FATIMA

TANDIA

adzajf@r.postjobfree.com

+1-917-***-****

New York, NY 10026

Energetic Multilingual Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Enthusiastic Sales and Customer Service professional with expertise in negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

PROFESSIONAL SUMMARY

Mount Sinai Health System - Facilitator

New York, NY • 03/2023 - 07/2023

Collaborated closely with Dr. Sly to spearhead workshops in New York, focused on breast cancer screening for African born women. Led efforts to promote cultural exchange and education, fostering a supportive environment for African women to overcome stigmas associated with mammogram exams. These workshops served as a vital platform to raise awareness and empower African women in their journey towards better health and well-being. Money Remittance - Business Development Associate

Englewood, NJ • 01/2022 - 03/2023

Hotel Claridge Paris - Guest Advocate

Paris, France • 07/2019 - 02/2020

Galeries Lafayette Haussmann - Sales Coordinator

Paris, France • 09/2018 - 06/2019

Guerlain Boutique Et Suite Facialiste Sévres - Sales Associate Paris, France • 04/2016 - 08/2018

MRS Group - Business Developer, Operations Oil and Gas Lagos, Cotono, Bamako, Burkina Faso, Dakar, Geneva, • 01/2009 - 02/2016 WORK HISTORY

Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.

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• Negotiated contracts and closed sales with new and existing clients.

• Verified work aligned with service levels agreed and client requirements.

• Reviewed client concerns and recommended appropriate changes to supervisors.

• Engaged with customers to build business relationships.

• Listened to customer details and offered matching solutions to meet wide range of requirements. Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.

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Conducted market research to identify emerging trends and new product opportunities, leading to the expansion of the product range and increased sales.

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Traveled to Dubai and Qatar to establish partnerships with renowned suppliers and negotiate favorable terms for merchandise procurement.

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• Assisted customers with sales needs such as inventory and shipping questions. Product demonstrations and events. Assisting in organizing and participating in product demonstration, workshops, or promotional events to attract customers and increase sales.

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• Received and organized vendors samples for use by sales team.

• Greeted customers and helped with product questions, selections, and purchases.

• Developed professional relationships with customers to increase loyalty, retention and rapport.

• Prepared merchandise for sales floor by pricing or tagging. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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• Trained new employees on customer service, money handling and organizing strategies.

• Assisted in organizing and overseeing assignments to drive operational excellence.

• Collaborated with sales and marketing departments to support client acquisition. Pitched ideas for business development to executive team and gave in-depth presentations to clients using effective public speaking skills.

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SKILLS

• Multitasking Abilities

• Communicator&Listener

• Customer Service and Assistance

• Customer Relationship Management

Excellent command of computer tools,

Microsoft

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• Certified translator

• Sales Expertise

• Luxury Retail

• Facilitating Seminars

• Safety and Security

• CPR Certified

• OSHA Requirements

IUP Paris Urban Institue

Paris

Certificat: Professional Study Training

Fight against childhood lead poisoning

Citac

Ghana

Certificate: Business Strategy /Trade/Pricing

/Storage Facility

Business Strategy, Trading, Finance Instrument,

Business Risk, African Downstream Energy

Market, Market Reports, Oil Product Storage.

Ecole Pigier Paris

Paris France

Certificate: International Marketing,

— Marketing

Marketing, Purchasing, Distribution, Sales

University Of Nouakchott

Mauritania

Bachelor of Sociology: Sociology

Leadership, Relationships, Social Structures in

diverse wold, Cultural competencies, Critical

thinking, self awareness...

EDUCATION

Scheduled and implemented product promotions in accordance with available inventory and staff resources.

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• Worked with existing customers to increase purchases of products and services.

• Negotiated, prepared, and signed contracts with clients.

• Created reports and presentations detailing business development activities. Maintained high level of integrity by keeping sensitive client data and corporate information confidential.

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Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.

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• Represented company and promoted products at conferences and industry events.

• Evaluated client business needs and matched customers to appropriate products and resources. Arabic

Native or Bilingual

French

Native or Bilingual

English

Native or Bilingual

wolof

Native or Bilingual

Fulani

Native or Bilingual

Soninke

Native or Bilingual

LANGUAGES

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