LVN, Healthcare Management
Resume:
Brandy Valastro
Healthcare Administration, Occupational Nursing, LVN, Business Office, Front Office
Port Neches, TX 77651
adzaez@r.postjobfree.com
Versatile, well-organized professional with experience and responsibilities working in various industries and office environments including occupational health, petrochemical, insurance, and medical offices. Skilled in creating and managing office systems and managing day to day operations to ensure smooth work processes. Able to manage in an effective, efficient, and practical manner and capable of handling complex tasks in demanding environments. Works well individually or in teams. Willing to relocate: Anywhere
Work Experience
LVN/Floor Nurse; Triage Nurse/Referral Coordinator/Prior Authorization Nurse Faulk Family Healthcare - Nederland, TX
September 2021 to Present
Patient triage and intake, obtained vital signs and previous medical and surgical history; administered shots via IM, Subcutaneous; D/C IV's; performed lab testing such as UA's, Flu, Strep, Covid, PCR and rapid testing, venipuncture; Referral Nurse - insurance and paper referrals; Input patient lab orders into various lab portals; Responsible for mailing out lab orders on monthly basis. Ordered lab supplies. Stocked and cleaned patient rooms. Liaison with various medical offices, diagnostic offices, and specialty offices. Daily/weekly meetings with reps; Experience with Availity and Order Facilitator. Used Kareo EHR. Scheduled appointments; checked patients in and out. Answered phones; refilled prescriptions via fax, phone, and EHR; Also scheduled and was in communication with home health agencies that had mutual patients. Administered allergy injections; patient teaching and at home care instructions for allergy/ antigen injections.
Member Service Representative/Teller
5Point Credit Union
February 2021 to August 2021
Significant Accomplishments and Duties - Assists members with processing transactions including deposits and withdrawals, cash advances, selling of cashier's checks, and paying fees for miscellaneous credit union offered items such as safe deposit boxes. Maintain a cash drawer. Handled currency transactions, and confidential information in a responsible manner. Handle all currency transactions and confidential information in a responsible manner. Open and closing teller. Follow all bank security protocol.
Member Service Representative/Teller
Neches Federal Credit Union - Port Neches, TX
April 2020 to February 2021
Significant Accomplishments and Duties - Assisted members with processing transactions, such as deposits, withdrawals, or payments, resolving complaints and/or account discrepancies. Informed members of different products and services offered by credit unions. Tracked, recorded, reported, stored, balanced information related to transactions, bank supplies, members, and ensuring all information is accurate and complete. Maintained a cash drawer. Handling currency, transactions, and confidential information in a responsible manner. Follow all bank security regulations and procedures. Aflac and VSP Benefits Consultant/Life Insurance Agent/Broker Aflac
January 2019 to December 2020
Significant Accomplishments and Duties - Benefits Coordinator that performed business-to-business sales with training and orientation of product knowledge, client enrollment, filing claim status, and building a needs analysis for all clients. Contracted with Ever-Well to take care of all business and client payroll deduction needs and administration documentation. Sold life insurance specializing in whole life, universal life, term life, cancer policies, vision, dental, and accidental policies. Also have knowledge in Short Term Disability and hospital indemnity plans. Provided training and new orientation classes to clients to determine what is best based upon their needs, the best fit for them and their family. A Member of National Agents Alliance
C&B Group - Port Neches, TX
February 2015 to December 2020
Foresters Financial/Mutual of Omaha/Transamerica/Columbia Financial Group/Phoenix/NRG Insurance Producer - Life, Health & Accident; Annuities Significant Accomplishments and Duties - Office manager. Insurance producer that sold various types of insurance such as Universal Life, Whole Life, Term and Final Expense insurance. Maintained customers records and handled policy renewals. Data entry of medical history, demographic information, and banking information for premium payments. Site coordinator for training, recruiting, new hire and informational meetings. Generated new leads from field activity and actively follow-up on referrals. Customized insurance programs to suit specific customer needs based on needs analysis. Communicated regularly with potential clients to offer insurance deals based on their financial status, requirements and needs, including physical condition of individuals to improve insurance coverage. Produce client's needs analysis and financial planning for retirement and annuities. Contracted with a total of 15 carriers through NAA for both life insurance and annuities.
Lab Consultant & Phlebotomist at Optimum Wellness
Gonzales & Associates, LLC - San Antonio, TX
December 2017 to March 2018
(Contract Position to Optimum Medical Weight Control & Family Wellness - Optimum Clinic closed down) Lab Consultant & Phlebotomist
Significant Accomplishments and Duties - Helped assist in front and back offices by greeting patients, answering patient phone calls, taking co-pays, scheduling appointments, and entering data into patient EHR. Performed prior authorization for medications with insurance companies via phone, fax, and online. Insurance data entry. Assisted phlebotomists in on-site lab drawing blood, taking urine samples, RPP, PGX, CGX, and sent labs off-site. Retrieved lab results via lab portal. Called and scheduled patients for follow-up appointments. Called in prescriptions. Assisted providers with patients. Triage included vitals and medical history. Lab consulting included sending off appropriate lab requisitions and retrieving lab results via online portal. Quarterly meetings with CEO and president of consulting agency. Performed various tasks relating to patient labs. Inventory and weekly/monthly ordering of all lab supplies. Certified Allergy Technician/LVN
Universal Allergy Solutions @ Optimum Wellness - Nederland, TX May 2017 to March 2018
(Contract Position to Optimum Medical Weight Control & Family Wellness - Optimum Clinic closed down) Significant Accomplishments and Duties - Triaged patients and recorded medical history questionnaire for allergy testing. Performed skin testing via skin prick. Monitored patient for reactions including adverse reactions that could lead to anaphylactic shock - able to recognize and respond to emergency situations appropriately. Documented wheel and reaction size. Performed billing and charting procedures for insurance for patient. Mixed allergy vials and performed patient teaching and education on home immunotherapy. Kept up with patient data logs, injection sheets, and step-up appointment patient notes. Adhered to nursing policy and procedures when documenting information in patient's medical record; scanned and uploaded into patient chart using EHR. Data entry and HIPAA compliant. LVN/Floor Nurse; Triage Nurse/Prior Authorization Nurse Optimum Wellness - Nederland, TX
May 2017 to March 2018
Helped assist in front and back offices by greeting patients, answering patient phone calls, taking co-pays, scheduling appointments and entering data into patient EMR – AdvancedMD. Performed prior authorization for medications with insurance companies via phone, fax, and online. Assisted phlebotomists in on-site lab drawing blood, taking urine samples, RPP, PGX, CGX, and sent labs off-site. Retrieved lab results via lab portal. Called and scheduled patients for follow-up appointments. Called in prescriptions. Assisted providers with patients. Triage included vitals and medical history. Lab consulting included sending off appropriate lab requisitions and retrieving lab results via online portal. Quarterly meetings with CEO and president of consulting agency. Performed various tasks relating to patient labs. Inventory and weekly/monthly ordering of all lab supplies. Medical & Emergency Services Coordinator
Talascend - Houston, TX
November 2016 to February 2017
Assigned to Scan finer Project - ExxonMobil, Beaumont, TX 77701
(Contract position to ExxonMobil)
Significant Accomplishments & Duties - Coordinated day to day operations of the on-site Subcontractor Medical Services facility which included: staffing plan validation and assessment, budget review in conjunction with Subcontracts team, document reviews, verification of invoices, monitoring and ordering drug inventory, equipment and consumables used on site. Input of patient data and charting while generating statistical monthly reports for ESH audits in a confidential manner abiding by HIPAA and OSHA standards and regulations. Budget amount on yearly basis was established at 1 million dollars. Monitored patient care rendered and maintenance of medical service facilities. Facilitated the execution of the medical services contract with regards to scope of work, scope of practice regarding licensure, quality assurance and compliance to the regulatory standards according to the Texas Board of Nursing and the Texas Emergency Medical Services Board. Implemented Bechtel's Retention Policy in conjunction with Document Controls. Revised and implemented on-site Drug & Alcohol Program in conjunction with Human Resources, Employee Relations, and Internal Relations. Coordinated emergency response and preparedness activities which included participation in exercises, drills, and evacuations. Unemployed
Homemaker
November 2012 to February 2015
Homemaker and stay at home mom
Medical Assistant Instructor
Kaplan College - Beaumont, TX
February 2012 to October 2012
Campus closed down
Significant Accomplishments and Duties - Instructed students in Electronic Medical Records, Anatomy
& Physiology, medical billing and coding insurance, managed care, medical terminology, medical office procedures and clinical procedures. Performed skills tests and didactic learning. Organization of grades, making lesson plans, organizing field trips, administered exams, developed classroom projects and group activities, evaluated student performance, and provided tutoring as needed. Counseled students on deficiencies in academics, made appropriate referrals and completed documentation needed to have a successful program. Assisted in testing center and substituted as needed. Data entry of grades and statistical reports of passing/failing students for statistical purposes. Occupational Field Nurse II LVN
Bechtel Corporation - Houston, TX
September 2007 to March 2012
Assigned to Crude Expansion Project - Motiva, Port Arthur, TX 77642
(Contract position/job ended March 2012)
Significant Accomplishments and Duties - Provided and/or monitored the medical and first aid treatment programs implemented on site. Delegation to nursing staff and new staff training; Trauma experience; Field rescue and confined space training; Input of patient data and charting while generating statistical monthly reports for ESH audits in a confidential manner abiding by HIPAA and OSHA standards and regulations. Worked with insurance for Workers Compensation scheduling doctors- visits/managing injuries. Ordered and stocked inventory for multiple medical facilities on site; Wound care; Assigned to largest Oil, Gas, and Chemical refinery expansion project in the nation while placing third largest globally. Emergency Room Technician
Memorial Hermann Hospital - Beaumont, TX
September 2006 to July 2007
Worked while in nursing school
Significant Accomplishments and Duties - Provided multiple doctors and nurses assistance with patients and patient care. Performed phlebotomy; Room preparation for patient procedures; Performed 12 Lead Electrocardiograms and Accu-checks; Assisted with minor surgical procedures including sutures and procedures on OB-GYN patients; Transported patients to other departments; Placed patients on Vital Sign and Cardiac equipment; Assisted MD with exams, diagnostic and therapeutic procedures. Applied a variety of orthopedic splints and fitted patients to crutches. Experience with pediatric and adult patients. Used EMRs – Med Host and HMS.
Accounts Payable, Quality Control, Warehouse Purchaser I-CORP - Beaumont, TX
April 2006 to December 2006
Worked while in nursing school
Significant Accomplishments and Duties – Accounts payable clerk using QuickBooks. Matched invoices with payments. Processed check requests and analysis of accounts; Monitored accounts to ensure payments were up to date; Resolved invoice discrepancies and processed check payments. Produced monthly reports and end of month closing logs. Purchased supplies and materials for warehouse. Matched Purchase Order numbers with materials and supplies. Dental Assistant
Garrett Dental Clinic - Groves, TX
August 2000 to December 2005
Worked while in nursing school
Significant Accomplishments and Duties - Aided dentists and hygienists - chair-side four handed dentistry technique; Assisted during standard and surgical procedures. Verified Explanation of Benefit insurance, patient eligibility, Medicaid and Medicare information; Entered Medicaid data for processing and payment and billing; Scheduled and confirmed in house and surgical appointments at local hospital; Ordered and stocked inventory; Responsible for patient recall; Took and developed panoramic and dental x-rays; sterilized instruments with use of an autoclave; called in Rx medications; Packed cord, made temporary crowns, and took alginate impressions. Experience with adult and pediatric patients. Jurisprudence, infection control, and certified in dental radiology. Education
Master of Business Administration in Healthcare Administration and Human Resources
Columbia Southern University - Orange Beach, AL
August 2022 to May 2024
Bachelor of Science in Healthcare Administration
Columbia Southern University - Orange Beach, AL
May 2018
Certificate in Dental Assisting
Texas Academy of General Dentistry - Austin, TX
September 2016
Associates of General Studies in General Studies
Columbia Southern University - Orange Beach, AL
June 2015
Associate in Science (AS) in Nursing
Lamar State College - Port Arthur, TX
August 2006 to August 2007
Skills
• P.C. and Microsoft literate
• Typing speed is 80 WPM
• Data entry skills
• Human Resource experience
• Wrote and updated policy and procedures, patient, and employee confidentiality compliance regulations
• HIPAA and OSHA
• Entered statistical data for ES&H monthly management statistical reviews
• Worked within the guidelines of Contractor Controlled and Owner Controlled Insurance Programs, CCIP/OCIP
• Charted and documented occupational and non-occupational activities, injuries, and illnesses
• Worked in teams with doctors, Construction ES&H Professionals, and ancillary personnel
• Case Management of Workers Compensation cases including reporting to insurance carriers, Bona Fide offers and return to work status.
• Maintained files and information in a confidential manner following HIPAA standards and Federal laws
• Participated in administration of on-site drug & alcohol programs following Non-DOT standards
• Updated and revised medical protocols under direction of Medical Director
• Performed daily and weekly medical equipment checks/operated and maintained monitors of bio- medical equipment
• Responsible for generating statistical reports and updating severity logs for ES&H supervision and Sub-Contractor's
• Assisted with new staff orientation, health education training, and training of correct medical procedure protocols. Operated and maintained monitors of bio-medical equipment.
• Familiarity with Texas WC forms
• Form 73, Supplemental Injury Form, Bona Fide Offers
• Worked within OSHA guidelines of occupational safety and medical standards
• Vital signs; bloodborne pathogen trained; immunization administration; Performed patient triage, patient intake and performed patient care on-site in temporary medical facilities.
• Occupational Health Protocol Triage
• Direct care of patients & Occupational Health Protocol Triage; charting and documentation of acute and chronic care for manual and non-manual patients
• Medical terminology and medication administration skills
• Maintain sterile fields and application of dressings for trauma and wound care
• Educated patients for home care and discharge planning
• Catheter
• IV
• suctioning
• room prep
• sterile field set up; injections
• EKG's
• IV initiation
• blood work/phlebotomy
• Physiology Knowledge
• Medical Billing
• Infection Control Training
• Anatomy Knowledge
• Medical Records
• EMR Systems
• Venipuncture
• Management
• Practice management
• Primary care
• Clerical experience
• Project management
• Leadership
• Medical Office Experience
• Dental Assisting
• Financial Planning
• Healthcare management
• Documentation review
• Google Docs
• Insurance Verification
• Nursing
• Insurance Sales
• Managed Care
• Medical Scheduling
• Medical Coding
• Typing
• ICD-10
• Motivational interviewing
• Patient monitoring
• Windows
• Document management
• Presentation skills
• Outside sales
• Lead generation
• CPT Coding
• Laboratory Experience
• Recruiting
Certifications and Licenses
LVN
Hazardous Waste Operations & Emergency Response Training Additional Information
References:
Professional:
Dr. George Romagus, PhD. - Economist
Partha Niyogi, J.D. - Risk Management - Bechtel Corporation
Tim Stafford, IT Project Supervisor - Bechtel Corporation
Personal:
Amy Hatchett, BS Marketing - eClinical IT Team Lead - Memorial Hermann
Priscilla Gilchriest, Retired Post Master
Tiffany Anselmo Reynolds, LVN
Contact this candidate