Ada Warren-Roots

***** ******** *****

Glen Allen, VA 23060

Cell 804-***-**** Home 804-***-****

adzao6@r.postjobfree.com

Professional Summary

To provide excellent daily operational support within the organization. Committed to keeping accurate records, ensuring pay rates and positions are set correctly. Possesses a natural knack for numerical accuracy and calculating balances. Have over 30 years of experience in an effective analytical approach to identifying and solving complex problems. Under direction, performs a variety of professional-level accounting duties involved in preparing, maintaining, analyzing, verifying, and reconciling complex financial transactions, statements, records,

and reports; maintains the accuracy of the ledgers and subsidiary financial systems; assists in the

preparation of assigned budgets, annual audit, and year-end closing; and provides highly responsible staff.

assistance to assigned management staff.

Professional History

VCU Health System, Richmond VA 2/2023 - current

Cash Control Senior Tech (Permanent)

Validates all receipts within the hospital commercial and self-pay lockboxes,

Allocates all cash and records on the daily cash worksheet.

Reconciles the bank statement and all outstanding items.

Research and resolve all discrepancies.

Analyze and code all patient cash reports to daily cash settlement sheets

Corporate investments and transfers recorded on corporate reports.

Reconciliation of refund GL account to balance the hospital patient journal entries and account payable journal entries to transactions batches.

Perform electronic file transfer research/analysis of unidentified EFT payments.

Seneca Resources

VCU Health System, Richmond VA May 2022 – Feb 2023

Benefit Specialist (Contract)

Provide transactional support to the administration of VCU Health System's employee benefits programs and processes. Includes leave of absence programs, health, and welfare plans, and/or retirement plans.

Support the Human Resources team to stay legally compliant and current with all relevant information regarding benefit programs.

Key leave transactions, as needed, in the current timekeeping system.

Partners with Leave Administrator and Benefits Manager on leave cases.

Review and process Life Events in ERP with accuracy, consistency, and efficiency.

Communicates and responds timely to all inquiries.

Resolve benefit problems while assisting employees with concerns or escalate as appropriate to the Benefits Specialist, Manager, or Director.

Seneca Resources

VCU Health Systems, Richmond VA Mar 2021-Oct 2021

Human Resource Analyst (Temporary Contract)

Process and set up contingent workers and new hires' onboarding paperwork.

Interacted with various levels of candidates, human resources, and hiring managers to schedule interviews, including candidate travel.

Maintained information in the Applicant Tracking System and other Human Resource Information Systems.

Accountable for accurate completion of the new hire paperwork and personnel files.

Communicated with internal resources and outside vendors regarding pre-employment requirements, including background checks, fingerprinting, drug tests, etc.

On-boarded new hires into Workday, processing of relocation paperwork, as applicable.

Performed work in compliance with applicable federal, state, and local regulations pertaining to equality. Employment opportunity, immigration, and company policy per management direction.

Bon Secours Richmond, Richmond VA Nov 2010-Jun 2020 Human Resource Data Management Supervisor

Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interviews.

processes to identify qualified candidates using a position management hiring management system.

Assures proper storage, organization, and retrieval of information into Image Now to employee onboarding documents and personnel files.

Supervise 11 employee data specialists.

Strong working relationship with compensation and payroll to ensure the accuracy of employees' paychecks.

Works with hiring authorities to ensure prompt and accurate flow of employee files are updated.

Compiles, distributes, collects, and enters I-9 information, employment contracts,

missing documentation and other documents as assigned.

Process reports from the HRIS system such as new hires, physicians and pay changes.

Serves as a resource for staff and applicants on all issues associated with personnel files,

HRIS records and other confidential documents.

Handles problems and inquiries that require some use of independent judgment to fit facts with

established procedures with employee HRIS data.

Evaluate all ezAccess actions and employee action forms. Process and approve personnel transactions on employees in the Lawson system.

Support managers and employees with HR information pertaining to policies and procedures.

Work closely with managers in processing actions through ezAccess to ensure data is entered correctly.

Collects, prepares, organizes, and maintains a variety of highly confidential employment-related

records, I-9 forms, files, reports, and certifications relative to Human Resources functions

Bon Secours Richmond, Richmond VA December 2008-2010

Gift Processing Specialists/Hospice Volunteers

Strong knowledge and proficiency of Foundation processes and procedures, fundraising principles, and the Raiser’s Edge (RE) donor software.

RE database queries and reporting, donor segmenting, and donor list generation.

Timely donor acknowledgment letters following established guidelines and meeting time objectives.

Work in conjunction with the donor development team and the Development Services Managers.

Process all cash, stock, non-monetary, and credit card gifts to the Foundation using the appropriate Raiser Edge screen.

Prepares all cash gift deposits to Bank of America. Generated cash reports and distributed them to appropriate staff such as senior accountants, the director, and the foundation development team.

Bon Secours Richmond, Richmond VA December 2008-2011

Gift Processing Specialists/Hospice Volunteers

Process all cash, stock, non-monetary, and credit card gifts to the Foundation using appropriate Raiser Edge screens, including verifying biographical information with existing data in Raiser Edge and creating new records when needed. Determine appropriate gift designations by reviewing accompanying documentation prior to entry, and alert appropriate staff to special gift situations. Process credit card gifts received via web, mail, or telephone using the Touchnet System.

The Country Vintner, Oilville VA July 2007-Dec 2008

A/R Accountant

Compiles and validates documents, such as invoices and checks, to ensure compliance with regulatory documentation requirements. Verifies and posts details of business transactions, such as funds received to the accounting system. Reconciles customer accounts by resolving all A/R discrepancies and problems. Contact customers to resolve payment discrepancies. Manage the A/R aged report for timely processing of payments.

CMI Octagon (formerly Trigon Insurance Company), Richmond VA 2001 – 1/31/07

Senior Accountant

Responsible for ensuring the adequacy of funding balances to support outstanding claims, client deposit posting for 28 bank accounts including subrogation/recoveries, voids, refunds and adjustments, and monthly bank and cash reconciliations, and related client reporting. Posted all the account receivables for administrative fees. Process checks for all A/P invoices. Prepare Monthly Income statements and profit/loss reporting. Enter Payroll data in the Paychex payroll system.

Anthem/Trigon Insurance Company, Richmond, VA 1998 – 2001

Associate Accountant

Responsibilities included daily cash reconciliations, requisitions for client monthly billing statements, balancing monthly client receivables, and preparing monthly Cobra invoices and journal entries for payroll and related accounts. Analyzed data for 61 clients, consistently maintaining the accuracy of daily cash flow. Quickly resolved problems and questions from internal and external clients concerning coverage changes, rebills, renewal rates, and reinstatement procedures. Prepared and reconciled daily bank ACH drafts on a weekly basis for 61 clients’ claims accounts. Created and maintained monthly client receivables Excel spreadsheets, always balancing monthly receivables by the third business day of the following month.

Senior Accounting Clerk 1995-1998

Researched unidentified funds, stale letters, and miscellaneous items. Issued manual checks from a PC-based check-writer system. Supported the Fixed Asset function by entering additions, retirements, mergers, transfers, and changes to the system. Assisted with the preparation of all vendor and provider 1099s and the processing of interest on claims checks that had not been filed in a timely manner.

Investigated all Virginia Unclaimed Property outstanding checks; resolved applicable premium and claims issues resulting in a reduction of 50% within a 3-month period.

Customer Service/Claims 1994 - 1995

Provided members and providers with all insurance benefits and eligibility. Evaluated and approved up to 100 active claims per day. Coordinated provision of benefits for medically necessary services with the utilization department and adjusted incorrectly processed claims.

St. Mary’s Hospital, Richmond, VA

Accounts Receivable Coordinator 1987 - 1994

Supervised three accounts receivable clerks and posted all cash payments on the accounting automated system. Reconciled monthly reports for all cash deposits. Research and resolve misapplied payments and prepare requisitions for overpayment refund checks.

Education and Training

AS, Health Information Tech, Rasmussen University 2013

AS, Accounting, Strayer University, Glen Allen VA 2003

North Carolina A&T University, Greensboro NC – Business Administration

Professional Recognition

Companywide Customer Service Award in 2006

Employee of the Month – August 2015

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