments where accuracy and accountability are essential. Consistently model and inspire high levels of integrity. Follow policies, procedures, and guidelines to assure consistent quality.

Communication Skills: Demonstrated ability to convey thoughts and express ideas effectively – verbal and written.

Attention to Detail: Consistently provide and collect accurate information.

Adaptable: Adapt to changing situations and expectations and accept new ideas and concepts.

Problem Solver: Identify and define a problem, generate solutions, and determine appropriate strategies.

Data Entry: Experience using 10-key number pad.

Microsoft Office Applications – Word and Excel

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS)

Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)

Front Office Operations Medical Office Procedures Scheduling Medical Terminology

Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)

EDUCATION

Ultimate Medical Academy Diploma – Medical Billing and Coding, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

PROFESSIONAL EXPERIENCE

Meijer – Escanaba, MI 03/2017 – 04/2021

Cashier / Customer Service Representative

Greeted customers and maintained a cheerful attitude towards customers.

Managed the cash in the drawer and stayed aware of price of goods.

Handled confidential information.

Helped locate products, checked prices on merchandise, and stocked and organized shelves and displays.

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