Maria Venus Cunningham

*** ***** ***. **********, **

905-***-****

adzawi@r.postjobfree.com

Well-rounded, self-motivated, and detail-oriented professional seeking for Administrative Assistant, Medical position.

HIGHLIGHTS OF QUALIFICATION

Considerable years of experience in clerical/administrative, reception and customer service.

Substantial knowledge of the health care sector gained from scholastic learning, internship, volunteering and work experiences.

Proficient in EMR (PS Suite, with good background in Oscar, ABELMed and Meditech), and ready to learn new software.

Knowledgeable in Microsoft Office (Word, Excel, Outlook and PowerPoint), and Accounting (QuickBooks and Sage 50).

Significant experience in patient registration, data entry, scheduling, filing, importing documents, scanning, faxing, labelling and billing.

Commendable work ethic with keen sense of maintaining confidentiality and professionalism.

Adaptable to work in different settings, and eager to learn new things.

RELEVANT STRENGTHS

Client Service Orientation

Multi-Tasking

Time Management

Appointment Bookings

Attention to Detail

Organizational Skills

Confidentiality

EDUCATION

Medical Office Assistant Diploma, Trios College, Hamilton, ON 2016

GPA 93.29%

WORK HISTORY

Medical Receptionist; MG Robinson Medical Office, Burlington, ON 2019-2023

Provided reception duties: Welcomed patients, conducted and answered phone calls, and set appointments.

Proficient in EMR using PS Suite. Did patient registration, data entry, validation of health cards, importation of documents into patients’ charts, scanning, faxing, emailing and sometimes billing.

Prepared and labeled the referrals and requisitions for the physician to fill-up, as well as specimens for laboratory. Faxed referrals and made follow-up by phone calls &/or writing letters for faxing.

Took patients’ height and weight, led them to examination room, prepared/drawn vaccines, accompanied gynecologic examinations, did urine sampling and sterilized utensils used in the exam room. Refill supplies.

Reason of separation: Permanent office closure/employer retirement from family medicine practice.

Maria Venus Cunningham

456 Brock Ave. Burlington, ON

905-***-****

adzawi@r.postjobfree.com

Medical Receptionist; A. Shayan Medical Office, Burlington, ON 2018-2020

Provided reception duties: Welcomed patients, conducted and answered phone calls.

Proficient in electronic medical records using Oscar software. Did patient/client registration, data entry, validation of health cards, faxing, and filing documentation (scanning, attaching, and printing documents).

Prepared and labeled the referrals and requisitions for the physician to fill-up. Faxed the referrals and made follow-up by phone calls. Refilled supplies.

Took patient’s height and weight led them to examination room, accompanied gynecologic examinations, and did urine sampling.

Volunteer (Information/Front Desk); Joseph Brant Hospital, Burlington, ON 2017-2019

Greeted patients and visitors at the information/front desk and answered inquiries.

Answered calls from the outside and from various departments in the hospital.

Located patients using Meditech software per valid requests.

Recorded calls from other departments to bridge confidential health records from one department to another. Directed patients and visitors to specific locations in the hospital.

Sales Associate; Clearance Warehouse, Oakville, ON 2018

Helped setting-up various departments within the store and display stocks. Assisted customers to find merchandise and assessed inventory/stocks/displays.

Sales Team Member/Cashier/Front Desk; Target, Burlington Mall, Burlington, ON 2013-2015

Helped setting-up various departments within the store and displayed stock in appealing manner.

Answered incoming calls from guests and other Target stores for product inquiries.

Made outgoing calls to other Target stores to help locate products for customers.

Assisted shoppers’ in-store to find merchandise and assessed inventory/stock/displays.

Provided service at check-out/cash registry and guest service desk.

Sales Associate; Wal-Mart Supercenter, Burlington, ON 2008-2009

Helped setting-up various departments within the store and displayed stocks. Assisted customers to find merchandise and assessed inventory/stocks/displays.

Sales Associate; The Bay, Burlington, ON 2008

Helped customers find the jewelries and/or watches they want.

Performed cash registry.

Stocked merchandise to the shelves.

References available upon request

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