Davisha Baxter

I am a very well educated young woman, who is responsible, on task, and delivers hight standards in all aspects of work!

Pompano Beach, FL

adzadg@r.postjobfree.com

+1-213-***-****

Customer Service Representative offering over 5 years of experience with solid ability to interact with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.

Ability to type 40 words per minute

Computer Savvy- Microsoft Office Suite knowledge

Strong ability to multi-task and meet deadlines.

Solid oral and written communication skills -

Ability to organize, plan, file, manage.

Experience processing cash credit and debit card transactions. Authorized to work in the US for any employer

Work Experience

Areas USA manager

AREAS USA

January 2018 to Present

Estimate food and supply needs, oversee the placement of orders. Hire, train, and supervise managers and staff. Manage the budget, administer payroll, and make sure operations remain within budget . Customer Service Representative

Teleperformance - Pompano Beach, FL

November 2018 to November 2019

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Handling inbound calls solving problems. Selling Medical Records Clerk

VA Consolidated Mail Outpatient

April 2017 to September 2019

In charge of managing patient health files in a facility. Also known as Health Information Clerks, their duties include filing records, assisting in audits, and collecting information. Front Desk Receptionist

Court of Palm Aire - Pompano Beach, FL

November 2018 to April 2019

Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives. Security Officer (Full-time)

oliver intelligence security - Pompano Beach, FL

July 2017 to September 2018

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Walmart

Cash Office - Fort Lauderdale, FL

March 2016 to June 2017

In financial institutions, daily large amounts of cash transactions take place. To ensure the smooth functioning of these transactions, cash office assistants are required. I responsible for all cash related transactions.

Customer Service Representative

Target - Deerfield Beach, FL

February 2015 to August 2016

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Education

Future Efda

AAA dental assisting - Pompano Beach, FL

July 2021 to Present

High school diploma

Premier Academy High School

Skills

• Team player with excellent communication skills Reliable, flexible and hard working Computer skills: Windows, XP, PowerPoint, Microsoft Word, Excel, Outlook, QuickBooks, Aphelion, Internet research .

(2 years)

• Receptionist

• Scheduling

• Data Entry

• Filing

• Billing

• Customer Service Skills

• Microsoft Word

• Dental Assisting

Certifications and Licenses

Security Guard

Class D Security License

Assessments

Work style: Reliability — Highly Proficient

October 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Customer Service Representative

Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales Dynamic customer service professional experienced in both call-center and retail store settings. Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Highly professional--dependable, reliable and able to perform duties with minimal supervision.

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