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Customer Service Data Entry

Location:
Memphis, TN, 38103
Salary:
$30
Posted:
August 28, 2023

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Resume:

SHEILA DONALDSON **** Encino Cv. Memphis TN. ***** 901-***-**** or 901-***-****

Greetings,

I have a job experience you will always remember. I will stay focused, friendly, passionate, and hardworking.

Every day I will jump in to help, our teammates. Everyday l will be a memory-maker.

I believe in diverse backgrounds, experiences, and talents.

I’m committed to respecting and valuing different perspectives in your organization, now and in the future.

As a team player, it gives me the opportunity to make an impact to your successful company.

SHEILA DONALDSON

adzaq5@r.postjobfree.com 901-***-**** or 901-***-****

SKILLS

Child Support Payments

Multi States Payroll

Direct Deposits

Union Payroll

Garnishment

MS Outlook

Lotus Notes

MS Word

MS Excel

V Lookup

Workday

Customer Service

Accounts Payable

ADP Enterprise

ADP Workforce

ADP

On Boarding

JD Edwards

Pivot Table

Paychex

Lawson

E-Time

OneSource OSV Support

AS400

SAP

Quick Books

Great Planes

Payroll Tax

People Soft

Peachtree

Ceridian

Styline

Reports

Kronos

PROFESSIONAL EXPERIENCE

Zed Advantest 10/2021- current

Payroll and HR Administrator (Remotely)

Prepare and process multiple-state payrolls for hourly & salaried employees.

Process payroll transactions including, benefits, garnishments, and other deductions.

Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates and benefits. Process manual checks, off cycles checks, commission checks, & pay cards.

Provide good customer service relations, analysis and problem solving.

Prepare timely and accurate day-to-day processing.

Verify all payroll entries including deductions, earnings and changes, review and reconcile payroll data and resolving any discrepancies as necessary.

Organize and verify any additional data for final payroll runs prior to processing of W-2s, and corrections as appropriate.

Work with managers regarding inquiries, issues and procedures affecting payroll and HR.

Volvo Group – Byhalia, MS 03/2019 –10/2021

Payroll and HR Administrator

Responsible for the timekeeping system, which includes all punch records for bargaining unit employees.

Complete all time keeping approvals such as manually entering: ETO, FMLA, WC, Leaving Early, Tardy, unexcused absences, Bereavement, etc.

Approving all exception time, such as all OT worked

Changing schedules daily to capture current hours worked.

Complete payroll maintenance including, enrollment of new hires, merit increases, schedule changes/ org changes, etc.

Determine eligibility for payroll discrepancy. Research issue and confirm with a supervisor before processing.

Processing and requesting of immediate pay, such as pay cards.

Processing of manual adjustments, such as grievance payments or short pays from the following week

Attendance and vacation information

Track daily all attendance data for bargaining unit employees.

Calculate vacation eligibility for bargaining unit employees.

Maintain accurate records of vacation and floater holidays.

Coordinate and track employee return to work and ensures compliance with attendance.

Issue attendance disciplinary actions as outlined in current labor contract.

Comply with Court Orders, Garnishments, Tax Liens, Wage and Hour Laws, IRS Regulations

Support HR and Site Management in analyzing and controlling employee absences.

Other duties as assigned Solve issues in a positive and proactive manner respond to payroll inquiries in a 24hour period.

Rise and Signs – Memphis, TN 12/2013 –03/2019

Payroll and Benefit Administration

Entered all new hire paperwork W2’s direct deposits and terms.

Called in payroll taxes every Monday to IRS, Temp change a job class in E-Time to up pays an employee, hand calculates the employee’s vacation check to pay, per contract book for last year gross based on one is greater.

Set-up garnishments, child support and wage earner deductions

Held benefit class for all new hires after their 90 days is completed.

Entered new hire benefits in the system for PPO or HMO

Created monthly and weekly reports, general ledgers, journal entries and final statements.

SVSR (Contractor) – Memphis, TN 05/2012 – 12/2013

Payroll, A/P and Benefit Administration

Scheduled candidate interviews for open positions, scheduling candidates for testing, background checks and drug screen checks.

Assisted the clients, answered the phones, and processed payroll.

MSC Association (Contractor) – Memphis, TN 08/2011 – 05/2012

Payroll Administration, H.R, Benefits and A/P

Handled data-entry and processed payroll and created off cycle checks for over 10 years.

Calculated shift differentials and/or retro pay and reviewed and validated timecards.

Entered employee master file changes such as direct deposits, W-4's, non-voluntary deductions.

Handled data entry of year end reconciliations, auto allowances, benefit adjustments and W2 distributions.

Creating different function in excel such as VLOOKUP, Pivot Table Sum, Average, Hyperlink, and PMT

Processed garnishments, child support and wage earner deductions.

Entered new hire benefits in the system for PPO or HMO created monthly and weekly reports, general ledgers, journal entries and final statements.

Ave Maria Nursing Home Resource – Memphis, TN 08/2008– 08/2011

Payroll Specialist, Administration, HR, and A/P

Cut weekly, bi-weekly, and monthly checks.

Create function in Microsoft Excel such as Pivot Table

Process Medicaid claims in (TAD) to Nashville and signs the Resident’s petty cash out to them.

Accept and post payments for resident that receive S.S.I or retirement checks.

Write up all deposits I receive from SSI or retirement to be taking to bank.

Calculate manual timecards for 350 + employees.

Enter and edit into the system entered vacation, sick and personal days in the systems.

Track vacation, FMLA, Sick time and personal days in the systems create spreadsheets, editing punches, calculate taxes.

Call in taxes to IRS.

Set up wage earner, child support, garnishments & direct deposits in SAP, Process Workers Comp

Gather all documents to call worker comp. claims into PMA and write the claim number down.

Write up worker’s comp claims.

Claims on the Osha 300 form.

Track attendance in excels for all worker’s comp.

Cleo Wrap – Memphis, TN 01/2002 – 08/2008 Payroll Administration and Human Resources

Entering new hires paperwork W2’s direct deposits and terms

Process Bargain Union Payroll for 892 + employees in ADP E-Time Update timesheets daily in E-time, track absence and process workers’ comp claims

FMLA, STD, LTD & MILITARY LEAVE for Bargain Union Payroll Update profiles in EV-3

Call in payroll taxes every Monday to IRS Temp change a job class in E-Time to up pays an Employee Hand calculates the employee’s vacation check to pay, per contract book for last year gross based on one is greater.

We felt since Cleo has three shifts that it would be better for me to work 7:00A.M to 3:45 PM

Set-up garnishments, child support and wage earner deductions

Hold benefit class for all new hires after their 90 days is completed.

Enter new hire benefits in the system for PPO or HMO

Created monthly and weekly reports, general ledgers, journal entries and final statements.

EDUCATION

Riverview High School - Saint Louis, MO

O’Fallon University (Under grad.) -Business Administration Courses



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