Dale Bondanza, MBA, PMP, CSSGB, CSM

Davie, FL ***14 610-***-**** adzadc@r.postjobfree.com www.linkedin.com/in/dalebondanza

Senior Executive - Information Technology / Services

Manufacturing / Pharmaceutical / Healthcare / Financial Services / Insurance / Education

Highly motivated executive level leader with 30 years of experience in information technology development, implementation, and support, leading Information Technology (IT) teams, project portfolios, deploying systems, developing and implementing project-based initiatives for organizations ranging from Fortune 12 to Fortune 1000 corporations. Unparalled background in project management, process re-engineering, application development, and department management. Proven track record of IT strategic organizational design, team building, cost controls, contract negotiation, outsourcing / insourcing alignment, and vendor management.

Core Qualifications

Strategic Visionary Leader

Organizational / People Focused

Multi-Industry Experience

Collaborative Business Partner

Portfolio / Program Management

Financial Controllership

Vendor Management

Contract / Legal Guidance

Motivational / Team Building

Business Process Development

Entrepreneurial Attitude / Spirit

Compliance / Security

Professional Experience

DAB Enterprises LLC, Davie, FL July 2022 – Present

Principal Consultant-Founder

Privately owned consulting company specializing in vCIO Services, project/program management, and management consulting

Act as fractional Chief Information Officer to organizations in need of executive level technology leadership including the establishment of applications, infrastructure, and security technology (Xavier Jesuit Academy - Cincinnati, OH – focused on educational technology)

Mentor and develop newly appointed Chief Information Officer (CIO)

Coach retired Project Manager/Business Analyst on restarting their consulting practice

Establish Information Technology policies for local government (City of Naples Florida, Collier County (FL) PUC)

Charter Schools USA, Fort Lauderdale, FL March 2022 – June 2022

Senior Vice President

Member of the executive team leading the strategic direction, development, and transformation of a best-in-class IT organization that supports all technology needs across the enterprise and delivers innovative educational technology solutions. 100+ schools, 75,000+ students, & 10,000 employees across 5 states.

Provide leadership and vision for the technology function and overall responsibility for governance, cybersecurity, technology innovations and operations.

Responsible for technical stack of all back office cloud hosted COTS applications including HR, Finance (NetSuite), Marketing, and integrations associated with all Academic applications.

Direct leadership of Director of CyberSecurity, Director of Applications, and Director of Infrastructure with multiple indirects including field technical personnel in multiple states.

Broward County Public Schools, Fort Lauderdale, FL June 2017 – February 2022

Director Office of the CIO

Implement policies and controls to ensure the successful management and reporting of all large-scale district initiatives within Information Technology

Lead project staff to oversee the impacts and interdependencies between programs and work to ensure initiatives meet the goals and objectives of the district

Spearheads culture revolution and provides thought leadership for the introduction of PM methodologies.

Assigns project managers and/or other resources to projects or programs including setting direction for initiation through execution.

Developed long and short range technology plans

Oversee budgeting for all technology components

Lead and serve on various district committees

Lead PMO to provide dashboard views of project status, risks and issues to district executives

Represent all of Information and Technology to both Procurement and Legal in all vendor interactions

Project/Portfolio optimization and review

Direct management of all Project Managers including primary liaison to Procurement, Academics, Finance, HR, Chief of Staff, Facilities, and Operations.

Coordinated relationships with Technical Advisory Committee (TAC) composed of multiple District department representatives AND community representatives.

Coordinate, as the CIO representative (OCIO), between other IT silos of Infrastructure (Network, Data Center, and Classroom Technology), Applications (Backoffice and Student Systems), and Shared Services (Finance and CyberSecurity).

DAB Enterprises LLC. Naples, FL June 2016 – June 2017

Principal Consultant-Founder

Privately owned consulting company specializing in project management, management consulting, business process improvement, and solutions engineering

Guides clients as their vCIO (“virtual” Chief Information Officer) enabling their business strategy to be aligned to a technology strategy. Implementation of resulting technology strategy via local technology providers including Business Process Improvements, Infrastructure, Web Development, and Managed IT Services

Arthrex, Naples, FL July 2013 – June 2016

Head of Global Program Management Office

Served the Global SVP of IS/CIO, responsible for overall management of Program Management Office, Vendor Management Office, Controllership, and Legal team.

Established Program Management Office and associated methodologies. Included the socialization and maturation of the methodology, process, policies, procedures, and participation of all Global Information Services associated project personnel.

oFacilitate large scale capital projects and programs; >12 Annually including SAP greenfield

oManagement of 12+ Project Managers both full time and contractors

oLead Portfolio review, coordination, and rationalization

oMentoring and Coaching of PMs, BAs and other management team members

oReview and tollgate approval of all projects against methodology standards

oDevelopment and tracking of project performance metrics

oCoordinate and manage external strategic vendors including Offshore providers, Gartner, Corporate Executive Board, and E&Y auditors

Development and direction of the Vendor Management. This included all of the associated legal processes associated with this function. Over 100+ vendors.

Direct accountability for the GIS budget ($65M+) including monthly actual reporting, quarterly forecasting, and annual budget exercise including roadmap coordination through submission and refinement and eventual submittal to Finance.

Legal accountability for all documents processed through one of the above offices (PMO, VMO, Controllership).

Chief of Staff to Global CIO – coordination of monthly Town Hall meetings, Headcount accounting/rationalization, and quarterly leadership team meetings.

Organizational support of best of breed technologies including SAP, Salesforce, IBM, .Net on various platforms from on premise to cloud.

Tyco Integrated Security, Boca Raton, FL March 2012 – June 2013

Acting-Director Oracle Center of Excellence

Leadership of team of PMs, BAs and assigned projects.

Assist and prepare the budget, forecast, and capital reports.

Responsible for personnel decisions including performance review and hire/fire activities.

Manage and mentor supervisors, project leads and/or technical staff.

Responsible for overall financial, scope, and critical path management for assigned projects.

Mentor employees on career development and performance improvement

Review and evaluate work and prepare performance reports.

Establish processes to identify, track, escalate, resolve, and report customer-related issues.

Collaborate with the customer to define standards and measures for quality and customer satisfaction requirements.

Provide vision and strategy for improvements.

Mylan Pharmaceuticals, Basking Ridge, NJ October 2010 – Februrary 2012

Director Information Technology

Specialty pharmaceutical focused on the development, manufacturing, and marketing of prescription drug products for the treatment of respiratory diseases, severe allergic reactions, and psychiatric disorders

Divisional Chief Information Officer (CIO) reporting to the Corporate North American CIO and Divisional Chief Financial Officer (CFO) serving as the key interface to the divisional.

Developed mentored, and managed a customer service focused team of business analysts, project managers, and service desk personnel in a highly matrixed.

Developed and maintain/monitor IT capital and expense budgeting and planning.

Built strong collaborative partnerships with business leaders and global/regional IT leaders in the formulation of process strategies and the underlying systems and process architecture.

Enforced technological standardization for hardware, software, and desktop platforms.

Provided support to commercial operations (Sales, Marketing, & Clinical/Medical Affairs) and business support functions (Finance, HR, Legal, Compliance, Procurement)

Provided business alignment, partnership, communications, visibility, and transparency to the customer base. Harmonize, integrate, and transition non-manufacturing responsibilities from Dey Napa into Dey NJ via established methods, processes, and tools.

Provided project management support and guidance to the IT department. Estimated project costs and timelines. Wrote project business case documents and identified project benefits and costs and followed global IT and quality governance procedures. Acted as the interface between Dey’s project team and both Mylan senior management and corporate project teams.

DAB Enterprises LLC, Collegeville, PA February 2004 – October 2010

Principal Consultant-Founder

Privately owned consulting company specializing in portfolio management, management consulting, enterprise content management, and business process improvement

Provided business and technology solutions to a variety of industries including: Pharmaceuticals (Wyeth/Pfizer, Sanofi-Aventis), healthcare benefits (Verizon, multiple TPAs), financial services (Canon Financial Services, SEI), and manufacturing (IBM). Managed, coached, and mentored senior programmers and business / systems analysts.

Deputy-CIO responsible for PMO formation and cultural transformation to a projectized, matrix-based IT organization. Assisted with $6M budget. Hired and trained PMO personnel including PM, Business Analysts, and Quality Analysts. Rollout and training of SharePoint and Project Enterprise 2007. Provided significant coaching and co-leadership with the CIO.

Realized $15M savings and 50% lower costs by reengineering the customer set-up and classification process at Wyeth Pharmaceuticals including technical SAP Workflow component.

Oversaw Verizon project of 400 health care plans quoted by 70 insurance carriers insuring 250K Verizon employees, their 500K dependents, and representing costs in excess of $2B.

Directed $1.7M scanning/OCR project for customer service department of Wyeth. 80% reduction in errors and 75% fewer CSRs required due to ICR/OCR application.

Other Relevant Experience

Brokerage Concepts, Inc.,

King of Prussia, PA 2001 – 2004

PM/Development Manager

TEK Systems, Inc.,

Plymouth, PA 2000 – 2001

Consultant

Sanofi-Aventis Pharmaceuticals,

Collegeville, PA 1996 – 2000

Senior Manager, I/S Finance

Ciber, Inc.,

Wayne, PA 1995 – 1996

Consultant

Consulting Group, Inc.,

Great Valley, PA 1993 – 1995

Systems Analyst / Programmer

Manufacturers and Traders Trust Bank,

Buffalo, NY 1992 – 1993

Systems Analyst

RAMS Microcomputer Services,

Rochester, NY 1991 – 1992

Programmer / Systems Analyst

IBM,

Poughkeepsie, NY 1989 – 1990

Associate Programmer

Education / Certifications / Professional Affiliations / Publications

Master of Business Administration, Major: MIS/E-Business

St. Joseph’s University, Philadelphia, PA

Bachelor of Science, Major: Computer Science

Rochester Institute of Technology, Rochester, NY

Certifications and Publications:

Project Management Professional (PMP #1261599 – May 2009 through May 2027)

Certified Scrum Master (CSM)

Six Sigma Green Belt + Lean Six Sigma Fundamentals

Certified Disciplined Agilest (CDA)

ITIL v3

"Taming the Celtic Tiger in E-Commerce, A Strategic Consulting Approach"

"Cases on Worldwide E-Commerce: Theory in Action"

“60 in 6: Everything Your Mother Told You To Do”

DABEL TechTalk Podcast - YouTube Lecture Series

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