Customer Service Management Training

DEBRA WATSON

** ****** ***, *******, **

609-***-**** adzab4@r.postjobfree.com

OBJECTIVE

I am looking to fill a position that will offer me flexibility and the opportunity to work from home. EXPERIENCE

New Jersey Transit

Training Instructor & Chief Instructor (2001- 2016)

Train/Instruct new bus operators and mechanics.

CDL training and licensing.

Teach and develop required classes such as customer service and defensive driving.

Managed the operations of the training facility in Southern New Jersey. EDUCATION

31/2 years of college education, majoring in Psychology. Management training through New Jersey Transit.

AWARDS AND ACKNOWLEDGEMENTS

CPR Certified.

Great customer skills.

State registered Instructor licensed.

Organizational skills and detail oriented.

Microsoft skills, Word, PowerPoint, Excel.

Leadership and great Teaching skills.

Effective problem solving and decision making skills.

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