Paige Morrison

970-***-**** adzajh@r.postjobfree.com *47 Pitt Rd, Grand Junction, CO 81507

Experience

Greenhouse Office Manager - Orchard Mesa Greenhouse December 2022 - Current / Palisade, Co

● Manage the Front Office- Take payments of: checks, credit cards, and cash, invoicing, and placing the order in SBI (software). Organize records from purchases and invoices. Ordering all needed products for all aspects of the business. Resolve issues with invoicing and correcting documents when needed. Open and Close the store at the beginning and end of the day.

● Reach out to prospect customers by phone and email. Make delivery schedules / staging of orders to be sent out. Following up with customers after they have received their products to provide the best customer service possible.

● Oversee employee schedules and keep track of when/who will be gone at certain times. Delegate tasks to employees to improve efficiency. Create a system in Excel that improves efficiency in labor and organization of harvested goods. Manager - Big 5 Sporting Goods

February 2020 - November 2022 / Montrose, Co

● Assigned tasks to associates to fit skill levels and maximize team performance / trained employees on additional job positions to maintain coverage of roles. Supervised staff performing daily activities.

● Store Development-Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.Completed daily sales reports and analyzed metrics to identify trends. Created layout plans for seasonal change over as well as creating a new layout for a future, now running store in Glenwood Springs.

● Completed thorough opening, closing and shift change functions to maintain operational standards each day. Managed shifts in absence of store manager to deliver excellent customer service while promoting sales. Entered time and attendance logs in preparation for payroll in the system called Kronos. I was part of the hiring process and used a computer system called ADP.

● Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies. Enforced customer service standards and resolved customer problems to uphold quality service. Greenhouse Plant Manager - Camelot Gardens

May 2019 - February 2020 / Montrose, Co

● Worked at the register at high customer volume taking payments of cash and credit cards. Helped create a better sales program to increase sales.

● Assisted customers by helping create landscaping plans with people and businesses. Educated customers on best gardening practices to keep gardens / plants looking their best.

● Adhered to a watering schedule to keep greenhouse plants healthy and well-maintained. Monitored weather conditions and adjusted strategies accordingly to avoid losses. Front Circulation Desk Assistant - Student Life Center Fort Lewis College - August 2018-January 2019 / Durango, CO

● Worked at the front desk checking in people to the gym, Handled payments of cash and credit cards.

● Gave tours of the facility, answered customer questions about the gym and facility, including policies and procedures. Ensured safety of patrons using the gym and making sure the equipment was up to code.

Customer Service Representative - Country Store

June 2018-August 2018 / Lake City, CO

● Handled cash and credit card payments. Assisted customers with price checks, lifting heavy items and addressing other inquiries.Displayed strong telephone etiquette, effectively handling difficult calls.Implemented company processes to effectively resolve customer service issues.

● Reviewed backordered products on a daily basis, checking item availability and efficiently clearing shipping queues. Maintained store cleanliness and sanitation. Summary

● I am a very motivated individual who is passionate, organized, and eager to apply my knowledge and skill with your company. I enjoy seeking opportunities to expand knowledge while facilitating company growth. Hardworking and reliable with strong abilities in computer skills, communication, and customer services expertise. Education

Colorado Mesa University, Grand Junction, CO

Associate of Arts: Dec 2019 - Communications

Montrose High School, Montrose, CO

Diploma: 2018

References

John Cheroske

Placerville Fire Department Chief

410 Front St

Placerville, CO 81403

970-***-****

Aaron Hightower

Store Owner / Hightower Supply

750 S. 9th St

Grand Junction, CO 81502

970-***-****

Alec Yoho

Store Manager of Big 5 Sporting Goods

2201 S. Townsend Ave. Unit A

Montrose, CO 81401

970-***-****

Personal References

Erin Skees

Director of Human Resources at Montrose Memorial Hospital 800 S. 3rd St

Montrose, CO 81401

970-***-****

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