Administrative Assistant Customer Service

***********@*****.*** H: 256-***-**** M: 256-***-**** Grove Oak, AL 35975

PROFESSIONAL SUMMARY

An experienced Administrative Assistant and Clerical Associate with 3

years of experience in customer service and office management.

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Possess strong organizational and communication skills, as demonstrated

by successfully greeting customers, managing incoming mail, and

scheduling appointments. Proven ability to multitask in a fast paced

environment and setting a professional and welcoming tone, ensuring

customers have a positive experience. Ability to handle multiple projects

simultaneously with a high degree of accuracy. Organized and dependable

candidate successful at managing multiple priorities with a positive

attitude. Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

Clerical Assistant. Fyffe, AL

Liberty Steel Products 01/2017 - 01/2018

* Greeted incoming visitors and customers professionally and provided

friendly, knowledgeable assistance.

* Maintained organized files and stocked supplies to support team needs

and maximize performance.

* Provided clerical support to company employees by copying, faxing,

and filing documents.

* Interacted with customers by phone, email, or in-person to provide

information.

Clerical Assistant. Fyffe, AL

Fyffe High School 02/2018 - 11/2020

* Provided clerical support, addressing routine, and special requirements.

Reviewed time sheets, and prepared attendance reports.

* Supervised and trained interns and created job manuals for support

staff.

* Screened visitors and issued badges to maintain safety and security.

Composed sensitive, confidential reports and documentation.

Administrative Assistant. Horton, AL

JD Construction 11/2020 - Current

* Answered multi-line phone system, routing calls, delivering messages

to staff and greeting visitors.

* Scheduled office meetings and client appointments for staff teams.

Restocked supplies and placed purchase orders to maintain adequate

stock levels.

* Received and sorted incoming mail and packages to record, dispatch,

or distribute to correct recipient.

* Executed record filing system to improve document organization and

management.

* Developed strategies to streamline and improve office procedures.

SKILLS

Excellent phone etiquette

Advanced clerical knowledge

MS Office

Organization and Time

Management

Meticulous Attention to Detail

Flexible and Adaptable

Analytical and Critical Thinking

Multitasking Abilities

CERTIFICATIONS

Microsoft Office Access Specialist

EDUCATION

Northeast Alabama Community

College

Rainsville, AL

05/2016

Associate Of Applied Science:

Business Administration

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