Administrative Assistant Customer Service

Vanessa Luz Rivera

E -mail: **********@*****.*** • Phone: 813-***-****

***** ***** ***** **** *****, FL 33624

QUALIFICATIONS

Bilingual, Spanish, AA Commercial Art and Video Production, Accounting Operations, QuickBooks certified,

Accounts Payable & Accounts Receivables, M S Outlook, Excel, Word, Photoshop, Access Database, 10-key, 45 wpm, Self- motivated, well organized, work well under pressure, work well with others. Positive, & great communications skills.

EDUCATION

Erwin Technical College August – May 2017

Accounting Operations Major

Tampa Technical Institute 1997-1999

AA Commercial Art s & Video Production

WORK EXPERIENCE

Tampa Housing Authority May 9, 2022 – June 9, 2023

Accountant/Finance

●HCV Portability Receivables (HAP and Admin Fee Receivables)

●Record Receivables in the form of paper checks and EFT’s

●Ensure complete and accurate copies of checks, deposit confirmations and any associated entries are stored and maintained in a systematic manner.

●Agency wide repayment agreement and fraud receivables

●Ensure individual tenant balances are matching with balances reported by compliance - HR.

●HOPWA and other receivables

●Create Journal Entry as needed for recording any receivables.

●Bank Reconciliations of 10 accounts.

JAWS Trees Service Inc,

Administrative Assistant/Bookkeeper Sept. 2021 - May 6,2022

●Maintaining weekly schedules for the Arborist’s appointments and creating quotes after the appointments.

●Answering phones and making sure appointments are on the Google calendar and schedule book.

●A/R and A/P for all customers, vendors, and subcontractors.

●Assist the Office Manager with daily tasks such as scheduling and customer service.

●Maintain on-going phone and email communication with current and prospective customers.

Vanessa Luz Rivera

E -mail: **********@*****.*** • Phone: 813-***-****

10007 Regal Woods Lane Tampa, FL 33624

Blue Rock Premier LLC

Corporate Accounting/Property Management Oct 2018 – Nov 2020

●Receiving batches of invoices from 27 rehabilitation properties

●Record General Codes and make sure all invoices are inputted correctly

●Approval of all invoices for payment

●Enter in all information from invoices – amount, invoices number, and date onto a spreadsheet draw, monthly budget

●Cut checks for the vendors, invoices past due 30 to 60days

●Maintain an orderly accounting filing system

●Maintain the monthly budget

VeriMed Health Group LLC Feb 2017 – Aug 2018

Bookkeeper

●Pay vender’s invoices in a timely manner

●Monitor office supply levels and reorder as necessary

●Record cash receipts and make bank deposits

●Provide information to the external accountant who creates the company’s financial statements

●Monitor 7 clinic’s bank accounts and QuickBooks, making sure all deposits and credits are recorded and balanced

●Maintain the chart of accounts

●Maintain an orderly accounting filing system

●Maintain the annual budget

●Comply with local, state, and federal government reporting requirements

●Provide clerical and administrative support to management as requested

Sabrina’s Trucking LLC Jan 2015 – Dec 2016

Accounting Specialist

●Collected driver’s production tickets to sort them by client, tons, material, hours, then entry in QuickBooks for invoicing.

●Answered incoming telephone calls determine the purpose of the call, forwarded the call to appropriate personnel or department.

●Maintained payroll information by collecting, calculating, and entering data.

●Updated payroll records by entering changes in exemptions, insurance coverage, saving deductions, and job title and department/division transfers.

●Provided payroll information by answering questions and requests.

Vanessa Luz Rivera

E -mail: **********@*****.*** • Phone: 813-***-****

10007 Regal Woods Lane Tampa, FL 33624

REFERENCES

Nate Johnson - Sabrina’s Trucking LLC. 813-***-****

Ada Calder on – Rywant, Alvarez, Jones Russo & Guyton P.A. 813-***-****

Dejaya Duhart - Capital One 347-***-****

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