CURRICULUM VITAE

EMMANUEL KOBBY OCRAN

C/o Post Office Box GP 832 Akim-Oda

E/R -Ghana. Mobile: +233-*********

Email: adzar0@r.postjobfree.com

RELIGION: CHRISTIANITY

MARITAL STATUS: SINGLE

DATE OF BIRTH: 23RD JANUARY, 1990

NATIONALITY: GHANAIAN

PROFILE SUMMARY

I am devout Christian, dedicated public relations personnel, a self- motivated team player, versatile, industrious, diligent and a result oriented individual who has a track record of getting tasks done on time and to the highest standard. I have a wide valuable transferable skills gained through studies and work experience which can be effectively used through various job functions and roles. One of my strongest competencies is the ability to handles several projects at the same time coupled with my good interpersonal relationship and communication skills.

CAREER OBJECTIVES

To obtain a role in a very challenging work environment that will utilize my skills and experience and as well further my knowledge, providing opportunities for growth and career advancement.

ACADEMIC QUALIFICATION

JAN. 2014 - DEC. 2015

Kingdom Mysteries Center Worldwide - Advanced Diploma

Minister of the Gospel - Theology and Missions

JAN. 2013 – DEC. 2013

IPMC

Computer Networking and Hardware

OCT. 2006 – JUNE 2009

Akim State College - WASSCE

General Arts with specialty in Literature

WORK EXPERIENCE

FEB. 2012 - DEC. 2012

Shop Keeper/Customer Service Representative/Sale Rep - Fan Milk Ghana, Depot

Maintaining Proper Records of Clients

Checking and Receiving Purchased Materials for storage

Ensuring safe keeping of products as to its quality and quantity

Research, Prioritize, handle dissatisfied customer's problems and resolve it on time.

Arrange goods for package and ensure safe delivery to clients

Customer service

APRIL 2011 TO NOVEMBER 2011

Security Officer - Glo-Ghana

Perform patrol duties at work sites and its environs

Inspect and verify equipment and machinery if they are in good condition

Guard company's properties and assets against theft and fire hazards

Check and screen visitors entering the work premise

Check and receive incoming and outgoing materials

Keep proper records on activities during working hours - (shift hours, problems identified, materials in and out, etc).

Ensure employees do not carry in and out any item which is not allowed in/out.

Ensure strict adherence to corporate security laws and regulations

JAN. 2011 – MARCH. 2011

Mobile Money Agent/Customer Service Rep - MTN- Ghana

Register Customers' sim card and enroll them on the mobile money platform.

Sell company's products such as mobile phones, sim cards, modems and other related materials.

Attend to customers for effective and efficient service delivery.

Winning and Registering new clients as merchants for business purposes

Delivering souvenirs and paraphernalia to workers within the department as well as customers to help promote the brand.

JULY 2009 – DEC. 2010

Distributor/Sales Agent/ Sales Supervisor - Airtel Ghana (Formerly Zain Ghana)

Updating and maintaining proper records

Supply of materials to clients/customers

Prospecting for new clients

Addressing Customer complaints for their satisfaction

Assisting team to achieve set targets and goals

Ensuring that workers are properly oriented and trained for their respective roles

Providing on-time feedback on employee performance

Assisting in hiring and firing activities

PERSONAL ATTRIBUTES AND SKILLS

Sales

Customer Service

Factory Work

Communication Skills

Interpersonal Relationship Skills

Collaborative Team player

Reliability

Commitment and Dedication

LANGUAGE SPOKEN

English Fluent

Ghanaian Language, (Twi ) Fluent

Contact this candidate