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Nancy Alley

*** ********* **. *********, ** 11787

adzasi@r.postjobfree.com

631-***-****

I am a detail oriented staff support Professional with over 20 years of experience in medical office administrative procedures including coordinating with medical providers, insurance companies and patients, as well as document preparation, recording, filing and submittance I am an organitet, multi tasking, quick learner with effective problem solving skills. I excel in customer support services, conflict resolution, and office management/administrative procedures

QUALIFICATIONS Administrative/Office Skills

ICD-10 & CPT Coding

Health Insurance Verification

Medical Report Reveals Insurance Authorizations HIPAA Regulations

Client/Patient Resolutions Computer-based Health Records/Data Entry

*Clinical Sk

Urinalysis

Venipuncture Vital Statistics Hematology

MS Word, Excel and Outlook.

Reimbursement/Account Rec

Patient Intake

Glucose Diagnostics First Aid

NDC Looku

NPI Lookup

Navinet

Epaces

EKG/Cardiac Diagnostics

Hunter Business School (Medical Assistant 8/20)

Long Island Business Institute (Medical Secretary 6/05)

CERTIFICATIONS:

EDUCATION: Ideal School of Health (Phlebotomy 8/21)

Phlebotomy 8/21

Clinical Medical Assistant 8/20 CPR/AED/BLS/Basic Life Support) American

Heart Association 8/20

EXPERIENCE: St. Catherine of Sienna Hospital-Emergency Patient Access Representative

(5/23/22-present)

Cure Staffing/In-house Physician -Medical Scribe Covid Clinician (1/20-present) Detailing/organizing all patient information, documents and procedures; maintaining patient privacy, strict adherence to all test site protocol and procedures

Gurwin Nursing & Rehabilitation-Resident Care Assistant (1/20-11/4/22)

Flexibly performing/maintaining a multitude of various tasks/duties supporting and assisting nursing staff

and residents including aral hygiene personal care/grooming, dressing feeding room/cart organization and

replenishment, diligent response time for all nursing team/resident needs

Coram Healthcare - Customer Care Representative - (11/01-07/17)

Verification procedures of patient health insurance eligibility: level of coverage

Detailed documentation for all correspondence (incl. files fax.email)

Solving reimbursement issues with patient accounts/insurance companies Daily review of all outgoing computerized reports (avoidance of payment delays) Assessing/coordinating large volumes of incoming/outguing phone calls; effective communication with medical professionals/insurance companies/patients while implementing ICD-10 and CPT codes for proper insurance billing

REFERENCES UPON REQUEST

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