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Customer Service Patient Care

Location:
Houston, TX
Posted:
August 28, 2023

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Resume:

Nikia Crawford

Houston, TX *****

adzawf@r.postjobfree.com

+1-832-***-****

Authorized to work in the US for any employer

Work Experience

Group Lead Phlebotomist

CSL Plasma - Houston, TX

February 2022 to Present

Supervisor of plasma donor floor.

Community Health Worker/ Outreach

Bee Busy Wellness Center I - Houston, TX

May 2017 to September 2020

Responsible for establishing strong working partnerships with institutions/organizations serving diverse communities.

adzawf@r.postjobfree.com

• Provides information and education to promote early referral of potential patients.

Houston, TX

• Provides input in the creation and implementation of outreach strategies.

• Coordinates community outreach projects to promote health services/programs.

Patient Care Technician

DaVita - Houston, TX

November 2016 to May 2018

Assist patients with dialysis treatments, manage patient vitals, obtain sanitary conditions of Dialysis machine.

Target Mobile

Target - Green Bay, WI

February 2014 to November 2016

Assist customers with cellular phone devices and accounts. Housekeeper

Bellin Health Hospital - Green Bay, WI

April 2013 to November 2016

Cleaned and sanitize patients rooms upon discharged. Kept various area around hospital facility clean. Education

Certificate in Medical Assistance

Olympic College - Merrillville, IN

March 2001 to November 2001

High school or equivalent in General Studies

Central High School - East Chicago, IN

September 1992 to June 1995

Skills

• Medical terminology (3 years)

• Patient care (3 years)

• Cpr

• Catheters

• Hipaa (10+ years)

• Emr

• Dialysis (2 years)

• Microsoft office

• Scheduling

• Documentation (5 years)

• Customer Service (10+ years)

• Typing (10+ years)

• Vital Signs

• Phlebotomy (2 years)

• Epic

• Security (7 years)

• Venipuncture

Certifications and Licenses

Phlebotomy

Present

Non-Commission Security License

October 2019 to October 2021

CPR Certification

Assessments

Customer Focus & Orientation — Highly Proficient

September 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Electronic Health Records: Best Practices — Completed October 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

First Aid

EMR systems

HIPAA knowledg

Scheduling appointment

Microsoft Office

Medical Terminology

Vitals Signs

Blood Draws

Data Enty

Room Attendant



Contact this candidate