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Administrative Assistant Customer Service

Location:
Lakewood, CO
Posted:
August 28, 2023

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Resume:

Administrative Project

Coordinator

**** - ****

Bank

Reconciliation/Payment

Poster

**** - ****

Patient Account Rep

for AR

**** - ****

Bank Reconciliation

Rep

**** - ****

High School Graduate

1991 - 1995

Renee R. Valdez

Administrative Project Coordinator

9795 W. 18th Avenue, Apt B Lakewood Colorado 80215 United States adzaky@r.postjobfree.com

720-***-****

EXPERIENCES

Trumpet Behaviorlal Health

Lakewood, Colorado

-Special projects for the billing and claims department Large Schools and community Checks and EOB posting. Regional centers and Catalight

-Refund request researching and verification of insurance and patient payments. Creating spreadsheet of information needed for refund and sending to our AP department for distribution, posting check numbers and check dates to patient accounts

- Insurance rate verification on patient accounts for each ABA code assuring that insurance’s were paying at the correct rate

-Administrative Assistant to corporate/home office: Ordering supplies, filling orders and shipping merchandise to employees from the TBH store, downloading and distributing faxes to different departments around the organization, sorting and scanning incoming mail. Creating and disturbing certificates to the ABA therapist for classes they’ve completed. Sending incoming checks to the bank for deposit. Sending medical records to insurance companies. Kitchen duties: Putting coffee out each day, loading snacks, ordering lunches for in office employees once a week, organizing supply cabinets and home office storage, and caring out parties, and party planing for the home office.

Trumpet Behavioral Health

Lakewood, Colorado

-Bank Reconciliation: Receiving incoming insurance and patient payment from previous days bank deposits and adding to cash receipt spreadsheet for payment posting. Balancing bank deposits to spreadsheet. Sending non- insurance checks/payments to AP. Sending daily email to CEO, CFO, AP, and claims and billing department for daily cash received. Balancing cash receipt to company system for Month End Close each month.

-Payment Posting: Taking each payment/adjustments from cash receipt and posting manually and electronically to patients account correctly. Balancing postings to company system each day, week and at the end of every month SCL Health

Broomfield, Colorado

-Follow up and denials for Colorado Insurance other accounts meaning all insurances that fall under Aetna, BCBS, Cigna, and United Health Care umbrella’s.Assuring that instances have paid correctly. Sending secondary and corrected claims to insurance companies and making sure patient responsibility is correct. SCL Health

Broomfield, Colorado

-Bank Reconciliation: Receiving incoming insurance and patient payments from 3 different banks for 9 hospitals for previous days deposits and adding and balancing to spreadsheet for payment posting distribution. Researching and looking for missing EOB’s in correspondence coming in bank’s lockboxes. Working in Epic and emdeon clearing house systems.

EDUCATION

Denver West High School

Denver, Colorado

SKILLS

Proficient in Microsoft Excel and word. Knowledge in clearing house systems: Central Reach, Epic, Emdeon, Waystar

Proficient in typing

Mulitasking

12 years of customer service

Communication skills

1/2 www.resume-designer.com

LANGUAGES

English: Native

HOBBIES

Crafting and party planing

2/2 www.resume-designer.com



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