SHANDRA H. CRUMP

202-***-****

adzac3@r.postjobfree.com

PROFESSIONAL SUMMARY:

High performing professional with over 25 years of experience delivering high-impact work in the field of talent acquisition/recruiting and human resources. Committed to lifelong learning and going the extra mile to contribute to and facilitate continuous improvement.

KEY SKILLS:

Full Cycle Recruiting Leadership Sourcing

Applicant Tracking Systems

Interviewing and Selection

Recruitment Marketing

Performance Management

Human Resources

Compliance

Onboarding

Client Management Diversity, Equity & Inclusion EXPERIENCE

2017-Present PeopleScout (RPO) Remote Employee (Maryland) Recruiting Manager (Bridgestone) – 2021 - 2023

Lead a team of Senior and Mid-level Recruiters to ensure effective applicant flow, job placement, and timely closure of requisitions within expected cost, time, and quality metrics. Assess and manage workloads through data review and requisition volumes.

Coach, train and develop recruiters in daily activities including sourcing, client management, marketing/advertising initiatives, hiring events and compliance. Performance management responsibilities include annual performance reviews, objective setting and goals, and performance improvement.

Provide strategic support to the client by consulting on process, diversity and inclusion, compliance, timeline, and expectation setting. Includes problem-solving, implementation of best practices and management of escalations of recruitment process/delivery concerns.

Deliver on client projects including analytics, reporting and broader client activities/initiatives. Leveraged knowledge of applicant tracking systems and recruitment software to optimize hiring processes, enhance efficiency and reduce time-to-hire metrics.

Senior Recruiter/Team Lead (Change Healthcare and Bridgestone) – 2017-2021

Executed strategic, full cycle recruiting for RPO clients in various industries including Healthcare Administration, Consumer/Retail Sales, and Program/Project Management.

Collaborated with Hiring Managers, Operations teams, and Offshore partners to manage sourcing strategies, recruiting processes and compliance.

Partnered with Operations teams to oversee productivity of the various sourcing channels and methods.

Mentored new team members – providing guidance, training, and support in all areas of the recruiting cycle. 2003-2017 Sprint (T-Mobile) Remote Employee (Maryland) Senior Talent Acquisition Recruiter

Full Cycle Corporate Recruiter closing multiple levels of talent for various channels including Business Sales, Consumer/Retail Sales, Program/Project Management, and IT/technical roles.

Served as primary liaison between potential talent and business unit hiring managers countrywide. Sourced and pre- screened candidates to develop networks and processes to support a strong pipeline of qualified candidates. Handled compensation analysis and salary negotiations and facilitate background and drug screenings. S. CRUMP, 2

Implemented recruiting best practices and strategies to fill identified openings as well as prospective needs while ensuring legal compliance throughout full recruiting process. Strategies included innovative and proactive sourcing/prospecting, social media networking and effective posting/advertising.

Created and fostered relationships with professional organizations, educational institutions, and specialized recruitment resources to attract and recruit exceptional candidates as well as advocated employment brand (Career Events, College/University partnerships and 3rd Party vendor management).

Worked with senior management to develop talent acquisition strategies consistent with business objectives and company culture. Enforced and implemented regulatory policies and labor laws throughout full recruiting cycle to include OFCCP compliance and fair employment practices.

Used leadership ability to coach and mentor less experienced team members and partner with colleagues to improve P&P as well as fluidity of information across the organization.

*PM contributions to Recruitment Team included developing and revising team communications including job postings and team policies/procedures, serving as Team Lead or Representative on numerous organization-wide task forces. 2000–2002 Dewberry

Corporate Recruiter/Human Resources Generalist

1999-2000 NRI Staffing

Recruiter

1998-1999 Macy’s, Inc. (May Department Stores)

Human Resources Manager

EDUCATION

Virginia Commonwealth University Richmond, VA

M.A., Public Administration and Human Resources Management Summa Cum Laude graduate

The College of William and Mary Williamsburg, VA

B.A., English

Minor in Sociology

Technical Skills:

ATS platforms: Workday, Kenexa/Brassring, ICIMS, and Taleo. Additional experience with Peoplesoft HRIS and CRM tools.

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