Kenneth Branch

Program Manager Project Manager Sr. Scrum Master & Agile Coach eDiscovery - Litigation Trial Specialist Paralegal

P: 214-***-**** E: adzagr@r.postjobfree.com

PROFESSIONAL SUMMARY

Proven visionary and strategic leader with a history helping businesses successfully navigate management challenges, including strategy, roadmap implementation and operation of new platforms which increase revenue and drive operational efficiency and astute in delivering project on schedule.

SKILLS SUMMARY

With over 25 years of combined skill sets in the fields of Program Management, Project Management, Legal Support, Technology Legal Support with the ability to do well; with expertise by way of knowledge and experience that range from Risk Management properly identifying risk, Planning using project management software, Change Management knowing CR process, Resource Management knowing my resource pool and their skill sets, Tracking and Reporting status to stakeholder, Budget & Scheduling creating Business cases, baselining, forecasting and tracking financials, Team Collaboration, Interoperability making sure software tools can be understood by everyone who is impacted by project, Timesheets and Billing, Leadership, Negotiation & Problem Solving by providing creative solutions with evidence, Monitoring & Evaluation using metrics, direct experience mobilizing and motivating teams; set direction and approach; facilitate conflict resolution; identifies/understands drivers, root cause; seeking guidance or escalating when needed. Proven ability to build a strong partnership and trust with Project Managers and Directors within the organization, ability to navigate a matrixed organization effectively, business savvy and technical acumen, ability to communicate with clarity and precision both written and verbally, focused and versatile team player that is comfortable under pressure, demonstrated, applied experience establishing and delivering projects, demonstrated problem-solving and critical-thinking skills, experience and understanding in the use of project management tools. Supply Chain knowledge, Organization ability creating planning maps, process maps, storyboards.

PROFESSIONAL EXPERIENCE

Project Manager, Scrum Master, Enterprise Data Security and Data Masking, Technology Infrastructure (PMO) – Enterprise Infrastructure Wealth Management Capital Markets Business Infrastructure Event Management AI Ops

Wells Fargo

October 2017 – September 2023

Manage Enterprise Data Security Support and Data Masking products as Scrum Master and Kanban Lead. As a Project manager I managed infrastructure projects and trained Project Managers in the Agile/Scrum – Kanban process: Exadata TROG (Oracle environment). Exadata Platform upgrade portion of the current versions of hardware and software applications for 4-year utilization in various data centers. 2019 reduced End of Life (EOL) machines by repurposing various machine in various locations. 2019 deleted 108 unused databases, recovered 8180 GB (8.18 Terabyte). 2020 Purchase new equipment, Data Center readiness, deployment, stand up and turn on all required existing software and product installations. 2021 refresh 19 Exadata machines and devices. 2022 Tech refresh 14.5 machines and devices. MongoDB upgrades and maintenance for Enterprise and Community for data infrastructure (3 years) Tech Refresh VMI - 21 Virtual Machines (Cloud). Responsible for ensuring tasks are completed on time, managing costs/budget, change management through the Project Management Enterprise Governance process by Waterfall or Agile Scrum or Kanban process. As the Scrum Master I perform the Scrum Master responsibilities supporting Scrum and Kanban teams as they build new processes for onboarding infrastructure resources. Exadata Budget $55 million, MongoDB Budget $1.5 million, VHI Virtual Hosting Infrastructure $2.8 million

Program Manager Agile Coach SAFe Agile – Health Care Technology Medical Devices

Abbot Laboratories – Consultant w/Cognizant Technologies

January 2017 – May 2017

Supporting client’s field service projects across Health Care, Life Sciences as I worked with offshore and onshore resources to deliver complex projects across variety of platforms (SAP, Oracle, and IBM.) Enhance monitoring of Abbott’s VP 2000 Processor and VIP2000; the processor process slides using pre-programmed protocols for fluorescence in situ hybridization (FISH) for genetic mapping; analysis of chromosomal abnormities in DNA; genetic abnormalities this is called chromosome painting. Machines are design to reduce laboratory labor and cost. Abbott performs proactive maintenance by monitoring mechanical functions of the machine.

Member of Steering Committee

Provide SOW writing guidance.

Program Governance change activities and oversight.

Revamp Program Communications

Manage Customer Relationship with Business Owners

Manage Program Performance Reporting (KPIs)

Develop custom Agile process that supports client’s operational needs.

Coach Agile-Project Managers, Conflict Management, and resolution

Apply Agile and Lean thinking.

Define the Agile philosophy at the Strategic level and to help the business and executives understand the cultural change.

Identify the winning strategy for the project from the Agile execution perspective

Define the organization’s Agile framework and ensures that buy-in exist.

Project Manager Agile Environment – Digital Group

Ford Motor Company (Ford Credit) – Consultant w/Cognizant Technologies

January 2016 – December 2016

Mobile App-Support Financial Digital Payment Process for Ford Mobile Application: Ford Pass, which incorporates several different sub-systems. FordGuides, FordHubs, FordPass Perks. FordPay to pay for features of FordPass such as FordPass park (ParkWhiz), MyWallet, SecurePayments, and FlightCar for North America, Europe and Brazil using the Android and iOS 9.0 and later platforms.

Work Breakdown Structure (Project Plan)

Requirement Management Plan

Schedule Management Plan

Dependency Plan

Document the release scope and deliverables.

Define target release schedule.

Manage risks and resolve issues that affect release scope, schedule, and quality.

Manage relationship and coordinate work between teams including client organizations.

Create requests for change and obtain appropriate approvals, Measure, and monitor progress.

Project Manager Scrum Master – Enterprise Information Security (EIS)/Global Information Security (GIS)

Bank of America – Consultant w/Randstad Technologies

October 2015 – January 2016

Internal audit uncovered enhancements required to 220 Application Inventory Tool (AIT) systems that will ensure the applications meet the revised Monitoring, Response & Forensics (MRF) standard, GIS Global Information Security regulations and requirements. U.S. Code § 6801 (NPI) and 6805 Code Enforcement by creating log files to monitor user use of customer information.

Create and perform Hybrid-Agile process.

Create RACI document.

Assist Business Analyst with Gathering analysis.

Risk Management and create User Stories

Lead-Facilitate Daily Scrum Meeting

Manage roadmap, Report Project Status

Coordinate release with release manager

Create Burn down Charts/ measure Velocity.

Sprint Planning, Story Workshop, Grooming, Backlog Prioritization, Review, and Retrospect.

Assist QA Lead with coordinating testing defects

Project Manager – Digital Group Global Wealth Management

Bank of America - Merrill Lynch – Consultant w/Signature Consultants

May 2014 – July 2015

New payment solution created to serve middle-market, large corporations, and public-sector clients. Build on proven technology already in existence for person-to-person (P2P) payments that allow customers to make payments digitally. The solution leverages the technology behind person-to-person payments, a capability currently available to individual customers of Bank of America’s consumer business.

WebEx: Facilitated design meetings.

Create RACI

MS Project: Develop and manage roadmap, project plan, manager deliverables.

Manage financials and Resource estimates variance 2 %

Manage resources matrix resource model (Off-shore and On-Shore resources)

Collaborated with impacted teams (Status, Impacts, Roadblocks and needs)

Created and presented Tollgate and Changer Request documentation (Decks)

Guided projects through all phases (Toll Gates/Check Points), ensuring processes are followed, required documents are completed, and required tracking systems are kept updated (PPRT, PCM, Project Plan)

Manage risk and compliance.

Coordinate release with release manager

Manager TARs (Tasks, Actions & Risks/ Team Action Request)

Create and provide weekly status report.

Project Manager Scrum Master – Mortgage – Data Warehousing

Bank of America – Consultant w/Randstad Technologies

July 2012 – April 2014

Enhance and integrate application for reporting, developing data analysis data extracting data from data warehouse and enterprise systems for compliance on various projects.

Demonstrated the ability to manage complex, multi-task projects and multiple concurrent projects.

Create User Stories

Facilitated team meetings.

Create and Communicated Project Status reports.

Coordinate release with release manager

Manage Sprints

Technical Delivery Manager – Human Resources Technology

Bank of America – Consultant w/Randstad Technologies

January 2011 – May 2011

For resource Performance Management Reporting, was required to manage request to support systems through maintenance, modification, problematic resolution through ongoing delivery of services and/or operation for system maintenance, modification, and problem resolution for Performance Management Reporting.

Create and present weekly status reports.

Manage Project Budget

Host/Facilitate Weekly team meetings.

Technical Delivery Manager – Global Technology Solutions

Bank of America – Consultant w/Genesis 10

September 2010 – November 2010

Develop People, Process and Technology Enhancement and Compliance. Effort to enhance how project management of technical projects can bring value, cut time, and save money.

Creating a process that would negate the negative impact on customer experience.

Address Instability, driven by the number of BAU Change and BAU Failure Incidents

Identify and document all bank approved technology change processes.

Participate in business process group efforts to collect and analyze metrics and tasks.

Accurate estimate of technical impact and risk analysis

Technical Delivery Manager – TPST (Treasury Payments Service Technology)

Bank of America – Consultant w/Signature Consultants

September 2008 – September 2010

Convert LaSalle bank data onto Bank of America’s e-commerce platform; Wires and R&E (Return and Exceptions); CNX, Lockbox, ECS Billing, ECS non-financial, ECS payments, and ACH.

Worked independently with minimal supervision.

Used analytical and problem-solving skills.

Used waterfall development methodology-DMAIC process.

Used oral and written communication skills effectively.

Used time management and prioritization skills.

Guided projects through all phases (Toll Gates), ensuring processes are followed, required documents are completed, and required tracking systems are kept updated (PPRT, PCM, Project Plan)

Coordinate release with release manager

Developed and managed project plan

Identify, assign, track, escalate and resolve issues (TARS)

Facilitate regular meetings to review progress and status as well as hoc topical meetings, formulate agendas, and document minutes and action items.

Litigation Support Specialist Paralegal eDiscovery Manager Trial Presentation Specialist – Legal Industry Business Affairs Analyst

Jones & Day Walt Disney Kirkland & Ellis Crosby, Heafey, Roach & May Manatt, Phelps & Phillips Department of Justice US Attorney Office Civil and Criminal Division.

September 1996 – September 2007

Department of Justice US Attorney Office Criminal and Civil Divisions (2005 – 2007) – Sr. Litigation Support E-Discovery Manager consultant responsible for all technical support, trial preparation and trial presentation for more than one active case; a caseload of six to ten "moderately active, moderately-sized" cases with several cases in discovery and/or document coding stage. Extremely large cases consisted of more than 10 million pages, as I was the Government's primary point of contact for all supported cases.

Manatt, Phelps & Phillips (2002-2005) – Litigation Support Specialist consulting w/Matura-Farrington Staffing developed and managed eDiscovery, technology, and courtroom trial presentation for the firm legal services in areas such as technology, e-Business, entertainment, manufacturing, distribution, retail, real estate, and finance.

Crosby, Heafey, Roach & May (1999-2002) – Litigation Support Specialist and Manager developed and managed eDiscovery, technology and courtroom trial presentation for the firm legal services in areas such as technology, e-Business, entertainment, manufacturing, distribution, retail, real estate, and finance.

Kirkland & Ellis (1999-2000) – Litigation Paralegal (2nd Chair – Database Manager) consultant w/ Matura-Farrington Staffing worked on an important United States Supreme Court case in the development of American administrative law. It ruled that the Food, Drug, and Cosmetic Act did not give the Food and Drug Administration (FDA) the authority to regulate tobacco products as "drugs" or "devices". This was later superseded by the Family Smoking Prevention and Tobacco Control Act, which granted the FDA the authority to regulate such products. FDA v. Brown & Williamson Tobacco Corp., 529 U.S. 120. Created MS Access database to manage electronically scanned documents and present them through Attorney research and culling.

Walt Disney (1998-1999) – Trademark Paralegal consulting w/Matura-Farrington Staffing. Was required to monitor and file and update patent and the trademark registration for Mickey Mouse®, as well as other Disney registered trademarks domestically and globally.

Paramount Studios (1997) – Business Affairs Affirmative Action Liaison – Manage and reviewed data, policies and practices preventing discrimination based on race, creed, color and national origins, in an effort to positively support members of disadvantaged or underrepresented in support port of the SGA (Screen Actors Guild) DGA (Director’s Guild of America.) Created affirmative action reports for studio executives, was required to know the SGA and DGA collective bargaining agreements. Attend symposiums on race related issues in the entertainment industry.

Jones & Day (1996-97) – Litigation Paralegal consultant w/Sterling Legal, working in the civil litigation department I was required to assist in the discovery process, trial preparation, trial support for cases that were assigned to me.

EDUCATION

School

Course

Awarded

Year

Agile Transformation

Wells Fargo

Certification

2020

SCRUMstudy

Scrum (Master) Fundamentals

Certification (575394)

May 2017

University of Texas-Arlington

Business Analysis

Certificate

July 2012

Texas Christian University

Network Security

Certificate

July 2010

Texas Christian University

Six Sigma Greenbelt

Certificate

April 2010

Georgia State University- J. Mack Robinson College of Business

Project Management- PMP

Certificate

May 2009

Santa Monica College

SQL/MS Access

Certificate

August 2001

Ashworth College

Paralegal

Certificate

May 1994

Norfolk State University

Political Science / Computer Science

Course Study

August /89-90

United States Army

Medical Specialist

Certificate

November 1986

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