CYNTHIA MCDOWALL

**** ******* *******

SAN ANTONIO, TEXAS 78254

adzayr@r.postjobfree.com

210-***-****

Summary

Resourceful Executive Assistant adept at coordinating travel, and organizing meetings. Highly self- motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.

Overview

• 30+ years as an Executive Assistant

• 5+ years in Accounts Payable

• 3+ years as a Legal Assistant

20 Year Work History

12/19 – 03/23 Sr. Administrative Assistant to P&C SFO, Vice President Loss Reserving, AVP, Senior Financial Officer, AVP, CFO Info & Analytical Solutions and Executive Director, CFO PMO, USAA (Contractor)

Provided administrative assistance to the Executives above. Performed various tasks as needed such as scheduling appointments and de-conflict schedules for at least two Executives at any given time including, but not limited to, team members while handling sensitive information confidentially. Duties also included any PowerPoint presentations as needed including any ad-hoc reports. 05/18 – 05/19 Administrative Assistant to President and COO, North Central Baptist Hospital Provide administrative assistance to the President, and Chief Operating Officer while also supporting other Executives and Directors as needed. Performed various administrative tasks on a daily basis while ensuring high quality customer service for our patients. Duties included completion of all assigned tasks and projects in a timely manner, prepared PowerPoint presentations for staff meetings, and seminars. Draft correspondence and memorandums as needed. Transcribed committee meeting minutes within 3 days after meeting, and handled sensitive information confidentially. Scheduled travel arrangements, assisted in hotel, car reservations and provided expense reporting for President and COO. Managed appointments and calendar scheduling for 10 Executives/Directors along with catering for meetings. Addressed incoming/outgoing calls and mail distribution. Answered patients’ queries and ensured quality customer service and responsible for the input of any complaints/grievances into a central reporting system and ensured follow up of patient while making sure all was done in compliance with law requirements.

02/14 – 04/18 Legal Assistant, The Goodlefsky Law Firm, P.C. Draft legal documents and letters utilizing court required templates. Manage written and oral correspondence with counsel, court and clients in strict confidence. Handle daily administration duties to ensure that there is effective information flow and that the resources are employed efficiently. Assist with accounting and billing. Implement and improve upon administrative processes for more efficient workflow. 09/07 – 08/12 Executive Assistant to CEO/Owner, Corporate Travel Planners Inc. Primarily assisted the Chief Executive Officer/Owner while also supporting the President, Chief Operating Officer, and Executive Vice President. Chief duties included meeting and travel coordination, appointment scheduling and calendar maintenance for 4 Executives, preparation of quarterly and annual business reviews for over 30 clients, and creation of ad-hoc reports for both owner and clients. Assisted and coordinated the creation of all incoming Requests for Proposals. Represented the executive team during client relations and diffused problems/situations before escalation. Main contact for the coordination of the Charity Gala and Golf Tournament, “Christy’s Hope for Battered Women & Children” including financials, presentations, on-site coordination, donation requests, and post-event issues.

05/98-09/07 Executive Administrative Assistant/Accounts Payable Clerk, Boerne Chrysler Superstore

Executive assistant to two owners overseeing all business operations as well as Five Star Coordinator. Accounts Payable Clerk managing 200 invoices per month. Responsible for inventory of all new and used vehicles. Oversaw all construction activities including budgets, draws, and project accounting for construction of new dealership. Coordinated sales and service follow up. Managed all inventory systems including supplies. Ran and oversaw daily reports, scheduled training and made travel arrangements.

Additional Experience

• Construction management

• Bid preparation

• Budgeting

Education

John Jay High School, San Antonio, Texas

Technology

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• ADP

• Reynolds & Reynolds

• Concur Travel Expense

• MIDAS Reporting System

• Copier

• Fax Machine

• Slack

• Dictation Recorder

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