PAMELA PEREZ

Strategic Human Resources Professional

Phone: 587-***-**** email: adzaex@r.postjobfree.com Location: Calgary, AB (T2M 1K3) Linkedin: www.linkedin.com/in/pamela-perez87

Passionate and career-driven Human Resources professional with over fifteen (15) years of experience offering businesses the resources they need to scale and thrive. Well-known for exceling as an innovative, empathetic, and accountable leader. Recognized for leading/supporting different HR functions by putting employees first and considered a trusted advisor to managers and employees by providing expert guidance on employee relations and improving internal people processes and operations. Well-known by colleagues as curious, empathetic, accountable, autonomous, and capable to lead and execute end-to-end projects, strategies, and programs.

Mission: To support/lead different HR initiatives aimed towards building an outstanding work environment. Join a team that prioritizes communication, transparency, and collaboration. Become part of a work culture that embraces cross-functionality, connection, growth, and diversity.

HR strengths: L&D, D&I, Employee Experience and Engagement, Talent Acquisition, HR Analytics, HR Technology, Policies, and Labor Relations

Values: Connection, communication, growth, collaboration, kindness, integrity, creativity, and accountability PROFESSIONAL HIGHLIGHTS

Fully bilingual (English/Spanish), and basic conversational French.

Distinguished for exceptional transformational and thought leadership skills: mentoring, training, coaching, and improving team performance, collaboration, and alignment.

Notorious for “wearing many hats” and identifying opportunities to streamline and improve internal people processes, such as: Talent Acquisition, Learning and Development, Onboarding, Health and Safety, Compensation and Benefits, Employee Relations, Performance Management, Labor Relations, etc.

Recognized by Organizations for building and facilitating successful Training programs from the ground-up through Instructional Design in Learning Management Systems (LMS) and other learning software.

Won TOP recruiter and became Team Lead by executing effective sourcing and networking strategies.

Commended for surpassing expectations when collecting and reporting data by using People Analytics theory and software to develop business metrics and improve processes and operations.

Known for exceling at enhancing business policies, processes, programs, and operations through consistently ensuring compliance of legislative and business requirements. Created RAP (Reconciliation Action Plan) and an EEP (Employee Equity Program).

Effectively used Project Management methods to plan, lead, execute, and measure HR strategies

Played a key role in providing direction and coaching to Team Leaders aimed towards continuous and consistent business improvement and alignment.

Acknowledged for being employee-focused and responsible for completing a varied portfolio of projects focused on employee engagement and experience and initiatives that fostered Diversity, Equity, Inclusion, Accessibility, and a strong sense of belonging.

Highly proficient in configuring, testing, troubleshooting, and deploying HCM/HRIS, LMS and data management systems.

PROFESSIONAL EXPERIENCE

Sr. HR Specialist Diversity Inclusion and Employee Wellbeing (DIEW) -Remote (25% travel) Federated Co-operatives Limited (Saskatoon, SK) Oct 2022- present Reason for leaving: New senior leadership team, Organizational re-structuring, several layoffs, turnover, and stagnant projects.

• Led a team of 5 HR Specialists and oversee a portfolio of Change Management Projects.

• Support local Co-ops across Western Canada grow and thrive through offering direction and coaching to improve their people and culture Teams.

• Partake in research and analysis projects to lead the development of DIEW programs, initiatives, and policies that would enhance the employee experience across the retailing system and refinery complex at Co-op.

• Collaborate with other People and Culture functions in supporting program and policy implementation by analyzing, measuring, and reporting outcomes to the Senior Leadership Team.

• Design and facilitate training focused on fostering transformational leadership, employee engagement, and a culture of wellness, inclusion, safety, and diversity of thought.

• Support Learning and Development teams design and facilitate training programs by using a Diversity, Inclusion, and Employee Wellbeing lens.

• Responsible for the Team’s monthly bulletin and creating articles around special holidays celebrated worldwide.

• Build strategic partnerships with Indigenous communities to promote Reconciliation and Indigenous education across the organization. Developed and launched the Reconciliation Action Plan and the Employee Equity Program. Sr. HR Diversity Talent and Business Partner- Remote (45% travel) Conexiom (Vancouver, BC) Jan- Nov 2022

Reason for leaving: Affected by massive layoff in November (COVID19).

• Solely responsible for the company’s Talent Acquisition Team, led a team of 3 recruiters.

• Designed top-of-funnel strategies alongside hiring leads, serving as the SME on the competitive landscape and on creative sourcing techniques. Executed recruiting strategies that provided candidates equal, unbiased consideration and opportunity.

• Successfully designed, developed, and launched an organization wide onboarding process.

• Effectively collected data from Engagement Surveys, HRIS, ATS, and LMS dashboards to create reports and strategically develop new metrics.

• Provided ongoing coaching and guidance to managers on performance management, proper use of HR technology, Communication Strategies, promoting Employee Engagement, among others. Sr. Workplace Development and EDI Strategist -Hybrid (10% travel) Calgary Alternative Employment Services (Calgary, AB) 2019 – 2022 Reason for leaving: Was recruited by Conexiom and offered a great opportunity to advance in my career.

• Supported over 40 businesses and offered coaching and training services to design and plan their Diversity, Equity, and Inclusion Roadmaps. Offered accessibility assessments or referred to external consultants.

• Supported equity-seeking groups and partnered with Indigenous Organizations to deliver substantial training that would lead to obtain meaningful employment.

• Developed, planned, and facilitated training sessions for HR professionals on topics such as: accessibility, offering accommodations, Employee Equity Program, Supporting Neurodiversity in the workplace, HR trends, etc.

• Partnered with different non-profit organizations (YWCA, CIWA, CCIS, VECOVA, etc.) to lead research projects (qualitative and quantitative), apply to grants, and plan events in the community.

• Led project with Workers Compensation Board Alberta to fully comprehend processes and develop training content to better support their clients and mitigate instances of injury or harassment. Sr. IT Recruiter-Team Lead- On-site

2018- 2019

Reason for leaving: wanted to get more involved in the community and support equity-seeking groups.

• Implemented full-cycle recruitment: sourced candidates across Canada and USA by screening resumes, interviewing, selecting ideal candidates, performing reference checks, and following-up during onboarding.

• Awarded TOP Recruiter 6 months in a row and assigned team lead after 3-months.

• Led, trained, monitored new recruiters, led as team of 10 recruiters. Planned team meetings, monthly performance management, and fostered team collaboration.

• Created monthly reports on metrics achieved to run by the branch manager and determined areas of improvement.

• Collaboratively assessed and discussed sourcing methods with branch leaders, and strategically established networking strategies and built a progressive talent pipeline for the agency’s clients. Director, Human Resources & Wellness- On-site, 25% Travel Okidokids (Calgary, Canada) 2016-2018

Reason for Leaving: work-life balance, career growth, and explore different industries.

• Director of all branches in Alberta, and assigned “Team Lead” of all HR teams across Canada and U.S.

• Led a team of 6 Sr. and Int. HR Business Partners.

• Collaboratively participated in Board meetings with the CEO and founders to support the business strategy, plan annual budget, make recommendations, and report any updates, challenges, or upcoming events.

• Offered ongoing support to HR leaders on different challenges and duties, such as performance management, compliance, investigations, documentation, HR technology, onboarding, etc.

• Designed and launched a psychological health and wellness program for educators. Facilitated several workshops that supported staff reduce stress levels, avoid burnout, and become aware of their extended health benefits.

• Efficiently transitioned HCM Software from Ceridian to Workday. Assigned to make configurations, oversaw data migration and testing phase, and onboarded staff to the new system.

• Sent out quarterly engagement surveys for both clients and stakeholders, analyzed and proactively planned to improve processes and enhance employee and customer experience. Head of People & Culture, L&D Initiatives-Hybrid, 40% Travel IB Schools (South America) 2012-2016

Reason for Leaving: Moved to Canada.

• Led a team of 15 People and Culture experts and represented the L&D Board in South America, where I assessed, approved, and oversaw the portfolio of projects by tracking their effectiveness.

• Extended ongoing support to over 150 schools across South and Central America to assess and update their training content, as well as assist them on improving business technology tailored to their needs.

• Accurately used data collected from dashboards across the board to create quarterly reports, suggest new initiatives and performance metrics, and identify training gaps. Worked closely with Board of Executives to discuss outcomes, recommend new training programs, and ensure alignment with other business units.

• Strategically collaborated cross-functionally with other functions to identify performance gaps and support short- term and long-term strategic direction of different training programs.

• Diligently planned and coordinated company-wide in-person and online events, designated the official speaker of the People and Culture Team (L&D Division) for 3 years in a row. Sr. Human Resources Business Partner On-site

Cumbres School -IB Schools (Venezuela and Colombia) 2008 – 2012 Reason for Leaving: Offered a position within the IB school system.

• Began in Venezuela as a Jr. HRBP and was promoted to Sr. HRBP after 3 years.

• Responsible of full-cycle recruitment of international hires to support a large volume of hires for schools in Venezuela and Colombia.

• Supported internal HR processes, such as: performance management, updating policies and processes, grievances, updating employee files, assessing learning gaps, and collaborating with the Training and Development Team.

• Developed and implemented an organization-wide strategy to streamline HR processes for stakeholders. EDUCATION

Metropolitan University, Venezuela (2014)

BSc (Certified and Approved by WES Canada)

Psychology- Major in Neuropsychology

Colombian Inst. of Neuroscience

(2015) Inclusion Strategist Diploma

Athabasca University (2018)

Instructional Design

Universidad de la Sabana, Colombia (2016)

Adult Education: Foundations and Theories

Project Management Resource Group (2021)

Certified HR Project Manager

University of Calgary (2021)

HR management, Human Resources Management

AIHR Academy (2022)

HR Analytics/HR Metrics

University of Alberta (2020)

Indigenous Canada

Canadian Centre for D&I (2021)

Canadian Certified Inclusion Professional (CCIP)

Alberta Association for Safety Partnerships

(2022) Health & Safety Training for HR

Leaders

First Nations University of Canada (2023)

Advancing Re (al)conciliation, & Indigenous

Education

SAP Success Factors Certified Application

Associate- Employee Central Core (2023)

VOLUNTEERING

Job Developer for Refugee Women/Resume

Strategist- CIWA (2018-2022)

Interpreter (Spanish)and Settlement Advisor-

Immigrant Services Calgary (2019-2020)

YYC Resources/Engagement & Career Consultant

Volunteer- Calgary Catholic Immigration

Society (2017- 2021)

HR Business Manager-Who, What, Why (2022)

UN Commissioner-WAGE (Women and

Gender Equity) Canada (2021)

Trainer & Speaker- PICS (2022)

Indigenous Liaison (Tsuut’ina Nation)- Eco

Canada (2021- present)

CONSULTING

LEARNING AND DEVELOPMENT

Diversity and Inclusion Consultant-Remote

Herzing College (Toronto, ON)

Sept 2022- Sept 2023

Description: SME in Diversity and Inclusion.

Created the syllabus, resources, and assessments

using the ADDIE model for an accredited

Diversity and Inclusion Professional Development

Certificate. Used Articulate Rise and Articulate

Storyline 365 to create training courses. Link:

Diversity and Inclusion in the Workplace

Certificate - Herzing College

Instructional Designer/Training Consultant:

The Art and Practice of Team Leadership-

Remote

University of

Manitoba Oct 2022-

July 2023

Description: Enhanced the original content,

delivered sessions to discuss topics in depth, and planned/implemented activities to add to the

LMS.

Link: The Art and Practice of Team Leadership -

Course - UM Extended Education (umanitoba.ca)

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