LANCE SCHAIBLE

*** * ***** **

Elkhorn, Nebraska, 68022

SENIOR SCRUM MASTER IT EXECUTIVE

Omaha, NE • 402-***-**** • adzawe@r.postjobfree.com • linkedin.com/in/lanceschaible/

PROFESSIONAL SUMMARY

Professional Scrum Master with 15+ years of experience in implementing best-in-class Agile Scrum methodologies, tools, and processes to optimize technology project management infrastructure and enable on-time, on-budget project delivery. I Have worked with Azure Dev Ops for five years for scrum and development work. I have used JIRA for three years for scrum projects.

Demonstrated success in combining expertise in Scrum principles and best practices with diverse skills spanning project management, client service/support, and people management to build streamlined, change-ready IT/business organizations.

Proven track record of resource management and leading cross-functional teams while collaborating with product owners, business stakeholders, and change agents to drive continuous improvement in project planning, execution, and end-user support. I have been the scrum master / agile coach for as many as three at once.

I am familiar with Java, Red Hat, .Net, C, C++, Visual studio, Microsoft stack, Azure Dev Ops. Certifications I have are CSM (expired) and Telephony. Also background in PI planning (safe agile).

AREAS OF EXPERTISE

Technical Leadership

Agile & Scrum Methodologies

Strategic Planning & Direction

Project & Program Management

Application Development

Business Process Improvement

Agile Development & Best Practices

Architecture & Security Projects

Product Development & Management

Quality Assurance & Quality Control

Budget & Financial Management

Customer Relations & CRM

Stakeholder & Vendor Management

Business Forecasting & Data Analysis

Team Leadership & Management

Agile Project Management

Contract Negotiation & Management

Business Strategy & Intelligence

Performance Metrics & KPIs

IT Resource Management

Staff Training and Development

CAREER HIGHLIGHTS

Managed a $3M annual budget at Assurity Life Insurance in addition to leading the Application Development department, which consisted of security administration, SOX, PCI compliance, WEB applications, imaging/workflow, and administration applications.

Replaced a financial and operations legacy system with a packaged ERP system at GTE Industries while converting Sage MAS 200 to MAS 500.

Collaborated with product owners, subject matter experts (SMEs), and business analysts to successfully achieve a product backlog of 1K user stories, associated business, and test cases at Union Pacific.

Led the 2-year roll-out of an Automated Gate System retrofit for 15 terminals at Union Pacific while managing schedules for 3 external vendors/internal departments and heading site demolition, civil construction, telecom, servers, and software configuration.

Trained Business Analysts (BAs) at Mutual of Omaha and served as the primary point of contact for the HP quality center roll-out for all BAs while leading 3-5 project assignments for development and HP quality release versions across multiple BA groups.

PROFESSIONAL EXPERIENCE

Molina Health Care, Long Beach, CA

Scrum Master/Project Manager (Consultant) Jan 2023 to Present

Acted as the Scrum Master for 2 Scrum development teams and prepared a product backlog of existing contracts and change management functionality.

Scored and sized the user stories with onshore and offshore developers and testing teams while monitoring sprint progress utilizing Azure DevOps software.

Surpassed expectations on the Agile timelines against the set project goals and facilitated release planning, trained teams on Agile practices, and developed high-quality tested software with 3-week sprint intervals.

RETIRED, Omaha, NE

Retirement Dec 2018 to Nov 2021

Enjoy myself

KIEWIT, Omaha, NE

Scrum Master (Consultant) Sep 2018 to Dec 2018

Acted as the Scrum Master for 2 Scrum development teams and prepared a product backlog of existing contracts and change management functionality.

Scored and sized the user stories with onshore and offshore developers and testing teams while monitoring sprint progress utilizing Azure DevOps software.

Surpassed expectations on the Agile timelines against the set project goals and facilitated release planning, trained teams on Agile practices, and developed high-quality tested software with 3-week sprint intervals.

SAMMONS, Des Moines, IA

Scrum Master (Consultant) Mar 2017 to Sep 2018

Ensured timely delivery of user stories to the business unit, designed high-quality tested software with 3-week sprint intervals, monitored sprint progress utilizing Jira software, and exceeded expectations on the Agile timelines against the set project objectives.

ACT, Iowa City, IA

Scrum Master (Consultant) Nov 2016 to Mar 2017

Served as the Scrum Master for 2 Scrum development teams (with the department only having commenced Scrum/Agile development 6 weeks before joining the department).

Tracked sprint progress leveraging Jira software, oversaw all Scrum ceremonies, prepared a retrospective summary of each release, and identified the potential recurring issues.

SOLUTIONARY, Omaha, NE

Technical Project Manager / Scrum Master Oct 2015 to Dec 2015

Facilitated daily Scrum stand-up meetings and developed a Scrum roadmap for the functionality required per the user stories, along with the approach for data migration and architectural considerations.

Established guidelines for blocked stories, acceptance criteria for stories, and definition of doneness, in addition to preparing a product backlog of existing analytical reports and business intelligence functionality.

FIRST DATA CORPORATION, Omaha, NE

Director – Distributed Fraud and Paypoint Product Applications Sep 2013 to Oct 2014

Led an IT team of 21 consisting of system analysts, programmers, and offshore developers and oversaw various project team functions, including requirement gathering, process improvements, and infrastructure configuration.

Resolved production issues, created strategic plans and procedures for staff assignments/workloads, and maintained robust customer relationships to successfully achieve business objectives.

UNION PACIFIC, Omaha, NE

Scrum Master / Senior Project Manager (Consultant) Feb 2012 to Sep 2013

Established Scrum and Agile processes in the department that had just started to utilize Scrum development in the first three months of tenure.

Partnered with business analysts to deliver use cases and process flows for complex areas such as proration billing and partner file exchange, in addition to prioritizing user stories with the business unit, considering the business value and risk.

Acted as the Scrum Master for 2 Scrum development teams and prepared a product backlog with Product Owner.

Oversaw business analysis functions, including gathering/eliciting requirements, creating documentation.

MEDICAL SOLUTIONS, Omaha, NE

Scrum Master Nov 2021 to Dec 2022

Perform all Scrum ceremonies and serve as the Scrum Master for 1 Scrum development team while developing a product backlog for sales and marketing functionality.

Monitor details captured in user stories to ensure accuracy for development and testing, organize sprint planning, coach teams on Agile practices, and deploy high-quality tested software with 2-week sprint intervals.

MUTUAL OF OMAHA, Omaha, NE

Scrum Master / Business Analyst – Medical Supplement (Consultant) Feb 2011 to Feb 2012

Collaborated with business analysts to develop data modeling artifacts (DFD, Domain Model) and spearheaded various project team functions, including requirement gathering and process enhancements.

Supported internal and external customers to identify and meet their business needs while managing several project deployments and resources across multiple project teams.

Aided in the successful and prompt resolution of production issues, directed projects in Cancer, Annuity, and Term Life applications, and cultivated strong project relationships to enable the achievement of project goals.

WELLS FARGO, West Des Moines, IA

Environmental Administrator / Project Manager (Consultant) May 2010 to Feb 2011

Created deployment plans and procedures for migration through infrastructure environments and executed needed adjustments to ensure the project’s requirements were met under stringent timelines.

oManaged 3-5 releases moving through environments from development, system integration, and client acceptance to production and post-implementation support.

Prepared documentation and training for the team on system configurations, created QA automation scripts for smoke testing of code and ETL deployments, and administered several project deployments and resources across various infrastructure teams.

ASSURITY LIFE INSURANCE, Lincoln, NE

Director of Software Development – Insurance, System Security, and WEB Aug 2008 to Aug 2009

Instituted a roadmap to effectively mitigate project risks in the majority of the areas and developed/delivered steering committee presentations to update the business and IT unit on the progress of the project end of each release.

Built and led 3 Scrum development teams and successfully managed team relationships while mentoring and training the team’s Scrum Masters.

Administered release planning, coached teams on Agile practices, and delivered high-quality tested software with 2-week sprint intervals in addition to serving as the Scrum Master (when needed), conducting stand-ups and planning meetings.

Led a staff of 18 consisting of managers, business analysts, system engineers, and developers, in addition to implementing strategic and tactical plans/procedures for staff assignments and workloads.

Oversaw security penetration testing and certifications, monitored Qualys reports to determine the level of security violations and implement their resolutions, and headed tip servers’ maintenance and upgrades.

Developed training initiatives for team members on new systems, replaced captivation, document management, and proposal applications, and established priority for product backlogs.

GTE INDUSTRIES, Lincoln, NE

IT (Consultant) Mar 2008 to May 2008

Served as a liaison and strengthened the working relationships between the project team and business staff while identifying and executing adjustments to ensure customer requirements were fulfilled under strict deadlines.

Coordinated with various contracting vendors across several manufacturing sites while managing requirement gathering duties, implementing process improvement initiatives, providing strategic direction, and overseeing application configuration.

SITEL, Omaha, NE

Director of Application Development – Insurance Mar 2005 to Dec 2007

Headed the IT department and provided strategic leadership to a team of managers, business analysts, and programmers, in addition to acting as a Technical Lead for the PCI and SOX compliance efforts.

Guided LAN technicians and delivered support for desktop applications in 6 call centers while continuously implementing significant upgrades and telecom architecture changes across all sites and buildouts for additional clients supported at the sites.

Established an upfront control system for setting the scripting for IVRs and bolstered the working relationships between IT and the business staff in the merger of Client Logic and Sitel calling centers.

Led the integration of the computer processing between Sitel and Client Logics centers, collaborated with staff in diverse internal support/geographical locations, and successfully met or exceeded all customer service level agreements upon completion.

Deployed software tracking and integration for IT project management with the PMO department and converted legacy reports from VBA to the data warehouse utilizing Business Objects generated reports for call center managers and clients.

Partnered and worked with account management and corporate accounting to ensure proper client-specific service levels and billing were being achieved.

ADDITIONAL EXPERIENCE

EDUCATION

Bachelor of Science (BS) in Management Information Systems • Bellevue University • Bellevue, NE

Associate of Applied Science (AAS) in Information Technology • Iowa Western Community College • Council Bluffs, IA

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