Customer Service Team Member

RB Ramona Barbour

Altavista, VA ***** 434-***-**** ******.********@***.***

PROFESSIONAL

SUMMARY

Diligent Industrial Cleaner offering 5+-year background performing light and heavy janitorial duties in industrial settings such as processing plants, warehouses and factories. Familiar with OSHA standards and cleaning equipment operations. Fit and agile individual comfortable handling strenuous labor and working near sensitive materials. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Reliable employee seeking manufacturing position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated manufacturing production professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

SKILLS Positive Team Player

Communication and Interpersonal

Skills

Multitasking and Prioritization

Strong Work Ethic

WORK HISTORY INDUSTRIAL CLEANER 01/2022 to CURRENT ABM Solutions Altavista, VA

Maintained floor cleaning and waxing equipment.

Supervised supplies in inventory and submitted reorder requests. Responded immediately to calls from personnel to clean up spills and wet floors.

Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Emptied waste paper and other trash from premises and moved to appropriate receptacles.

GRILL COOK 10/2021 to CURRENT

Kellys Market Rustburg, VA

Prepared food items such as meats, poultry and fish for frying purposes. Oversaw care and maintenance of kitchen equipment. Monitored line efficiency and implemented improvements for increased productivity.

Planned and delegated all facets of ingredient preparation. Cleaned and maintained kitchen equipment regularly. HOUSE CLEANER 02/2017 to 09/2019

Terrys Cleaning Service Altavista, VA

Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces. Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Delivered quality customer service to address urgent needs and cleaning requests.

Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.

Emptied trashcans and transported waste to collection areas. Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.

Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

Created spotless surfaces by dusting, sweeping, vacuuming and mopping. Responded to requests from patrons for linens and toiletries. Verified cleanliness and organization of storage areas and carts. Operated power equipment tools such as backpack vacuums and floor sweepers.

Adhered to professional house cleaning checklist.

Vacuumed rugs and carpeted areas in offices, lobbies and corridors. Used chemicals by following safety protocols and procedures to avoid burns and injuries.

PACKER 01/2005 to 12/2010

Frito-Lay Lynchburg, VA

Protected materials for transport by correctly packaging products in boxes and crates.

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Completed daily orders with expert picking and packing of shipments. Kept records accurate and current by documenting movements in company system.

Complied with safety, health and environmental regulations as prescribed by law.

Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.

Monitored outgoing packages for proper labels and accurate address information.

Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.

Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.

Recorded each completed job in equipment use log.

Performed routine preventive maintenance, adjustments and lubrication on equipment and production tools to maintain proper operation. Updated cheetos procedures and measuring guidelines to reduce product and packaging waste.

Measured product sizes, packaging equipment needed and packing options.

Quickly and properly wrapped and boxed cheetos/ potato chips items, maintaining uniformity to meet fulfillment targets. Determined and resolved 12- sack equipment problems through troubleshooting.

Developed team communications and information for meetings. LINE PACKER 02/1997 to 06/1999

Barr Laboratories Forest, VA

Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.

Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

Measured product sizes, packaging equipment needed and packing options.

Determined and resolved packing equipment problems through troubleshooting.

Quickly and properly wrapped and boxed pills and pill items, maintaining uniformity to meet fulfillment targets.

Increased packing equipment lifetime by completing detailed and accurate inspections.

Maintained safety and efficiency while loading over 200 pounds of pill products into packaging equipment.

Kept detailed progress records in Microsoft Office Suites and used data to target areas needing improvement.

Updated pill procedures and measuring guidelines to reduce product and packaging waste.

Monitored company inventory to keep stock levels and databases updated.

Actively listened to customers' requests, confirming full understanding before addressing concerns.

Resolved problems, improved operations and provided exceptional service.

Improved operations through consistent hard work and dedication. Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. Used critical thinking to break down problems, evaluate solutions and make decisions.

Carried out day-day-day duties accurately and efficiently. EDUCATION QA Engineer EXPECTED IN 04/2022

Test Pro

Associate of Science Business Administration 06/2010 AIU, Chicago, IL

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