Customer Service Representative
Resume:
Davisha Baxter
I am a very well educated young woman, who is responsible, on task, and delivers hight standards in all aspects of work!
Pompano Beach, FL
***************@*****.***
Customer Service Representative offering over 5 years of experience with solid ability to interact with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.
Ability to type 40 words per minute
Computer Savvy- Microsoft Office Suite knowledge
Strong ability to multi-task and meet deadlines.
Solid oral and written communication skills -
Ability to organize, plan, file, manage.
Experience processing cash credit and debit card transactions. Authorized to work in the US for any employer
Work Experience
Areas USA manager
AREAS USA
January 2018 to Present
Estimate food and supply needs, oversee the placement of orders. Hire, train, and supervise managers and staff. Manage the budget, administer payroll, and make sure operations remain within budget . Customer Service Representative
Teleperformance - Pompano Beach, FL
November 2018 to November 2019
Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Handling inbound calls solving problems. Selling Medical Records Clerk
VA Consolidated Mail Outpatient
April 2017 to September 2019
In charge of managing patient health files in a facility. Also known as Health Information Clerks, their duties include filing records, assisting in audits, and collecting information. Front Desk Receptionist
Court of Palm Aire - Pompano Beach, FL
November 2018 to April 2019
Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives. Security Officer (Full-time)
oliver intelligence security - Pompano Beach, FL
July 2017 to September 2018
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Walmart
Cash Office - Fort Lauderdale, FL
March 2016 to June 2017
In financial institutions, daily large amounts of cash transactions take place. To ensure the smooth functioning of these transactions, cash office assistants are required. I responsible for all cash related transactions.
Customer Service Representative
Target - Deerfield Beach, FL
February 2015 to August 2016
Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Education
Future Efda
AAA dental assisting - Pompano Beach, FL
July 2021 to Present
High school diploma
Premier Academy High School
Skills
• Team player with excellent communication skills Reliable, flexible and hard working Computer skills: Windows, XP, PowerPoint, Microsoft Word, Excel, Outlook, QuickBooks, Aphelion, Internet research .
(2 years)
• Receptionist
• Scheduling
• Data Entry
• Filing
• Billing
• Customer Service Skills
• Microsoft Word
• Dental Assisting
Certifications and Licenses
Security Guard
Class D Security License
Assessments
Work style: Reliability — Highly Proficient
October 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Customer Service Representative
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales Dynamic customer service professional experienced in both call-center and retail store settings. Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Highly professional--dependable, reliable and able to perform duties with minimal supervision.
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