Credit and Collections Senior Analyst
Resume:
E D U C A T I O N
UNIVERSIDAD EXTERNADO DE COLOMBIA
Government and International Affairs
2020
POLITECNICO DE COLOMBIA
Finances Diplomate
E X P E R I E N C E
DECEMBER 2017 - DECEMBER 2019
CONCIMET LTDA.
Organize, control and direct internal company staff. Coordinate logistics resources of workshop and office, inventory and production.
Keep track of portfolio and debts, and employees
payroll.
Administrative and Financial Assistant
MARCH 2021 - PRESENT
SUMMAR FIANCIAL
Analyzed problematic portafolio and implemented
collection strategies that resulted in reaching 33 DSO goal in 2 months
Implemented a quality analysis and re-training
process which increased effectiveness and efficiency of credit decisions by 40%.
Assess companies' risk in terms of extending a credit line and collecting payments.
Update and control debtors' information in data bases according to risk centrals and credit reports.
Control company s insurance policy to guarantee the portfolio is covered to the maximum extent possible. Provide customer service to clients and assist them regarding credit requests to satisfaction.
Senior Credit and Collections Analyst
DECEMBER 2019 - JUNE 2020
KM2 SOLUTIONS
Provide costumers with infromation about services and products.
Resolve to satisfaction issues presented by clients and impprove retention metrics.
Marketing and Sales Executive
M A R Í A P A U L A
L A G U N A O R T E G A
P r o f i l e
Credit and portfolio supervisor
with experience in portfolio of
$50M USD.
Strong communication skills,
both written and verbal; ability
to work collaboratively in
cross-functional teams to
achieve portfolio goals.
Excellent problem-solving
and analytical skills, with a
keen attention to detail,
looking to achieve
professional development.
P r o f e s s i o n a l i n g o v e r n m e n t a n d i n t e r n a t i o n a l a f f a i r s
************@*******.***
LinkedIn: MariaLaguna01
C O N T A C T
Microsoft Office.
Analytical Procedure Analysis
to improve performance.
Team player with strong
initiative and accountability.
Goal Oriented Priorization of
tasks.
Effective communication with
teammates to provide
feedback and motivation
A B I L I T I E S
Financial Mathematics and
Accounting.
Administrative and Financial
Analysis.
Design and Analysis of Public
Policies.
Public Management.
K N O W L E D G E S
Spanish: Native
English: Advanced
French: Basic
l a n g u a g e s
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