philippe D’Angelo

an experienced, accomplished hospitality industry professional

Los Angeles, California 310-***-**** adzanx@r.postjobfree.com

executive summary

An experienced, driven, and accomplished Hospitality Industry Professional and Leader, with a wealth of experience while working for leading, high-profile establishments. Possesses extensive leadership experience, has led diverse teams, and is firmly committed to providing an outstanding, memorable guest experience with exceptional guess service. Led team of 80 employees with sales volume of over $25 Million.

summary of qualifications

More than twenty-five years of strong experience, holding positions of increasing scope and responsibility.

Strong background in many areas including management, operations, profit and loss, team building and leading, talent acquisition, budget administration, forecasting, policy and procedural development, catering, event planning and coordination, performance management, report preparation, and guest relations.

Hard-working and driven, while highly experienced in all aspects of hospitality work, has served at many leading establishments, and is proven in meeting the highest in profitability and productivity expectations.

Adept in the recruitment, staffing, training, supervision, coaching and mentoring of all levels of personnel, and in seeing each and every individual to their maximum performance.

professional experience

GOODWIN RECRUITING, Los Angeles, California

Hospitality Recruiting Partner (2022-2023)

Specializing in both contingent and retained recruiting for all positions both locally and across the United States. My passion is to match great candidates with the best position for them. I work with candidates and clients as a true partner, providing extensive support to find the right fit for both sides.

About Goodwin Recruiting:

Goodwin Recruiting, recognized as one of Forbes America's Best Recruiting Firms since 2020, is a full-service recruiting agency that was founded in hospitality. Our company was built on service, and as we have grown and expanded into a broad range of industries and specialties, that hospitality mentality has remained rooted at the core of everything we do.

PLAZA LA REINA HOTEL, Los Angeles, California

Director of Operations (2015-2021)

Directly responsible for managing daily hotel operations, profit and loss, staff training and development, workflow coordination, budget administration, forecasting, reviewing, and analyzing STAR data with hotel revenue management teams, staff performance evaluation, key staff recruitment, dealing with escalated guest and staff issues, maintenance coordination, guest relations, and handling a wide variety of special projects.

Director of Housekeeping (2015-2021)

Responsible for maintaining and ordering supplies, investigating complaints, supervising housekeepers, training new employees, and ensuring customer satisfaction.

Selected Accomplishments and Initiatives:

Managed smooth, efficient, and profitable operations doing tenure with hotel.

Trained and mentored a large and diverse hotel staff and ensured optimal personnel performance.

Provided weekly dynamic forecasts of expected results, variances, and budget comparisons.

Developed and implemented new programs, processes, and policies, which were integral in hotel’s success.

Hotel served a large and high-profile clientele and attained high levels of guest satisfaction.

Director of Operations, Pre-Opening (2015-2016)

Responsible for managing pre-opening operations, staff training and development, overseeing general contractors and subcontractors, creating SOP’s and OS&E’s for all departments, assisting with budgeting and forecasting, coordinating hotel purchasing, employee scheduling, staff performance evaluation, coordinating staff meetings, policy and procedural development, supervising room setup, selecting and implementing uniform programs, and developing and supervising ribbon-cutting, reception, events, and ceremony.

Selected Accomplishments and Initiatives:

Coordinated all aspects of pre-opening, with hotel opening on-time and within operating budget.

Hired, trained, and supervised all staff levels, and ensured optimal staff performance.

Supervised the loading and setup of all 44 guest rooms within the property.

PHILIPPE CATERING, Los Angeles, California

Owner/Director of Operations (2011-2015)

Responsible for managing company operations, business development, assisting with menu development, planning, and coordinating events, client account management, food and labor costing, safety and sanitary compliance, customer relations, and other related assignments. Planned and supervised many events, including weddings, anniversaries, meetings, and countless others.

THE REGENCY CLUB, Los Angeles, California

General Manager (2009-2011)

Responsible for managing day to day club operations, profit and loss, staff training and development, conducting board meetings, budget planning and administration, staff performance evaluation, key staff recruitment, member and guest relations, and other managerial functions.

Additional Experience:

Director of Catering & Events, The Regency Club, Los Angeles, California (2001-2009)

Maitre’D/Sommelier, The Regency Club, Los Angeles, California (1993-2001)

Captain/Server, The Regency Club, Los Angeles, California (1990-1993)

education

GLION INSTITUTE OF HIGHER EDUCATION, Switzerland

Bachelor in management Hotelier International. Majored in Hospitality Administration and Management.

ECOLE DE SOMMELIER DE SUZE LA ROUSSE, France

Bachelor’s degree, School of Sommelier. Studied Hotel, Restaurant, and Tourism Management.

honors and awards

Employee of the Year, The Regency Club (1993)

Captain of the Year, The Regency Club (1994)

10 Years of Excellence Award, The Regency Club

20 Years of Excellence Award, The Regency Club

Los Angeles Best Catering Company of the Year, L.A. Business Journal

technical proficiency

Word, Excel, Access, Outlook, QuickBooks, 3D Home Architect, Jonas, E-Time, RoomKey, Plan Grid,

HID Mobile Access, and other systems and platforms.

additional information

Has served a multitude of dignitaries, including Presidents Richard Nixon, Gerald Ford, Jimmy Cater, Ronald Reagan, George H.W. Bush, Bill Clinton, and George W. Bush.

In charge of the pre-opening dinner event of the famous ‘’the Grove’’ shopping center with 1500 Angelinos dignitaries.

Planning and managed multiple events (15-20) simultaneous.

Fully Covid vaccinated

languages

Speaks English and French fluently…. Basic Spanish

Contact this candidate