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Administrative Assistant Customer Service

Location:
Darien, IL
Salary:
$17.00
Posted:
August 28, 2023

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Resume:

CHRISTINE ANN SCHMIDT

adzave@r.postjobfree.com

**** ********** **.

Darien, IL 60561

630-***-****

OVERVIEW:

Reliable, detail-oriented professional with extensive administrative, inventory, invoice, management, general retail and customer service experience. Diligent with superior organization skills to effectively

manage multiple projects in a fast-paced environment.Possess attention to detail with adherence to company procedures and business standards across multiple industries. Adheres to newest processes to improve productivity.

Adept at communicating consistently in an efficient manner while gaining repeat customers and healthy working relationships. Expert multitasker with excellent phone and email etiquette. Possess business experience as owner, administrative assistant and as an associate to achieve company goals. Ethical, personable and maintains commitments and trust. Dependable and completes all tasks accurately and on-time. Sets and achieves

individual and company goals consistently.

SKILLS & EXPERTISE:

• Inventory Skills

• Administrative Skills

• Communication

• Accounting Management

• Planning/Scheduling

• Staff Development

• Invoice Expertise

• Retail Quality Assurance

• Data Entry

• Training & Reviews

• Customer Service Expertise

• Business Acumen

EXPERIENCE:

WALMART SUPERCENTER

2016 to Present

Glen Ellyn, IL

Sales Floor Associate

• Act as operator for incoming calls; communicate using two-way devices to relay information, unlock doors to fitting rooms, etc., and other needs.

• Provide inventory reports; replenish stock by placing orders for the department.

• Unwrap items and products; perform correct placement of stock in designated areas.

• Set up shelving and layout of items throughout the store and document the organizing.

• Answer and field questions regarding items on the floor; explain availability of items and describe information thoroughly.

GLOBAL AUDIO SOURCE, INC.

2011 to 2015

Romeoville, IL

Small Business Owner

• Coordinated and managed all duties and performed operations including administrative tasks.

• Communicated with and maintained relationships with customers and suppliers; ensured repeat customer participation with business.

• Answered all questions from customers; asked open-ended questions to find solutions to their purchasing needs.

• Identified solutions and item needs and communicated further recommendations for using products; provided accurate information on products in an efficient manner.

• Provided input with specific feedback on improving internal processes and steps for successful implementation.

• Completed client orders and verified information and other pertinent details.

• Utilized email communications to customers and vendors.

• Performed accounting duties for the company and organized data and inventory.

• Created and modified schedules and meetings along with content.

• Completed appropriate paperwork for importation of products into the country.

DFS SALES

1992 to 2009

Westmont, IL

Administrative Assistant

• Organized, recorded and maintained all correspondence, systems and essential information and data.

• Assisted clients’ issues and provided solutions to questions with promptness and accuracy.

• Processed and directed customer requests; relayed and communicated to multiple departments and appropriate contacts.

• Acted as liaison between departments to resolve issues.

• Completed and reviewed paperwork for accuracy; performed any necessary corrections.

EDUCATION:

MOUNT MARY UNIVERSITY

Conferred 1991

Bachelor’s Degree in Arts

Milwaukee, WI



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