Post Job Free

Resume

Sign in

Customer Service Call Center

Location:
Las Vegas, NV
Posted:
August 28, 2023

Contact this candidate

Resume:

Jennifer Small

Dfs worker parttime

Las Vegas, NV 89128

adzapn@r.postjobfree.com

702-***-****

Looking for a position where i am comfortable working in,clean and safe enviroment.Making sure my client is safe,and try to make sure that they stay as comfortable as possible.

#readytowork

Authorized to work in the US for any employer

Work Experience

PCA Personal Care Assistant

PrivateClient - Las Vegas, NV

June 2014 to Present

Responsibilities

shopping,Dr.appt,house keeping,cook,med. reminder. Accomplishments

learning to have more patients with my patients who need to take more time to do certain things. Skills Used

meds reminder,washing clothes,folding clothes,letting client write down grocery list,cooking Youth and Family Asst

Clark County DFS - Las Vegas, NV

August 2017 to June 2020

Working with all age group. Intakes,Taking kids to school,enroll kids in school. Help kids with social skill,Living skills. Answer phones.

Program Assistant

City of Las Vegas Safekey - Las Vegas, NV

August 2016 to March 2017

working for Junior High Afterschool program called Ignite through City Safe key Supervisor/Trainer

Clark County Safekey - Las Vegas, NV

September 2013 to June 2014

Responsibilities

Supervising 4other staff members at a b/afterschool program.taking payments from parents,paperwork for children enrollment for program.

Accomplishments

Learning. To work with people from all different. Cultures. And deal with different problems and situations with children and adults.

Skills Used

People skills,customer service skills,professionalism Pre-Kindergarten Teacher

Kids KidsKids daycare - Las Vegas, NV

May 2009 to February 2012

Responsibilities

Work with kids from different back grounds,learned to have patience. Teach 20 kids Accomplishments

Teaching kids how to learn in a lot of different. Ways Skills Used

Different. Ways of learning

Cashier/Customer Service Representative

Macys - Las Vegas, NV

October 2009 to May 2010

Responsibilities

Cashier, customer service,sales

Accomplishments

Customer. Service

Skills Used

Customer. Service

Cashier/Sales Associate

Dollar Tree - Las Vegas, NV

January 2008 to February 2009

Responsibilities

Cashier

Accomplishments

Stocking the store neatly

Skills Used

Customer service. Skills

Education

Home Health Aide in Home Care

CSN - Las Vegas, NV

June 2015 to July 2015

High school diploma in Medical Asst.

Bryman college - Los Angeles, CA

December 1998 to November 1999

diploma in general ed

S.Miller Dorsey High - Los Angeles, CA

1994 to 1997

Skills

• HHA CERT. (Less than 1 year)

• CPR Certified,first aid,mental cert.,med. reminder,vitals,bathing,cook,clean,shopping,washing clothes

(2 years)

• Home Health

• Personal Care

• PCA

• Experience Administering Injections

• Experience with Children

• Medical Office Experience

• Medical Records

• Patient Care

• Triage

• EMR Systems

• Epic

• Laboratory Experience

• Meal Preparation

• Medical Imaging

• Phlebotomy

• Teaching

• Venipuncture

• Medical Scheduling

• Caregiving

• Insurance Verification

• Caregiving

• Clerical Experience

• HIPAA

• Insurance Verification

• Medical Scheduling

• Medical Terminology

Certifications and Licenses

Medical Assistant Certification

November 1999 to Present

F/B office,insurance verf.,fax,copie.phones,triage Home Health Aide

June 2015 to Present

bathing,lift,meds reminder,nutrition,mental health,cleaning,washing clothes,cpr first aid CPR/First Aid

February 2016 to February 2018

First Aid on adults,children

Mental Health First Aid

June 2015 to Present

driver's license

Assessments

Cognitive Ability — Completed

June 2019

Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: https://share.indeedassessments.com/share_to_profile/ c7abb98334c7f908e9b0aa6b834adb7beed53dc074545cb7

Work Style: Conscientiousness — Familiar

June 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: https://share.indeedassessments.com/share_to_profile/ baae174593501fa8fbbe90b67b973040eed53dc074545cb7

Teamwork: Interpersonal Skills — Completed

May 2019

Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: https://share.indeedassessments.com/share_to_profile/ bd82aa2cec7dc83d4f530f7e116a9071eed53dc074545cb7

Attention to Detail — Completed

May 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: https://share.indeedassessments.com/share_to_profile/ c8ab73d85a4d3579188c85810b3a76bdeed53dc074545cb7

Customer Focus & Orientation — Completed

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/300b33c285b412f65d7072e73e25336beed53dc074545cb7 Scheduling — Completed

July 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/ share_to_profile/1f4fe0e5bb2a074e68d23a29e3378414eed53dc074545cb7 Attention to Detail — Familiar

July 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: https://share.indeedassessments.com/share_to_profile/ dff9c152e4f74ad5de9490c0766c3d94eed53dc074545cb7

Attention to Detail — Completed

July 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: https://share.indeedassessments.com/share_to_profile/ fb56974a810489ea83caa16e871988f9eed53dc074545cb7

Written Communication — Completed

September 2019

Best practices for writing, including grammar, style, clarity, and brevity. Full results: https://share.indeedassessments.com/ share_to_profile/466a1cc14af0aed0b910d31d22c173beeed53dc074545cb7 Project Timeline Management — Completed

September 2019

Prioritizing and allocating time to effectively achieve project deliverables. Full results: https://share.indeedassessments.com/ share_to_profile/80c87778e4c6762ecff9f2459d775220eed53dc074545cb7 Call Center Customer Service — Completed

February 2020

Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/share_to_profile/ e19d047a7a47a4ef64f65f58829ba072

Data Entry — Familiar

June 2020

Entering data quickly and accurately.

Full results: https://share.indeedassessments.com/ share_to_profile/5eba325c5b357e4c6e1bf7e68477c9deeed53dc074545cb7 Customer Focus & Orientation — Proficient

May 2020

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ attempts/62a1117abce7c47f63610b161b5d8018eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

2017-Present

Clark County Dfs

Transport,teach life skills

Front office

Computer, fax



Contact this candidate