Experience

ROBERT M PALMIERE JR

973-***-**** adzaxd@r.postjobfree.com Bloomfield, New Jersey 07003

Dedicated professional with proven performance in management, leadership and communication. Detail- oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. SHOWROOM MANAGER/SALES TRAINING MANAGER

LYNNE'S AUTO GROUP, Bloomfi, NEW JERSEY

July 2014 - December 2021

• Developed sales and customer service training program. Represented business in marketplace and developed relationship's with the community and local business owners

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• Coach the sales team on proper closing techniques through training and active participation.

• Implemented and developed operational standards, policies and procedures. Work directly with the sales associates and customers to develop relationships and help to enhance the sales process.

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• Help manage the production of the sales department.

• Build rapport with customers to establish customer network.

• Conducted weekly meetings to create business plans to drive successful monthly business. Certified Financial Educator CFE, Sales Trainer

WORLD FINANCIAL GROUP, Jersey City, NEW JERSEY

May 2010 - November 2021

• Developed training procedures and program curriculum to support corporate objectives. Attended meetings and seminars to obtain information for use in training programs and to inform management of training program status

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• Coordinated participant recruitment and training program placement.

• Created and executed sales plan, expanding customer base and extending national reach.

• Increased customer retention and renewal growth by revitalizing existing business in segment.

• Traveled for in-person meetings with customers and partners, developing key relationships.

• Developed and pursued pipeline of new business opportunities, expanding partnerships and presence.

• Held daily check-ins with team members to set objectives and monitor progress.

• Developed sales team through motivation, counseling and product knowledge education.

• Represented company at trade association meetings to promote products. STORE MANAGER

LEVITZ FURNITURE, Jersey City, NEW JERSEY

August 2007 - March 2010

• Responsible for running day to day operations of store.

• Responsible for P&L report.

• Maintain associates payroll, benefit and performance information. Education

Skills

• Education

• Skills

• Hire, coach, mentor and develop associates.

Partner with sales and operations team members to ensure the companies vision of enhancing the customer shopping experience

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• Responsible for sales performance of the showroom and achieving and exceeding sales goals.

• Coordinate placement of merchandise on the showroom floor.

• Motivate and inspire associates to drive their business beyond their own expectations.

• Implemented loss prevention strategies, alleviating shrink.

• Addressed employee issues, performed corrective actions and terminated employment when necessary.

• Tracked store inventory and ordered new products to prevent shortages. DISTRICT MANAGER

ROCKAWAY BEDDING, Randolph, NEW JERSEY

January 2002 - July 2007

• Manages overall sales performance of district.

• Provide coaching and training for store managers and associates.

• Drives sales to meet or exceed budget.

• Resolve customer complaints

• Manages inventory and inventory shrinkage levels.

• Responsible for new store openings, remodels and closings.

• Recruit, interview and hire store managers and associates.

• Maintains company store appearance throughout district.

• Partner with operations manager on current merchandise and assist with inventory reordering. MORRIS COUNTY COLLEGE

US

Associate In Business Administration & Management

Morris County College, Randolph, New Jersey

May 1983

• Customer Experience, Interpersonal Skills

• Creativity, Leadership, Negotiation

• Problem Solving, Time Management,

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