Michael Bruner

adzagy@r.postjobfree.com • 229-***-****

LinkedIn Profile • Albany, GA 31721

General Manager

Accomplished and results-oriented professional with proven track record of driving operational excellence and revenue growth within multi-store environments through strategic planning, dynamic leadership, and cross-functional collaboration.

Adept at cultivating high-performing teams through strategic leadership and coaching, resulting in consistent achievement of sales targets and exceptional customer experiences. Proficient in analyzing market trends, competitor activities, and consumer behaviors to formulate data-driven strategies that optimize inventory management and boost overall profitability. Expertise in fostering strong vendor relationships, negotiating favorable terms, and implementing effective merchandising initiatives. Demonstrated ability to streamline processes, enhance employee engagement, and uphold brand standards across diverse retail locations. Ready to deliver impactful results and elevate business performance in dynamic district management role.

Areas of Expertise

Retail Operations Management

Team Development & Coaching

Performance Metrics Optimization

Customer Experience Enhancement

Market Analysis & Insights

Sales & Revenue Growth

Budgeting and Cost Control

Strategic Planning & Execution

Cross-Functional Collaboration

Staff Training & Development

Inventory Management Strategies

Vendor Relationship Management

Merchandising Planning & Execution

Store Layout & Visual Merchandising

Branding & Marketing Integration

Career Experience

JCPenney, Albany, GA 2015 – 2023

General Manager

Orchestrated end-to-end management of multi-million-dollar retail establishment, overseeing Operations, Personnel, and Merchandising. Led and managed daily store operations to ensure efficient functioning and exceptional customer experiences. Directed and supervised employees to foster collaborative and high-performance work environment. Developed and executed strategies to achieve sales targets, while consistently meeting or exceeding goals. Oversaw visual merchandising efforts to maintain store aesthetics and enhance product visibility. Analyzed sales data and market trends to make informed decisions on pricing, promotions, and product placement. Conducted regular performance evaluations, provided feedback, and identified training needs to enhance team skills.

Attained highest score in Customer Satisfaction Surveys for ongoing year, 2023.

Ranked 5th among 24 district stores in year-to-date performance standings.

Significantly curtailed shrinkage, reducing 2022 inventory loss from 7.3% in 2021 to mere 1.1%.

Established lowest associate turnover within district up to current date.

Championed motivation and commendation of associates, fostering culture of accomplishment.

Cultivated sense of appreciation and camaraderie among associates to recognize their contributions and steady dedication.

Education

Associate Degree in Business

Darton College, Albany, GA

Associate Degree in Pre-Pharmacy

Darton College, Albany, GA

Technical Proficiency

Microsoft Word, Access, PowerPoint, Excel, POS and Inventory Systems