Network Management Care Representative

Jonathan Clare

P: 443-***-****

E: *********@*****.***

Greetings, Hiring Department,

For your consideration, I have enclosed a copy of my resume. Over the course of my career, I have gained experience in a wide range of fields, including military IT/software, medical reception, and site supervision. I am confident I am a suitable candidate for this position. I am a dedicated, organized, and highly motivated individual.

I would be delighted to discuss with you additional details regarding my experience, knowledge, and dedication.

Thank you for taking the time to review my credentials. I look forward to connecting with you.

Sincerely,

Jonathan Clare

Jonathan Clare

Adams, NY

P: 443-***-**** *********@*****.***

PROFESSIONAL EXPERIENCE

Costello Eye Physicians & Surgeons - Medical Receptionist 10/2022- Current

● Ensure the reception area is tidy and presentable, with all necessary stationery and material

●Direct visitors to the appropriate person and office

● Maintain office security by following safety procedures and controlling access via the reception desk

(monitor logbook, issue visitor badges)

●Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing United States Army, Nodal Network Systems Operator-Maintainer (25N) 8/2019 – 09/2022

● Supervise, install, operate, and perform field-level maintenance on IP based high speed electronic nodal systems

● Integrate network control centers; network management facilities; associated multiplexing and transit-cased subscriber interface equipment; communications security (COMSEC) devices; and other equipment associated with network nodal operations

● Electronic switching systems and wide-area network (WAN) repair

● Perform network management functions in support of maintaining, troubleshooting, and reengineering nodal assets as needed in support of operational requirements Children’s Community Services, Operations Supervisor 7/2018 – 8/2019

● Provide supervision of shelter residential Aides at Stewart Family Center

● Provide general facility security and maintenance

● Process work orders and crisis intervention while providing crisis resolution

● Assist with any overflow work from the Site Director including work schedules and staff assignments ● Conduct new hire training

● Overseas and provide staff assignments and duties as needed

● Record and respond to incidents, complaints, and clients’ needs

● Perform weekly unit inspections and record information as necessary to ensure deficiencies are properly addressed by hotel management

● Handle new resident and returning client intakes

● Conduct weekly staff meetings to ensure operations run smoothly and efficiently

● Maintain and assess reports for accuracy

Children’s Community Services, Scheduling Manager 3/2017 – 7/2018

● Created and maintained permanent scheduling templates

● Ensured coverage at locations across the five boroughs

● Approved and denied overtime requests

● Approved and denied any requests for time off submitted by employees

● Maintained a visual on employee attendance

● Managed email responses for Residential Aide concerns and complaints

● Trained and created training schedules and placements for new hires

● Maintained and updated any new hires and terminations within the scheduling database

● Maintained a strong working relationship with all staff members

● Managed switch-board and work mobile for all scheduling and managerial duties Consolidated Edison (ConED), Utility Spot Holder 8/2015 - 6/2017

● Maintained work areas with traffic cones for utility services vehicles

● Maintained open communication with dispatched units

● Maintained records and reports as needed

CityMD Urgent Care Center, Patient Care Representative 9/2014 - 6/2015

● Managed multi-lined switchboards

● Registered and discharged patients

● Created and maintained all electronic medical records

● Scheduled all STAT consultations and imagined appointments

● Processed payments through insurance for services performed

● Created and maintained Microsoft Excel spreadsheets SKILLS

● Install, operate, and perform preventative maintenance checks and services (PMCS) on power generators.

● Perform as network controller in Brigade Combat Team Network Operations (BCT NETOPS) section.

● Execute the installation, operation, preventative maintenance checks, and services (PMCS) and field-level Integrated System Control (ISYSCON) maintenance.

● Joint Network Management System (JNMS).

● Detailed Planning and Engineering Module (DPEMS) or other associated network management systems.

● Advanced problem solving

● Verbal and Written Communication

● Strong attention to detail and the ability to work well under pressure

● Experienced in Microsoft Office Suite, Adobe, Internet research, and computer savvy

● Proactive, self-starter, fast learner, and able to communicate effectively with team members

● Time management, initiative, and problem-solving abilities

● Bi-lingual (Spanish)

EDUCATION

Bachelor of Science: Criminal Justice Cyber/ Homeland Security Liberty University – 2021- Current

High School Diploma

Contact this candidate