Bi Lingual Executive Assistant

OBJECTIVE

To seek meaningful employment in the healthcare industry and to accomplish my education goal of earning in B.S. In Healthcare Administration.

SKILLS

Bi-Lingual (English and Spanish)

Reliable, creative, and culturally competent

MS Office Suite (Excel, Outlook Publisher, PowerPoint)

Lotus 123, Word Perfect

Resourceful & pleasant when assisting both the general & undeserved public

EXPERIENCE

Provider Installment Professional 1- Humana- December 2014-October 2019

Provided Support to provider Accounts by responding to inquiries and resolve issues and concerns.

Work ununderstood professional concepts/standards, regulations, strategies and operating standards

Made decisions regarding own work and priorities

Executive Assistant – Florida Healthcare Plus – Aug 2012 to April 2014

Sales/Marketing staff computer based task support

Liaison between departments

Prepared outgoing documents/mail

Managed/Prioritized multiple simultaneous projects

Preparing analytical spreadsheets

Supervised operational departments

Reviewed reports and documents

Processed regional enrollment applications for corporate

Directed & prepared team for sales and trade shows

Access Associate – American Pace – Oct 2009 to 2012

Assisted Clients with:

Account activation and setup

Determining benefit qualifications

Support for online applications

Researching unused client benefits

Elderly & Medicare client analysis

Developed weekly reports & stats

Provided additional resources not offered on site. (Ex: housing authority, Food Pantries, Shelters 211, and local Health Departments for County aide)

Patient Care Coordinator – Caridad Center – Jan 1999 to Jul 2008

Assisted in healthcare referrals for surgeries not available on-site

Recruited physicians and surgical sites for indigent patient referrals

Served as bi-lingual interpreter for patients

Screened patients for assistance through Medicaid

Managed inventory and purchasing of all medical supplies

Provided outreach services and performed marketing of services

Maintained and exported statistical data for Monthly and Grant reports

Coordinated clinic's surgeries and procedures

Provided information to clients regarding The Health Care District's Vita Health Program and other county assisted health insurance/benefits

Assistant to Finance Dept. – Crystal Palms Assisted Living – Mar 1995 to Jan 1999

Bookkeeping and Payroll manager for over 90 employees

Assisted as receptionist for all departments

Served as a Bi-lingual interpreter

Promoted to Dining Room Supervisor, managing 6 dietary staff personnel

EDUCATION

University of Phoenix West Palm Beach, FL 2010 -Present

Bachelor of Science in Healthcare Administration

Forest Hill High School West Palm Beach, FL 1993-1996

REFERENCES AVAILABLE UPON REQUEST

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